Ugh. I got out of a cab the other night, not realizing my iPad was on my lap instead of in my bag. I had the Joy case on it. It fell out of my lap onto the street. I thought it skidded at first, but when I got home, closer inspection revealed 2 nasty dings on the bottom corner, in a spot that was ostensibly protected by the case.
Certainly, other cases would have protected it even less, but given the fact that the corners are fairly well covered by this case, my faith in the Joy in terms of protection is now pretty much non existent.
I guess your iPad is certainly defective now afterall... you should have cried about durability instead of display.