iTunes crashing since Sierra upgrade

Discussion in 'Mac mini' started by Bart_Gunn, Nov 23, 2016.

  1. Bart_Gunn, Nov 23, 2016
    Last edited: Nov 24, 2016

    Bart_Gunn macrumors newbie


    Nov 23, 2016
    Since upgrading to OS Sierra, iTunes constantly crashes. I cannot restart my Mac-mini (2012) without physically holding the power key to get it to shut down as iTunes prevents it from shutting down even after using 'force quit'. I have reinstalled iTunes & reinstalled Sierra, but the issue still reoccurs. I've been trying to fix this for weeks now with no improved results.
    After I manually reboot, I am able to open and use iTunes, but if I leave the application open and idle, it crashes 'app not responding' and I am back into the above cycle.
    Please help!
    Thank you
    Kristian Gunn
    PS - Tried restoring to factory settings method also!
  2. Richard8655 macrumors 6502a


    Mar 11, 2009
    I would verify it's not the hard drive. Run Disk Utility First Aid. It'll either verify it's ok or fix most issues if there are any. My system kept crashing too until I realized it was my HD.
  3. bcave098 macrumors 6502a


    Sep 6, 2015
    Northern British Columbia
    Does the same thing happen in safe mode? Or in a new user?
  4. chrisfr macrumors newbie

    Apr 23, 2018
    --- Post Merged, Apr 23, 2018 ---
    Hi there just saw this old post and i ma having the same issues with a mac mini 2012 how did you end up fixing it

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