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Is Apple going to give me a Mac Pro?

M

mac pro

macrumors member
Original poster
Feb 1, 2006
33
0
Hi,

I recently contacted Apple with reguards to the status of my powermac G5. I have a dual 2.7 GHz powermac with 4 GB of ram.

Apple said that they are going to replace my computer as soon as they get a senior technician to call me. I guess I have had enough repairs where it qualifies as a lemon law. I have had the logic board/hard drive/PSU replaced 6 times. So I was wondering... Can I expect to ask for an OctoMac?

At the time of purchasing the computer... this was the best machine on the market, which means a comparable machine to replace it would be the best machine on the market... correct? Or am I just too wishful in my thinking?
 
probably to wishful. But you never know. Be nice, and you could always just ask. Maybe he'll be in a good mood. Tell a few jokes too, put him in a nice mood.
 
mac pro said:
Hi,

I recently contacted Apple with reguards to the status of my powermac G5. I have a dual 2.7 GHz powermac with 4 GB of ram.

Apple said that they are going to replace my computer as soon as they get a senior technician to call me. I guess I have had enough repairs where it qualifies as a lemon law. I have had the logic board/hard drive/PSU replaced 6 times. So I was wondering... Can I expect to ask for an OctoMac?

At the time of purchasing the computer... this was the best machine on the market, which means a comparable machine to replace it would be the best machine on the market... correct? Or am I just too wishful in my thinking?
Click to expand...

No.

You're eligible for the dual 3.0 model.
 
They try to replace it with a model similar to what your was. So I guess it possible, did you buy it before the Quad 2.5Ghz G5? If so then it was top of the line, however either a replacement PowerMac or a Quad Mac Pro is FAR more likely.
 
Always skeptical on these too good to be true type things, but hey... sounds possible. Good luck, hope you get it.
 
well, the octo starts at about $4k, which I believe is considerably more than the dual 2.7 G5 was, so I would guess you're in line for a lesser model.
 
mac pro said:
Hi,

I recently contacted Apple with reguards to the status of my powermac G5. I have a dual 2.7 GHz powermac with 4 GB of ram.

Apple said that they are going to replace my computer as soon as they get a senior technician to call me. I guess I have had enough repairs where it qualifies as a lemon law. I have had the logic board/hard drive/PSU replaced 6 times. So I was wondering... Can I expect to ask for an OctoMac?

At the time of purchasing the computer... this was the best machine on the market, which means a comparable machine to replace it would be the best machine on the market... correct? Or am I just too wishful in my thinking?
Click to expand...

Trust me they have plenty of G5 PowerMacs. You will probably get an exact replacement. Or at best a Quad 2.5 G5 or so. You won't get a Mac Pro.
 
I think it would be unreasonable to accept a refurbished PM G5.

If its a new G5, then I would accept it, but ask for a Mac Pro.

"hey, I was kinda hoping for a new Mac Pro, with all this trouble and stuff."

"NO"

"Aww shucks, thought id give it a try."
 
I think its reasonable to get a Mac Pro rather than powermac, since you have been without a permanent computer for so long and for all the trouble. (i think its logical for you to be a bit cranky and firm with the apple people)
 
A guy I know had some weird worm on his dual 2.0G G5. Apple can not figure out the worm so they are taking his computer, but they are sending him a 3.0G Mac Pro with the $1500 Nvidia video card and 8G of RAM.

I found this amazing.
 
Looks like your dual G5 originally sold for $3000 (stock). My guess is you'll get a 3.0ghz Quad Core Mac Pro, plus 3GB extra RAM.
 
It looks as if I am going to be getting a Mac Pro (when I was speaking with the agent... he said that I would be recieving a new model)... Its just I don't know whether I am going to be getting the Quad 2.66 , 3.0 or Octo 3.0.

I will be firm... but friendly for the Octo 3.0.... But if I cannot get that... then I will take a Quad 3.0.

Does anyone have any jokes that I can tell them to put them in a good mood?? :D
 
mac pro said:
It looks as if I am going to be getting a Mac Pro (when I was speaking with the agent... he said that I would be recieving a new model)... Its just I don't know whether I am going to be getting the Quad 2.66 , 3.0 or Octo 3.0.

I will be firm... but friendly for the Octo 3.0.... But if I cannot get that... then I will take a Quad 3.0.

