Is it my imagination or did Apple do a great iPhone launch!

Discussion in 'iPhone' started by Newtons Apple, Sep 14, 2015.

  1. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #1
    It was smoother than ever for me as I was able to purchase two new iPhones using the Apple Store App and was back in bed in less than 15 minutes!

    I see far fewer complaints this year on this site!
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    Fewer complaints from Apple but more complaints from T-Mobile at least.
     
  3. Goldfrapp, Sep 14, 2015
    Last edited: Sep 14, 2015

    Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #3
    No, they effed up.

    They should've explicitly stated that in order to join the new upgrade program, one will have to reserve for in-store pickup. If not qualified, one will still be given an option to buy outright. Also, it's still unknown whether prepaid customers are qualified. Also, the Apple Store app didn't let you reserve, nor does it let you use more than 1 credit card to pay.

    Had I known all of the above, I would've reserved instead of buying online.
     
  4. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #4
    This year is way smoother. My only complaint would be their not updating the cellular information before preorder.
     
  5. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #5
    other than 6 mins late from launch.. it went super smooth. another small criticism was that they didn't notify people that they were cancelling the subsidy for ATT and its no longer available on the preorder. However this didn't effect me because I'm a good consumer and I do my research before launch. all in all, smooth launch, YEEEEE.

    PS: we're not out of the woods yet.. let's see how they do on the deliveries. Lawd knows what happened with me and the Apple Watch. BWUAHAHA.
     
  6. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #6
    My understanding is reserving the upgrade program is different from pick up in store option. I was able to reserve for upgrade program and it's more like a genius bar reservation. On the other hand, if you chose pick up in store, you'll have an actual order in your account.
     
  7. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #7
    6 minutes. Did you do it on the website? I did it in the app, was maybe 30s late, got my confirmation email at :03
     
  8. celly macrumors 6502

    Joined:
    Mar 14, 2012
    Location:
    Calgary
    #8
    I needed to use the website because a payment method I use that that app can't handle. In 2013 when I scored my 5s, it went off without a hitch.

    This year it took eons to get into the site and now my delivery is delayed two weeks.

    Needless to say, I disagree with your assessment wholeheartedly.
     
  9. masotime macrumors 68000

    masotime

    Joined:
    Jun 24, 2012
    Location:
    San Jose, CA
    #9
    Since the iPhone 6, the Apple Store App is the best way to order direct from the Apple Store. The website is decidedly inferior in terms of uptime.

    What payment method are you using that doesn't work with the App...?
     
  10. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #10
    No man I had my iPad, MacBook and iPhone refreshing haha.. 3:06am it went live.
     
  11. Bbqthis macrumors 6502a

    Bbqthis

    Joined:
    Apr 12, 2015
    Location:
    Bay Area, CA
    #12
    I preordered through the App, the website didn't go live for me until 12:40! Glad I didn't stick around to wait...
     
  12. Lobwedgephil macrumors 68030

    Joined:
    Apr 7, 2012
    #13
    Also about a six minute delay for me, got confirmation at :06. Must better than last year though.
     
  13. Newtons Apple thread starter Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #14
    I got confirmation emails maybe seconds after I placed each order.

    It was awesome!
     
  14. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #15
    Website went live minutes after :01 actually, the further delay is cause by the cache of the browser I suppose. Using different browsers, clear cache and private mode would do the trick.
     
  15. mb2008 macrumors regular

    Joined:
    Jun 15, 2008
    #16
    I reserved two phones through the app....but it was NOT intuitive. You had to pick purchase method and then scroll back up to check stores for availability.
     
  16. bchreng macrumors 6502a

    bchreng

    Joined:
    Jul 26, 2005
    #17
    Very smooth! I only wish they uploaded the specs earlier so people didn't have to cancel their Verizon/T-Mobile orders in favor of AT&T.
     
  17. Bbqthis macrumors 6502a

    Bbqthis

    Joined:
    Apr 12, 2015
    Location:
    Bay Area, CA
    #18
    Oh I definitely tried that. Oh well, I don't care when the website appeared for me. As long as it worked for the poor folks that relied on it to preorder.
     
  18. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #19
    I'm happy I didn't have to get up at 3am edt this time! Signed up for the iPhone UP at 9am and got a 9/25 1pm reservation. Hopefully the pickup process will be just as painless. ;)
     
  19. tobefirst macrumors 68040

    tobefirst

    Joined:
    Jan 24, 2005
    Location:
    St. Louis, MO
    #20
    The *preorder* was fine. The phone hasn't launched yet. Plenty of time for Apple to mess things up. d-: :)
     
  20. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #21
    preorder was great....

    now let's see how release day delivery goes!
     
  21. engelke2010 macrumors 6502a

    Joined:
    Mar 28, 2010
    #22
    The ordering process was the easiest for me ever. By 12:10am, my order was done and 5 minutes later got the email. But nobody knowing the full details about the trade in program was ridiculous.
     
  22. celly, Sep 14, 2015
    Last edited: Sep 14, 2015

    celly macrumors 6502

    Joined:
    Mar 14, 2012
    Location:
    Calgary
    #23
    In Canada, we have access to an "Apple Financial" account. They assign you a # that looks like a credit card #. You enter it on the site and it automatically gets billed to your account. I can also pay down the account using online banking, so it works just like any credit card.

    You cannot use the Apple Financial # as a payment method in the app (or in store).

    Apple Financial accounts get you 3 months of interest free financing on purchases over $750. This isn't some third party payment method, but an application you actually apply for right on the Apple.ca website.

    Needless to say, it's a program I take advantage of often (I buy all my Apple product this way including my 5s two years ago), The fact it won't work with the app is very weak and cost me a delayed delivery on the phone I wanted most (Black 6s Plus, 128 GB, slated for delivery Oct 7-14).

    My credit limit did allow me to score a second phone (White/Silver 6s Plus, 128 GB, slated for delivery Sep 25). That model was available for launch day delivery for several hours on Saturday morning. The black model was gone in about 1/2 hour.

    I don't like white phones so I'm most likely going to use it until the black one arrives and either return it to Apple or sell it privately. In other words, the weakness in the app has me taking a white/silver phone out of someone's hands that wanted one on the 25th. I'm not losing sleep over that scenario, but it's far from ideal for me. Good thing it's so easy to return stuff with Apple.

    All I wanted was one phone and one phone only on the 25th. Would have had it easily using the app had it.

    First world problems, I know. ;)
     
  23. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #24
    Yes, we didn't have the preorder drama of last year. However, I ordered through at&t for the first time as you can no longer get the subsidized prices through Apple, at least when it comes to preordering.
     
  24. C DM macrumors Westmere

    Joined:
    Oct 17, 2011

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