welcome to the Mac Illusion. where the company makes you believe their hardware is superior to the rest but in reality it all needs to be serviced under warranty. but to do so you will need to make an appointment with a 'friendly' mac genius that will make you wait 30 minutes even though you show up on time to your appointment.
wow,
those responses are either silly, stupid or incompetent.
i would look into the claim that there was water damage. you need to disprove that as quickly as possible and have them write this into their system otherwise it's going to come back to you.
good luck!
well.... got my response today and from a guy named steve, don't know if it's steve jobs or not... see below... i'm gonna sell it for parts i guess.... i'm done w/ it...
fromSteve Jobs <sjobs@apple.com>to![]()
![]()
dateWed, May 27, 2009 at 3:02 PMsubject
Re: Macbook Pro![]()
hide details 3:02 PM (36 minutes ago)
Reply![]()
![]()
That looks like some really bad damage. However, we will not be fixing
that water damage, regardless of your gasps of amazement and whatnot.
Steve.
Digg?well.... got my response today and from a guy named steve, don't know if it's steve jobs or not... see below... i'm gonna sell it for parts i guess.... i'm done w/ it...
fromSteve Jobs <sjobs@apple.com>to![]()
![]()
dateWed, May 27, 2009 at 3:02 PMsubject
Re: Macbook Pro![]()
hide details 3:02 PM (36 minutes ago)
Reply![]()
![]()
That looks like some really bad damage. However, we will not be fixing
that water damage, regardless of your gasps of amazement and whatnot.
Steve.
well.... got my response today and from a guy named steve, don't know if it's steve jobs or not... see below... i'm gonna sell it for parts i guess.... i'm done w/ it...
fromSteve Jobs <sjobs@apple.com>to![]()
![]()
dateWed, May 27, 2009 at 3:02 PMsubject
Re: Macbook Pro![]()
hide details 3:02 PM (36 minutes ago)
Reply![]()
![]()
That looks like some really bad damage. However, we will not be fixing
that water damage, regardless of your gasps of amazement and whatnot.
Steve.
That looks like some really bad damage. However, we will not be fixing
that water damage, regardless of your gasps of amazement and whatnot.
Steve.
At the end of the day, it is all about whether you believe OP's story or not.
I don't.
Mods... if there's a way to get this person's contact info, please PM me. Thanks
ok... so i got another email back from some 12 yr old who spoofed that latest email and said "You shouldn't trust email as a secure way of contacting people. After all, I'm not Steve Jobs. And the person who originally responded to you about your broken MBP probably isn't either. It's still fun pretending to be Steve though. You feel god-like. I hope you don't take this email too seriously. It was just a joke."....
To that person... F*** off... It was a lame joke, a stupid joke, and I knew who you were, I'd make sure you never type again... point blank... end of story...
Thats a lame attempt to spoof a publicly traded email address. If I knew who to forward it to for legal matters, I would...
I'll wait to hear from the "official" Apple response vs some 12 yr old's attempt on spoofing an email.
I'm also giving Apple Customer Relations a call as well. Granted I fell for it and posted "way" too early on this and I fell for this losers attempt of humor.
Mods... if there's a way to get this person's contact info, please PM me. Thanks