Is iCloud Photo Library still buggy?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Tanax, Sep 16, 2015.

  1. Tanax macrumors 6502a

    Joined:
    Jun 15, 2011
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    Stockholm, Sweden
    #1
    Hi,

    I've been hesitant to jump aboard with iCloud Photo Library due to all the issues people have been having. Are most of the issues gone now or are people still having trouble?

    I scanned through the first page here of related threads but thought it'd be better to ask a direct question instead!
     
  2. Planey28 macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    Greater Birmingham, UK
    #2
    What issues are you referring to?

    Personally it's worked flawlessly for me, unusual for an iCloud service.
     
  3. Tanax thread starter macrumors 6502a

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    Jun 15, 2011
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    Stockholm, Sweden
    #3
    Well in the beginning I read about people losing photos, or not being to see all their photos. When deleting photos they still show up. Reading through the threads that are here now, people seem to be having troubles with meta-data and yadda yadda. So yeah, I'm just wondering if it's more stable now?

    Glad to hear at least one person having it working flawlessly :)
     
  4. Easttime macrumors 6502

    Joined:
    Jun 17, 2015
    #4
    I've had zero problems with it from day one. Migrated from Aperture to Photos and turned on iCloud Photo Library the weekend after release day. It just works.
     
  5. Tanax thread starter macrumors 6502a

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    #5
  6. Easttime macrumors 6502

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    #6
    I have not seen a lot of chatter about IPL, so I wonder if most are satisfied and the problems are exceptional cases? Keep good backups.
     
  7. Tanax thread starter macrumors 6502a

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    #7
    Glad to hear it. All my photos and videos are uploaded to my NAS so I have backup. Guess I'll have to try it when I get home from work :)
     
  8. Planey28 macrumors 6502

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    Jul 10, 2010
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    #8
    Don't forget that it launched in a beta state; I've used it since the full release and its worked really well. Definitely worth trying out, its so convenient! :)
     
  9. Tanax thread starter macrumors 6502a

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    #9
    Activated it yesterday, worked amazingly well! There is still room for improvements, as always.
    Do you know how to send suggestions to Apple regarding their services, in this case the iCloud Photo Library?
     
  10. Weaselboy Moderator

    Weaselboy

    Staff Member

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    Location:
    California
    #10
    http://www.apple.com/feedback/

    Here you go.
     
  11. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #11
    I posted the first thread. I never did find out what happened to those photos! The fact that nobody responded suggests to me that this was a freak occurrence or maybe because I deleted the photo the first time, the system "remembered" I had deleted it and re-deleted it upon the second import. Maybe it keeps a hash of each photo that's deleted and the photo was re-deleted because it matched the hash?

    Obviously that's unacceptable behavior! I'm still using iCPL, but am watching it fairly religiously and have had no further issues after taking dozens of photos since. I'm also backing everything up religiously of course. :)

    The convenience of having your library on every device, perfectly in sync is just too hard to resist. If any further "funny business" happens, though, I will call it quits with iCPL.
     
  12. Primejimbo macrumors 68040

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    #12
    I use it and no issue. The only thing I hate is the all photos, and it's good and bad. If I have 3000 more photos and want to delete that 1 photo in an album, I'll have to search 3000 photos to find it to delete it.
     
  13. zorinlynx macrumors 601

    zorinlynx

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    May 31, 2007
    Location:
    Florida, USA
    #13
    If you right-click a photo in Photos.app, you can pick "Delete photo" and it will delete it instead of just removing it from the album.
     
  14. Primejimbo macrumors 68040

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    #14
    But just on the Mac only? Can I do this from iCloud.com too? I'm going to have to take a look at this .

    Thanks!
     
  15. Pirocat macrumors newbie

    Joined:
    Jan 7, 2016
    #15
    Hi Tanax

    Short answer: As of today, 8th January 2016 IPL is not yet a mature and reliable service. Mainly there are syncing problems that have already been reported in 2014 and that are not yet solved.

    Long answer: For Xmas I bought a new iPhone and iPad for my wife and wanted to transfer ~11'000 photos from the old devices to the new ones using iCloud Photo Library (IPL). This turned out to be a 10 days odyssey, wasting hours with endless phone calls to a clueless Apple Support. In the end I had to achieve my goal with many try-and-error sessions and huge amounts of manual work.

    I experienced and still experience the following issues:

    1. Migrating both iOS devices to IPL with photos that were previously transferred with Photo Streams results in duplicate photos, i.e. all photos transferred via Photo Stream appear as duplicates in IPL.

    2. When restoring an iOS device from iTunes and reconnecting it to IPL, the same photos are transferred to IPL again.

    3. Photos that have previously being synced with iTunes are not supported by IPL, i.e. they will be deleted from the iOS device when you turn on IPL. Furthermore, Apple does not provide any way of transferring these photos from one iOS device to another. Apple also does not provide a tool to retrieve those photos and albums from the iOS device back to your computer. I was really shocked when I realized this, because my wife has ~9'000 photos taken with a digicam that she has synced with iTunes to her iPad and grouped in albums for more than 4 years. All this work needed to be redone, only because Apple does not provide an IPL option that says "Include photos from iTunes sync". (I'm sure, Steve Jobs would roll over in his grave and shout out "this is all crap!")

    4. Once I have managed to set up IPL on both iOS devices and syncing works fine, the syncing may again stall for hours or even days for no apparent reason. All talk about "plug your device to a power supply, make sure that WIFI is strong enough, be patient" is nonsense. Sometimes it helps to enter the Photo app on all iOS devices and click around to force syncing, sometimes a reboot is required. If that does not help Apple Support asks you to log off/on to iCloud to force the device to re-sync. The effect of this measure is that all photos would be removed from the iOS device to be downloaded again from iCloud after logging in. But that also means that the changes on the iOS device are lost! (Another roll over for Steve Jobs...)

    My conclusion: If you have plenty of time and a small photo library it is worth to play around with IPL, but if you want a professional and reliable service, wait until you find no more complaints about IPL in the iOS forums.
     
  16. IGI2 macrumors 6502

    IGI2

    Joined:
    May 6, 2015
    #16
    I must admit, it works quite flawlessly for me.

    I only have some problems with the general logic (shared photos are smaller and general inability for two people/family to use the same iPL) but I've already sent a feedback to Apple about it.
     
  17. Tanax thread starter macrumors 6502a

    Joined:
    Jun 15, 2011
    Location:
    Stockholm, Sweden
    #17
    I have used IPL for a while now and it's been working quite great actually.
    I still back up every photo to my NAS as well though, in case of IPL bugs. Having multiple backups is best practice anyway in my opinion so even if there were no IPL bugs, I'd still back up to my NAS!
     

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