The AR coating issue cannot be prevented as its a defect where the coating starts to basically break down without even touching it. It starts usually from the bezel and the keys cannot be blamed ever for this issue.
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Is staingate present in 2015 MacBook Pros?
- Thread starter aznboi91
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The AR coating issue cannot be prevented as its a defect where the coating starts to basically break down without even touching it. It starts usually from the bezel and the keys cannot be blamed ever for this issue.
If you've had your system for 5 months - see apple and demand it be fixed for free as your still within warranty anyway. Again key prints do not cause this issue. The issue stems from the AR coating on the glass which is not done properly during manufacturing and starts to come off.
So... All the people in this thread denying it was an issue must be feeling pretty stupid right about now.
If you don't, you should.
https://www.macrumors.com/2015/10/17/apple-mbp-ar-coating-quality-program-staingate/
If you don't, you should.
https://www.macrumors.com/2015/10/17/apple-mbp-ar-coating-quality-program-staingate/
@ArmCortexA8 Looks like you know inside stuff 
Maybe you can also tell us when the new macbook lineup will be released
Maybe you can also tell us when the new macbook lineup will be released @ArmCortexA8 Looks like you know inside stuff
LOL. To be honest my information and deductions were a combination of forums / FB AR group / and information from Apple itself. I said just under a week ago there were Chinese whispers of a repair programme soon and I was correct. This is no small issue, especially when this is happening all around the world. Plus comparing information based on the different outcomes and claims by customers / AASP's / AR's. Misinformation is paramount with this issue.
To make matter worse Macrumors publishes incorrect information like "The anti-reflective coating wearing off or delaminating has resulted from various circumstances, including the pressure of the MacBook keyboard and trackpad on the display when closed, and the use of incorrect third-party cleaning solutions with microfiber cloths" There is no variety or circumstances, its an AR coating applied to the glass during manufacturing. Trackpads and keyboards cannot wear off the AR coating as these do not touch due to the rubber gasket around the lid which creates and air gap and prevents direct touch. Additionally, anyone that has used non-approved cleaning methods as dictated here https://support.apple.com/en-au/HT204172 should not have their screen replaced at no cost as their actions directly contravene Apple's info.
In fact Apple recommends only use a lint-free cloth and water - that's it, and that alone caused mine to have the coating issue and the screen was replaced at no cost to me. As for those AASP's blaming the customer and asking them to pay up they should be heavily fined and penalised as well, plus those customer's will get a refund. There should be penalties to ARS's trying to label it "cosmetic" to avoid fixing the issue without cost. Again communication gone awry.
Update:
Just got my wife's Mac Pro from the Apple Store. They replaced the whole screen for free.
Mac was out of warranty.
Just got my wife's Mac Pro from the Apple Store. They replaced the whole screen for free.
Mac was out of warranty.
UPDATE: Round 2 - the screen which was replaced is starting to show similar signs of the coating issue - just started and random locations (replaced January this year) - bezel left and right and around iSight camera at top of screen. AppleCare have already approved via exception to have the screen replaced at no cost again.
I had a 2014 rMBP. I am super fussy about condition. In the end i couldn't bare the possibility and got rid. I panicked if my 2 young daughters use to touch screens came near...
I went Surface (don't) then kept a decent Windows laptop. Now i have an iPad Pro 12.9" a Macbook Air. In the case of the Air i'm ok with the older tech as it gets less use with the iPad Pro around.
I went Surface (don't) then kept a decent Windows laptop. Now i have an iPad Pro 12.9" a Macbook Air. In the case of the Air i'm ok with the older tech as it gets less use with the iPad Pro around.
For God's sake I wish people would stop insinuating and accusing owners of causing damage themselves to their own system. You have no proof of these accusations. I clean the screen as recommended by Apple - lint free cloth and water - nothing else just as I did with the first display since day one. This is a manufacturing defect in relation to how the AR coating is applied as it is not lasting very long at all. Furthermore these marks only appear on the bezel - top / left / right etc - nothing at the bottom. I don't touch the bezels as I have no need to and nothing touches the screen when closed.
Adding to this explain how the mark patterns appear vertically when I clean horizontally - which further emphasises this is a manufacturing defect. Previous screen started top right corner - a couple of spots (looked like dried water) and then spread.
As you can see from my previous post I never have and yet still the same result x 2. The keyboard CANNOT cause the AR coating to come off as it never touches the screen when closed AND DOES NOT CAUSE THIS ISSUE. For a $3,000 computer you should not need a cloth between the screen and keyboard. I really wish people would read my comments fully and stop repeating lies and misinformation.
What do you do with your older Macs? Do you sell them? If so, how much loss do you take on them?
My 2015 13" is 100% stain free.
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The keyboard DOES come in contact with the screen when carrying the thing around, i can see marks from my keyboard that i need to remove. So far i've been using the supplied cloth and nothing else to wipe them off.
This machine gets treated with kit gloves and i try to make sure there's no pressure on the screen to cause this. Despite this treatment, i do see marks (oil from fingers or whatever) on the screen occasionally in the shape of my keys.
Maybe they're not SUPPOSED to touch the screen, and maybe thats what the rubber thing around the bezel is meant to do, but I can tell you that in practice, they do touch and it doesn't require any real maltreatment to cause this.
Whether it causes the issue is another question entirely - i suspect it's a manufacturing defect with some screens with the AR coating on the wrong side of the glass or something. But the keys do touch pretty easily. At least on mine.
