Is my iPad Air 1 dead?

Discussion in 'iPad' started by M. Gustave, Oct 5, 2017.

  1. M. Gustave macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #1
    This fantastic machine has been used heavily by me since the end of 2013, and it was updated right through 11.0.1 with no problems.

    But now it’s apparently not charging or dead. It’s been plugged in for two days, I tried cleaning the lightning port contacts, I swapped chargers and cords, and all I get is this on screen:

    D570F13F-95AF-45C5-B44D-A2C590B9A81F.jpeg

    I tried holding down power and home button, no change. Is there anything else I could try?

    Thanks!
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    If it’s a sudden occurrence then we can safely put it down to hardware failure.
     
  3. pika2000 macrumors 601

    Joined:
    Jun 22, 2007
    #3
    Lithium ion battery has limited shelf life. You can go to an Apple store and they can check if the battery has failed or not.
     
  4. M. Gustave thread starter macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #4
    Thanks for the replies, I’ll take it to an Apple store for last rites...
     
  5. rsnhakan macrumors regular

    Joined:
    Oct 24, 2014
    Location:
    The Netherlands
    #5
    I also had this with my Air 2 some months ago. I tried hard reset it while it was trying to charge. After some hours it suddenly turned on and started charging.
     

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4 October 5, 2017