Apple losing its reputation for the best, customer loyalties disappearing
This topic is primarily about iWork.
It's reported that Apple wishes to produce the best, so it's not unreasonable to complain when things fall far short of the best.
we won't get any answers from Apple as to why they changed course.
the focus has shifted towards a more "home" rather than a "prosumer" user base.
The largest part of the answer comes from Apple whenever it promotes things such as handoff. An array of
very different devices with the same content, and
similar interfaces, on each device.
Continuity-related features such as handoff should be welcomed by the broadest possible range of customers. Instead, the hidden cost of multi-platform support (within the 'ecosystem') degradation of software causes alienation of customers. This is an unfortunate introduction to continuity.
A hidden cost of an Apple ecosystem that connects devices: disconnected customers
Would that something else be better, maybe "the best"? We can shout it: "THE BEST".
What happened to Apple producing the best?
If reading about iWork in a topic about iWork makes you so angry, there's the option to unsubscribe.
Do you work on the iWork team or something?
It's extremely unlikely that a contributor from within Apple would make known his or her association with the company.
If Apple wants to continue to brand itself as a premium technology service company with the best all around experience then they need to think carefully about what they do with iWork.
+1
and not only iWork. If votes in MacRumors are even vaguely indicative of feelings amongst the general population, then what Apple did to OS X (lack of forethought; insufficient care) causes customers to detract from no longer recommend the software.
I dread the oversimplification as well
dumbing down their products, which is also accelerated by the "feature parity" paradigm they strive for amongst their platforms. (e.g. tablets/web/desktop)
to break power users' possibilities is just ridiculously overblown and when applications get recoded from ground up and the old code base doesn't see substantial love for YEARS the recode better be done thorough and not ask you to wait even longer to wait for features being readded.
Yes, I look at you, iWork.
it's hard to trust Apple with compatibility.
Not just compatibility.
Generally, I no longer trust Apple to do the right things.
Glassed Silver looks at iWork.
I looked at Yosemite. Whenever I tested it, the evidence of incompetence was quite staggering. Not pervasive, nonetheless staggering. A shame, because the many things that might have been enjoyed were marred by the few that were quite senseless.
Beyond the issue of whether the technology is premium, Apple needs to more carefully think through the results of stranding the people who adopt their products on islands of abandoned software.
Apple chose to stick their thumb in the eye of those of us who made the error of assuming they were committed to improving iWork. Instead they went backwards and hoped we would not notice. This is not something people easily forget. Many of us really longtime Apple loyalists find this attitude particularly galling, not only because we stuck by Apple through some very dark times, but also because in the past Apple has gone to great effort to make their technology transitions as seamless as possible to users.
There it is again:
loyalty. I imagine that Apple privately measures such things, but I'd like
to see something more public; an honest reaction from Apple might help to get things back on track.
The lack of public reaction from Apple
is easily construed as the company hoping that things will blow over, will go unnoticed
Does anyone else here give regular Feedback to Apple about iWork?
Not me (sorry).