If you read that article all the way through, there's a bit in there about which customers get priority.
Edition, Watch, Sport.
So, basically, if you're buying an Edition, you trump all other customers, but if you're buying the Watch, those Sport buyers best wait for you.
I'm on the fence with this. I don't think anyone has ever made me wait longer buying something because someone else in the Apple store was buying something more expensive.
I dunno. Seems odd.
Why would one not be able to schedule whatever length of appointment they felt they needed? I get why the Sport only gets short appointments, because it's just a quick try on and a look at band color.
But, the Watch has SO many different bands. It could take some time to decide. The Edition has far fewer bands. I doubt it would take more time to choose an Edition than it would to choose a Watch series watch.
I have a feeling the way this is presented in retail training documents isn't exactly how it will play out IRL. One we know Edition watches are only going to be in select retail locations. Two, I highly doubt Apple employees are going shoo someone away after 15 minutes if they haven't finished deciding or still have questions. Three, all of this can (and probably) will be adjusted as they go along. This is new territory for Apple and they're learning as they go.