iTunes crashing since Sierra upgrade

Discussion in 'Mac mini' started by Bart_Gunn, Nov 23, 2016.

  1. Bart_Gunn, Nov 23, 2016
    Last edited: Nov 24, 2016

    Bart_Gunn macrumors newbie

    Bart_Gunn

    Joined:
    Nov 23, 2016
    #1
    Hi
    Since upgrading to OS Sierra, iTunes constantly crashes. I cannot restart my Mac-mini (2012) without physically holding the power key to get it to shut down as iTunes prevents it from shutting down even after using 'force quit'. I have reinstalled iTunes & reinstalled Sierra, but the issue still reoccurs. I've been trying to fix this for weeks now with no improved results.
    After I manually reboot, I am able to open and use iTunes, but if I leave the application open and idle, it crashes 'app not responding' and I am back into the above cycle.
    Please help!
    Thank you
    Kristian Gunn
    PS - Tried restoring to factory settings method also!
     
  2. Richard8655 macrumors 6502

    Joined:
    Mar 11, 2009
    Location:
    Chicago suburbs
    #2
    I would verify it's not the hard drive. Run Disk Utility First Aid. It'll either verify it's ok or fix most issues if there are any. My system kept crashing too until I realized it was my HD.
     
  3. bcave098 macrumors 6502

    bcave098

    Joined:
    Sep 6, 2015
    Location:
    Northern British Columbia
    #3
    Does the same thing happen in safe mode? Or in a new user?
     

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