This is just the worst thing I've ever read here.
I can understand doing that if your iMac exploded and a shard of it's glass stabbed your dog but emailing him because you spent $6 by accident. Wow.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Just bought an iPhone app by accident
- Thread starter Shyfe
- Start date
- Sort by reaction score
This is just the worst thing I've ever read here.
I can understand doing that if your iMac exploded and a shard of it's glass stabbed your dog but emailing him because you spent $6 by accident. Wow.
I accidentally went to sex(.)com and saw pictures of nakedness so I emailed sjobs@apple.com to make sure this bug is looked at 
Dude - seriously? I would only send a message to that email if I had a serious problem that was not solved via normal channels...
To send an email there over such a small issue...
Please send another email with your apologies.
I've accidentally purchased an app before. I was looking for an app I already owned on the App Store on my iPhone and I found an app with a very similar name and I thought it was the one I already paid for (I was just going to re-download it for free) and I bought a different app with a very similar name and purpose.
Wow, you email SJ over a friggin' $6 app? He's probably browsing his inbox over morning tea and calling you a frigtard.
That's ridiculous. Who do you think you are? I'll give you the six bucks if you're in the area.
same here. and how do u accidently buy an app? its not like u can accidently click the thing cuase u have to hit it twice.A few things to clear up here. When browsing iTunes on your computer and not your iPhone, there are scenarios where you can purchase an app simply by clicking the buy button once and nothing else whatsoever. Secondly, I only emailed sjobs@apple.com, an email known to be higher end customer support because I looked around for some iTunes support and didn't find any and we all know calling the Apple support line would have been useless.
i think there should be some extra confirmation if u are buying a paid app. like a popup things that says: "do you really want to purchase this app for $5.99?"
actually mispurchases with itunes are usually resolved very, very well with apples itunes website.
no offense, but i think emailing SJobs was a mistake.
not only was it not the right way to resolve the issue, but if we use that for every single problem, it will become less and less effective overtime.
umm
read what you said, you didn't really accidentally buy the app. you were interested in the app thought you had it couldn't find it on the phone and decided to buy it. maybe thinking already had it. but after buying it you decided you didn't like the app (Hence you accidentally buying it!
and too op going into your account reset all warrings buying and downloading music.
I even enter a password too buy a free App! just safer takes what a second!
read what you said, you didn't really accidentally buy the app. you were interested in the app thought you had it couldn't find it on the phone and decided to buy it. maybe thinking already had it. but after buying it you decided you didn't like the app (Hence you accidentally buying it!
and too op going into your account reset all warrings buying and downloading music.
I even enter a password too buy a free App!
just safer takes what a second!
that's my failsafe... although it does irk me that i can' put apps that i'm thinking about in a shopping card
so that when i find something i might be interested in.... i can keep in handy....
You'll be flagged and your IP banned... but if you want, go ahead
It won't get you anywhere.Email iTunes and let them know it was an accidental purchase. They are supposed to refund those (provided you don't do this sort of thing all the time.. they do catch on to that). I used to work in iTunes/iPhone support. They can refund you, and if the rep refuses, write in again.
Tori
read what you said, you didn't really accidentally buy the app. you were interested in the app thought you had it couldn't find it on the phone and decided to buy it. maybe thinking already had it. but after buying it you decided you didn't like the app (Hence you accidentally buying it!
and too op going into your account reset all warrings buying and downloading music.
I even enter a password too buy a free App!
no this can happen easily
I once bought one of those rubix cube solvers for $.99
Then I found out my mom gave away our cube, so I deleted it
then, a few months later, I was at a buddies house and saw that he had a rubix cube, so I went to redownload the app, thinking I might as well get some use out of it, and found that in those few months, several more similar apps had appeared. I had to think hard to try and remember which was the one I paid for
I can see how you could accidentally download an app thinking you already had it, since theres so many NEARLY IDENTICAL apps in the store. This has always bothered me.
What's absurd is you complaining about this. If you don't want the instant buy option, then you should not have disabled the "Are you sure you want to buy" option some time back (whenever you changed it). It's that simple.
Bryan
I use the password entry as a count to 10
If I want a app or accidentally click on the BIN then I have to select yes I want it and confirm with my password I have changed my mind many times and even on free apps!
dccorona all you had to do was check your Itunes latter it would have told you if you bought the app.t. So apple should have a similar app warning weird. I waiting for the hold your hand app. or the I'm your mommy app! it's all just common sense and I am not going to say I haven't messed up too but I just said oh well and decided not to bother Steve Jobs about it! like others said not that it won't be answered buy somebody else. let us know if it's signed by Steve!
and developers here ya go apparently they want I bought App the App simply list all the apps you bought!
If I want a app or accidentally click on the BIN
then I have to select yes I want it and confirm with my password I have changed my mind many times and even on free apps! dccorona all you had to do was check your Itunes latter it would have told you if you bought the app.t. So apple should have a similar app warning weird. I waiting for the hold your hand app. or the I'm your mommy app! it's all just common sense and I am not going to say I haven't messed up too but I just said oh well and decided not to bother Steve Jobs about it!
like others said not that it won't be answered buy somebody else. let us know if it's signed by Steve! and developers here ya go apparently they want I bought App the App simply list all the apps you bought!
The only way you wouldn't be asked to purchase the App (or anything else) is if you have the "Remember password for purchasing" option checked. I JUST tried this.
I have the warning for downloading free updates off and "Buy and download using 1-Click" checked, but I have the "Remember password for purchasing" option disabled. When I tried to test on a $4.99 app it popped up the display for me to enter my password and continue downloading it, or cancel.
When I disabled that question and then tried again, it did as you said yours did, download without needing confirmation. So, it seems as though having the "Remember password for purchasing" is the only thing that would remove the warning from popping up.
If you have a Mac then check your Keychain and see if it lists "iTunes Store password" under 'Kind'. If so, then you have clicked the box for it to remember the password.
And oh, for people wondering, it was an app I wanted so it's not like I just wasted the money on a worthless app I didn't want.
I have the warning for downloading free updates off and "Buy and download using 1-Click" checked, but I have the "Remember password for purchasing" option disabled. When I tried to test on a $4.99 app it popped up the display for me to enter my password and continue downloading it, or cancel.
When I disabled that question and then tried again, it did as you said yours did, download without needing confirmation. So, it seems as though having the "Remember password for purchasing" is the only thing that would remove the warning from popping up.
If you have a Mac then check your Keychain and see if it lists "iTunes Store password" under 'Kind'. If so, then you have clicked the box for it to remember the password.
And oh, for people wondering, it was an app I wanted so it's not like I just wasted the money on a worthless app I didn't want.
ttech10,
Thank you for demonstrating this for everyone.
OP, if you can't handle your $6 mistake, send me your PayPal address and I'll give you 6 bucks. Seriously...
Bryan
Thank you for demonstrating this for everyone.
OP, if you can't handle your $6 mistake, send me your PayPal address and I'll give you 6 bucks. Seriously...
Bryan