~snip~
Apple has built a reputation on the cliche of "it just works", but clearly in this case "it just doesn't!"
No, and no.
Apple's reputation for ease of use has been built by the marketplace itself: no one makes you buy a Mac, an iPod, an iPhone, an iPad or a flippin' OS upgrade. Apple's reputation is formidable. Its repeat customers are legion. If that simple truth really bothers you, you can do something about it and not buy whatever the next Apple thing is. Money talks! But judging from the early reviews of Lion, you would be missing something pretty useful by skipping Lion.
All OS releases have bugs. It's the nature of software design. The final "test" amounts to just calling it good and cutting the thing loose to the general public. Sure, in a way it's just another beta test. But it's where Lion meets damaged machines, poorly maintained systems, bizarrely constructed third-party programs, and other wild animals of the world of ones and zeros. Yes, real live bugs will also be encountered, worked on, and fixed in future point releases. All those people who helped beta-test Lion, however, have already addressed many of the bugs. If Lion still had any catastrophic failure issues, the gold master would still be a thing of the future.
Now we are all beta testers, so let's have at it, but in the meantime why not tone down the harsh rhetoric a little. Really, from what's out there in the forums and press, many people are finding that Lion does indeed "just work." They're not all going to write in to Apple or to forums such as MacRumors to say so, though!
I'm always happy when I plug in a new external drive, or a new microwave oven, and it just works. I've never written to the manufacturer to say what a satisfying experience that is. I'm sure that's how it usually goes for Apple, too. (But hey, to you Lion devs: kudos...

ya done good)