I never customize my order at McDonald's or Burger King. I just order as is. But, one thing I don't want to order is soggy old fries. I just went to McDonald's drive-thru and asked if their fries are fresh. The woman with the microphone didn't sound too happy with my question and just asked me back 'Medium or Large?'. I asked again and she again asked me back almost yelling at me, 'MEDIUM OR LARGE?!!!' Was I wrong to ask? I understand their fries cannot be always fresh. I don't have any problem with that. It's okay. All I wanted was to have an option to buy fresh fries if available or something else if not.