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My MBPR sits on a table and never taken anywhere at all, so that's not the cause. There are no marks the shape of keys on my system. How many times do I have to tell people this only appears on the bezel. Furthermore since this issue start in a similar way to my original screen and my use of the system has not changed at all, this proves this is a manufacturing defect which has yet to be rectified. Keys or oil from the skin CANNOT cause the AR coating to to start to degrade or come off. I even did a self test of a simple fingerprint in the bezel are and the lint free cloth removed the fingerprint with no issues and no marks left behind.
I have had marks on the screen only from keyboard protectors on the MBPR as these protectors are so badly designed they hold oil from the skin, but again it all just wipes off with the lint free cloth - no issues no marks at all. The marks have started to appear only on the bezel - left right and top. Your claim of the keys causing this has also been discounted as the marks come of easily. It appears the marks that cannot be removed are due to the film degrading over time of its own accord. Again this is not a user issue and the consumer cannot be blamed for this fault. Its an ongoing manufacturing defect that has yet to be rectified, and no cause publicly listed.
I'm not disagreeing it is a manufacturing defect.. However maybe there is a production tolerance with the macbook pro because i do not use a keyboard protector of any kind and I end up with key marks on my screen (non permanent ones that will wipe off) from the keys.
My macbook pro rarely travels either, it gets carried around the house mostly and i still get marks.
/end
My macbook pro rarely travels either, it gets carried around the house mostly and i still get marks.
/end
Please calm down people.
Have you ever noticed that the keyboard turns to be a bit shiny/glary after some time? That's the fat and some other substances from your finger tips. If you close the screen the fatty substances from the keyboard will stick to the screen. That happened to me various of times. In my opinion, you should include the substances with that you clean your keyboard in your description of the problem as well.
BTW: I do not mean that cleaning your keyboard is responsible for the stain gate issue. I'm just suggesting that the cause may be a bit unexpected.
Have you ever noticed that the keyboard turns to be a bit shiny/glary after some time? That's the fat and some other substances from your finger tips. If you close the screen the fatty substances from the keyboard will stick to the screen. That happened to me various of times. In my opinion, you should include the substances with that you clean your keyboard in your description of the problem as well.
BTW: I do not mean that cleaning your keyboard is responsible for the stain gate issue. I'm just suggesting that the cause may be a bit unexpected.
WTF - I never mentioned anything about key marks on my screen. Why are people so challenged with such a simple issue. There are marks on the black bezel which appear out of thin air over time - nowhere near where any keys are located so therefore this comparison is not relevant. Nothing lines up with these locations of these marks - nothing at all so therefore the keyboard cannot be blamed. This is an issue with the application of the AR coating. Why in the world are people so challenged to believe they are responsible for it or attributed to it?
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Please calm down people.
Have you ever noticed that the keyboard turns to be a bit shiny/glary after some time? That's the fat and some other substances from your finger tips. If you close the screen the fatty substances from the keyboard will stick to the screen. That happened to me various of times. In my opinion, you should include the substances with that you clean your keyboard in your description of the problem as well.
BTW: I do not mean that cleaning your keyboard is responsible for the stain gate issue. I'm just suggesting that the cause may be a bit unexpected.
Where these marks are in the black bezel areas only, no keys are located near these areas on my 15" MBPR. Yes the keys can get shiny due to poor quality plastic, however the AR coating issue is caused by the application method and not by the end user. This also explains why the patterns of this issue are so random - there's not one duplicate of how it starts and this is all around the world too. There are no keyboard patterns on my screen and if they did appear a lint free cloth removes them with no marks - as proven via my own self-testing. The cause is a fault in the phase deposition process.
I suppose I'm one of the lucky ones. I've had a mid 2015 15'' since launch used daily with no screen wear. Since my MacBook is perfect, you must be doing something wrong. Clearly this issue can only be attributed to a one case scenario and that case scenario is definitely not yours
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I bought my 2015 in May last year and mine is spotless too.I suppose I'm one of the lucky ones. I've had a mid 2015 15'' since launch used daily with no screen wear. Since my MacBook is perfect, you must be doing something wrong. Clearly this issue can only be attributed to a one case scenario and that case scenario is definitely not yours
It's present alright. That's why I recommend buying the MBA if your use cases are not CPU/GPU intensive.
I don't want to baby my laptop 24/7.
Simply get an external monitor with the lower cost.
I don't want to baby my laptop 24/7.
Simply get an external monitor with the lower cost.
I don't baby my 2015 15" MBP. I clean the display with water and a paper napkin. Right now, it's got fingerprints, a few drops of soda splashed on it and after one year, it still has no marks.
Lol when a stain on the screen appears perfectly in the shape of the keyboard, and all I did was close the MBP and carry it around (And not tightly put pressure onto it when it was closed), then yes, I think that the keyboard, or at least that area, can cause staining.
Dude calm down.. I was just curious to find out when it's recommended to wipe your screen. I didn't make any acusation.
And for your information. Some people just throw alcohol on their screen and then they scream that it's screen's fault for damaging itself.
Also I have a question. If my rMBP 2012 has presented no sign of AR Coating, should i be worried in the future ? I clean my screen four time a month with wipes for glasses which doesn't affect the AR coating and my screen looks very good.
However I can see on my screen little marks made by the keyboard. It's dust stuck in the screen but no staingate so far.
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