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Just bought the new MBP today, but I don't know what to do now! Imperfect machine!
- Thread starter enochpeng
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I live in Canada (sucks) so the price for a MBP is 2149 here and what sucks even more is that you have to pay 12% taxes on top of that so....
What do you mean Canada sucks? Don't you think that's pretty hypocritical of you considering you're attending a school paid for by all that tax you're paying?
Why don't you keep your unqualified off-topic BS to yourself and troll somewhere else?
When someone says whatever country you are from sucks, you can go ahead and do that. In the meantime, you're not the topic police. If you want just one topic go to static websites.
And for the record, I don't see what you mean by unqualified, given that I'm a Canadian American who's spent decates in both countries.
The dents, while disturbing, are no big deal in the long run since you will quickly put your own in with those sharp edges. But what the heck is with those crooked keys? That's freaky and I have never seen crooked keys like that on any computer.
Let me know how you feel when you pick up your new car and it comes pre-dented.
It's no big deal, right?
I purchased mine at the Yorkdale mall Apple store (Toronto) but demanded to check the MBP thoroughly for any defects, mainly for crooked keys, display hinge issues, dust under the display, loose battery cover,... they took the MBP back to upgrade the RAM, but only after I had received full assurance that it could be returned without question/return fee if I where to find any dead pixels or other display issues once I had the time at home for a throughout display tests.
It's up to us to check the quality of these machines,... that's a lot of money to drop blindly without carefully checking it out. With that said, good luck with yours, and yes,... take it back and demand an exchange!
It's up to us to check the quality of these machines,... that's a lot of money to drop blindly without carefully checking it out. With that said, good luck with yours, and yes,... take it back and demand an exchange!
Jesus Christ man.... I can't believe that people like you actually exist. how in the word can you accuse the OP of being OCD with having a laptop that is clearly unacceptable?
man...... just because your standards are obviously little to none doesn't mean that everyone elses' standards should be the same. God I hope not.
to the OP: return that POS as soon as you can. don't settle for anything less than perfect. I had to go through three 2.5 MBP laptops before I found a "keeper". Apple's QC standards have really gone down the toilet.
I agree with above poster
The OP has ever right to be concerned about a dent in his computer and any other imperfections. This is a $2500 computer, not some $500 piece of crap from Circuit City.
The OP has ever right to be concerned about a dent in his computer and any other imperfections. This is a $2500 computer, not some $500 piece of crap from Circuit City.
Actually, very good point. I wouldn't like that. But I have seen it many times and most people I know didn't get that bothered.
The pictures of the dents in the laptop didn't appear that bad at all to me. But again, what I found unacceptable from the pictures were those skewed F keys. I was an Apple, Dell, and Compaq warranty tech and I have seen a lot of strange things. Mostly what I would encounter from the thousands of machines I have worked on for eight years were small scratches, maybe a very small dent as appears from the above photographs, but not something as strange as those skewed keys. I was also a Microsoft tech and a network engineer, and I have seen some really shoddy stuff from the PC side, but oddly enough, never skewed keys.
On one customer's three million dollar purchase of Power Macs and Dells, I would very carefully take out each machine, inspect it, and install them into corporate workstation desks and offices. My bosses, both PC enthusiasts and Mac haters, treated the hundreds of machines that came in through IT and treated them like heck. It really bothered me to see some of the damage that was incurred on the computers that came from our own IT department. I also worked in other IT departments on the corporate level as they were my customers, and since no one worker paid for those machines, the abuses that would fall on them were between the shipping department and the IT department's installation of the gear.
Anyway, I hope Apple fixes the issues with those keys and it's my guess that many of their products in that line have the problem with skewed keys. On other stuff, Apple certainly kicks the butt of the Compaqs and Dells I have worked with, but Apple has to fix those keys and probably work with the manufacturer or subcontractor who did the work on the keyboard.
I just got back from the Apple Store and looked at older style Macbook Pros with the newer Macbook Pros with the skewed keys. The older style Macbook Pros had beveled keys and nothing looked skewed and if they were, the beveled design hid that.
The flat keys of the newer Macbook Pros and Macbooks (aluminum) have the flat, non beveled keys and tend to look skewed on the several models I saw. Typing on them with the sharp edges produced more errors.
The flat keys of the newer Macbook Pros and Macbooks (aluminum) have the flat, non beveled keys and tend to look skewed on the several models I saw. Typing on them with the sharp edges produced more errors.
I totally do not understand buying a MBP in-store and taking it home without opening the box and inspecting it first.
You'd think after all the complaints on this forum, people would know better?
You can just imagine what his laptop looks like.
My laptop is spotless after almost two months and I am far from anal. I'm just very careful with my things because I'm a lady. 
Do you not know how to stand up for yourself? If you have a receipt, read the back of it, it tells you that you can return it within 14 days if you see any dents - which you do. When they tell you that they won't accept a return tell them thats unacceptable and that you demand a refund.
If that doesn't work, call Apple and tell them that Apple store refused to give you an exchange or refund and you're still within the 14 day period.