Just dropped my Macbook Pro Retina

Discussion in 'MacBook Pro' started by wankey, Sep 28, 2012.

  1. wankey, Sep 28, 2012
    Last edited: Sep 28, 2012

    wankey macrumors 6502a

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    Aug 24, 2005
    #1
    It fell out of my bag! The corner where the charging port is now on a 30 degree slant, the unibody is completely bent and the screen doesn't really close all the way now. The bottom casing is absolutely messed (it's like an L shape)

    What can I do? And how much do you think it would cost to repair such a thing? Do you think Apple can take care of the repair at a discounted rate? I'm don't really want to spend > $500 on a repair for this computer that I've already spent >$2000 on

    Any tips would be helpful thanks! (pics if anyone wants)

    It's still very cosmetic problems though, the computer still works miraculously very well.

    [​IMG]
     
  2. Dweez macrumors 65816

    Dweez

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    #2
    Take it to your local Apple store & find out. Just out of curiosity, did you purchase Apple Care? Not that your type of damage might be covered under Apple Care, but it'd show that you made the effort to protect the device.
     
  3. wankey thread starter macrumors 6502a

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    #3
    I will as soon as I get the time, just trying to gauge any experience in this matter that the community has

    ----------

    No I haven't purchased Apple Care yet, it's till under the 1 year Apple Care it comes with.
     
  4. Dark Void macrumors 68030

    Dark Void

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    #4
    Pics!

    The repair will probably cost much more than $500. In any case it would be best to take it in just for some insight, or at least post pictures here. It may appear to be simply cosmetic and still function properly now but the damage could end up affecting some of the internal components.
     
  5. T5BRICK macrumors 604

    T5BRICK

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    #5
    They'd most likely attribute it to abuse and charge the full price if the repair.
     
  6. wankey, Sep 28, 2012
    Last edited: Sep 28, 2012

    wankey thread starter macrumors 6502a

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    #6
    Well the computer is spot clean and doesn't have a single dent in it. That would be ****ing awful of Apple.

    Here's a pic

    [​IMG]
     
  7. Dark Void macrumors 68030

    Dark Void

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    #7
    Use TIMG tags on your image.

    That looks awful by the way. You are surely going to run into problems later on, not to be negative but rather realistic. I'm surprised it still works in the first place.

    Did you drop it off of a building?
     
  8. wankey thread starter macrumors 6502a

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    #8
    No I dropped it from waist high, bag level. This laptop isn't very sturdy.
     
  9. Dark Void macrumors 68030

    Dark Void

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    #9
    Looks disastrous for those circumstances.

    It sounded like it wouldn't be that bad in your initial post. Like "yeah it's not really flush anymore," haha.
     
  10. wankey thread starter macrumors 6502a

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    #10
    Neither did I, it fell from my bag, I thought nothing of it, picked it up and checked quickly thought there was nothing and went on with my day until I really looked at every corner and saw that.

    I feel it landed exactly on that pressure point or something.
     
  11. Dark Void macrumors 68030

    Dark Void

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    #11
    Perhaps so.

    In any case it's going to be quite a costly repair.
     
  12. T5BRICK macrumors 604

    T5BRICK

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    #12
    You dropped it from about 3 feet onto a hard surface, I'm guessing it was tile or concrete. That could cause some major damage to any laptop if it landed right on a corner.

    I don't think it would be awful to charge you more than $500 for a repair. That is a lot of damage
     
  13. dade247 macrumors member

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    Jul 23, 2012
    #13
    Hopefully there is nothing wrong with the logic board, then maybe you can just have them replace the bottom a lot more than 500 i thinks

    Try looking at :apple: consultants
     
  14. heisenberg123 macrumors 603

    heisenberg123

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    #14
    did it get worse from the initial drop? how did you not notice right away
     
  15. wankey thread starter macrumors 6502a

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    #15
    No I just took a quick glance (probably just checked 3 sides) and I was looking for screen warpage or some obvious problems.

    ----------

    There's nothing wrong with the logic board, screen or anything, all the connectors work fine, it's just the power cable part that's warped. There's not a single dent on the machine except for that part.

    Basically I just need the bottom plate, and the casing with the keyboard, but I read that the battery, keyboard and the unibody case are all GLUED together?
     
  16. joshhedge macrumors regular

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  17. Mrbobb macrumors 601

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    #17
    If ur lucky, your credit card may have an accidental damage coverage.


    I've never, EVER dropped my laptops, lots of spills, food, tomato sauce :) but never dropped.
     
  18. wankey thread starter macrumors 6502a

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    #18
    Me neither, it was my bag's fault. The bag's zipper literally splits it in half (I had no noticed, my gf bought it for me, had I bought the bag I wouldn't have bought it) so it opens itself completely.

    I had some heavy books in the front pocket of the bag, with the laptop in the "laptop portion" of the bag, that portion unzipped itself completely.

    It's very frustrating since it's not something I could've have done manually or accidentally, it was just ****** design.

    I was going to buy one of those over the shoulder laptop bags where this problem would never have possibly occured.

    ----------

    It's a trek 1.5, I should've spent 3k on the bike, and 1.5k on the mac instead of the other way round.
     
  19. JesseW6889 macrumors 6502

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    #19
    Every major apple accident has a woman behind it... What bag are you using? I have the same issue with my Timbuk2 Swig... it has a zipper along the side for access to just the laptop, but I'll forget its open and put it in on the top. Still haven't dropped it dropped it, thankfully!

    I'd second that you should check with your credit card company. I have a discover card that automatically covers stuff for the first 90 days. I know Visa and AMEX do it too. You just have to have purchased it WITH the card.
     
  20. AlexMaximus macrumors 6502

    AlexMaximus

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    #20
    Some ideas..

     
  21. FuNGi macrumors 65816

    FuNGi

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    #21
    ^ a drehmel for what? I don't think the finish is a priority concern...

    I would take a vice and slowly ben that corner back down a bit so it can close properly. Hopefully you get a nice genius that cuts you a break on this thing. My feeling is that they won't repair it, only replace damage that intensive.
     
  22. twietee macrumors 603

    twietee

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    Jan 24, 2012
    #22
    Did you thought about contacting the bag manufacturer already? As you described it it is partly designed to protect especially laptops. A friends laptop bags cord ripped apart due some minor weight (that's what he told them at least) and his MBP got dropped, damaged and didn't work 100% correctly afterwards. They got an agreement finally and either split the repairing costs or paid fully for it, can't remember exactly.
     
  23. Orlandoech macrumors 68040

    Orlandoech

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    #23
    Lol should have been more careful and it wouldn't have happened. People never cease to amaze me.
     
  24. Syndra macrumors newbie

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    Sep 20, 2012
    #24
    Not gonna lie, it will cost you a ******** of money.
    I scratched my retina screen for some reason (something got stuck between the screen and keyboard while I closed it.)
    To give you an idea: it would cost me €988 to replace the screen.

    You're pretty screwed tbh.
     
  25. Macral macrumors member

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    Aug 3, 2012
    #25
    Wow, that is a very major damage.
    Definitely will cost you a lot.
     

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