itv hub on apple tv 4

Discussion in 'Apple TV and Home Theater' started by bazzie66, Jun 11, 2018.

  1. bazzie66 macrumors newbie

    Joined:
    Feb 5, 2013
    #1
    Hi
    Can anyone please help as this is driving me nuts.

    I bought an apple tv a couple of weeks ago.
    BBC iplayer, channel 5, eurosport, nowtv, TV player all work fine. But the ITV hub will only play catch up programmes, not live programmes. I select itv 1, 2 3, 4 and i just get the spinning gear wheel.

    I have emailed ITV supprt a hundred times, and tried everything they have suggested.
    They keep asking for speedtests, but it´s not my internet. The ITV hub on my ipad and when i had a firestick works totally fine.

    Is anyone else having the same problem. Does anyone have a fix!

    Thanks in advance for any help.
     
  2. an-other macrumors 6502

    Joined:
    Aug 12, 2011
    #2
    Are you located in the UK or are you using a VPN?
     
  3. bazzie66 thread starter macrumors newbie

    Joined:
    Feb 5, 2013
    #3
    Hi
    I’m using a uk smart dns. BBC iplayer is fine. The itv hub works perfectly fine on my iPad and iMac too under the same dns too. I find it odd that catch up programmes work on the Apple TV too. Also I did actually get a live programme to play on the itv hub on the Apple TV once but the next time I went to play a live programme it was back to the spinning gear wheel.
     

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