Does anyone have any jokes that I can tell them to put them in a good mood?? :D
Click to expand...

Telling a joke is so forced... I'd just ask if there's any chance you will be getting the top of the line, since your machine was top of the line. I'm sure you'll get at least the 3ghz quad.
 
mac pro said:
Hi,

I recently contacted Apple with reguards to the status of my powermac G5. I have a dual 2.7 GHz powermac with 4 GB of ram.

Apple said that they are going to replace my computer as soon as they get a senior technician to call me. I guess I have had enough repairs where it qualifies as a lemon law. I have had the logic board/hard drive/PSU replaced 6 times. So I was wondering... Can I expect to ask for an OctoMac?

At the time of purchasing the computer... this was the best machine on the market, which means a comparable machine to replace it would be the best machine on the market... correct? Or am I just too wishful in my thinking?
Click to expand...

I think you are not being truthful. You are asking us to believe that in essence you have been the recipient of 6 bad PM's in a row, which is statistically closing in on impossibility. PM reliability is exceptional.
 
SMM said:
I think you are not being truthful. You are asking us to believe that in essence you have been the recipient of 6 bad PM's in a row, which is statistically closing in on impossibility. PM reliability is exceptional.
Click to expand...

Quick - tell ius a joke! Pacify the skeptics
 
I believe the OP is saying he has had 6 repairs on the computer... not 6 different PowerMacs. I may be mistaken, but haven't people on this forum had PowerBooks replaced with MacBook Pros? If that is the case, I would think PowerMac G5s would be replaced with MacPros.
 
Chrispy said:
I believe the OP is saying he has had 6 repairs on the computer... not 6 different PowerMacs. I may be mistaken, but haven't people on this forum had PowerBooks replaced with MacBook Pros? If that is the case, I would think PowerMac G5s would be replaced with MacPros.
Click to expand...

He wrote "I have had the logic board/hard drive/PSU replaced 6 times." Now, that is pretty much a complete replacement. How many times have you knows of a LB replaced 6 times? How many times have you known of a HD replaced 6 times in a single machine? I realize he did not say he replaced every part of the machine, but that kind of catastrophic failure might happen once. With extremely bad luck, twice. Six times....I do not believe it.
 
SMM said:
He wrote "I have had the logic board/hard drive/PSU replaced 6 times." Now, that is pretty much a complete replacement. How many times have you knows of a LB replaced 6 times? How many times have you known of a HD replaced 6 times in a single machine? I realize he did not say he replaced every part of the machine, but that kind of catastrophic failure might happen once. With extremely bad luck, twice. Six times....I do not believe it.
Click to expand...

I see what you are saying now. It does sound pretty extreme that all those parts would have failed. I would think Apple would have given him a replacement before 6 major part replacements. I know I would have asked for a machine replacement after my 3rd logic board haha ;)
 
SMM said:
He wrote "I have had the logic board/hard drive/PSU replaced 6 times." Now, that is pretty much a complete replacement. How many times have you knows of a LB replaced 6 times? How many times have you known of a HD replaced 6 times in a single machine? I realize he did not say he replaced every part of the machine, but that kind of catastrophic failure might happen once. With extremely bad luck, twice. Six times....I do not believe it.
Click to expand...

I can see that happening. With my iBook I would take it in for one thing and it would come back with something else askew. Technicians take short cuts, which we all know sometimes comes back to bit you in the arse. With the last (I mean the last not the most recent) PC I built, I had a defective Intel motherboard. I had to send it in 4 times before I got one that was stable; ie. not crashing a month later.

Now looking at what he had replaced, it was probably a bad power supply that kept frying other components. But hey, that is just how I see it.
 
They'll give you a Mac Pro of equivalent worth to your G5 when it was new.

My friend's iMac G5 was replaced for free with an iMac C2D recently.
 
I don't think Apple would replace a machine with something they no longer sell as "new" i.e. a refurb PM G5, so it's no surprise that they've said you'll get a Mac Pro.

As for the 8-core model. I think you'd be lucky, but it's not easy to guess. The top of the line model is indeed the 8-core model, so from that angle I can see whay that would happen. But for price equivalent, I'd probably agree that it would be the 3.0 Ghz 4-core model.

Wouldn't like to be the technician who has to decide though!

Be interesting to hear how you get on.
 
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