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Just dropped my Macbook Pro Retina
- Thread starter wankey
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Just ordered a speck hardcase for my retina. Like that one guy said, take fault for your mistake and look for the happiest, cheeriest employee working when you take it in. Good luck, rooting for you buddy!
Update:
Just went to the Genius Bar. The guy was nice. He basically gave me the regular repair price for $555 before taxes (comes to around $640 after taxes)
I'm not sure if I want to repair it but the fact that Applecare warranty is void now is annoying. I'll try going back again a few more times to see if he can at least void the 40 dollar labor charge.
I was trying to see if he can give me any deals of repairing the problem but all he could do was give me the basic rate.
Tried to see if I can simply do a battery replacement, he said no, since there's nothing wrong with the battery. Didn't ask him about tier 2, although I believe this probably is a tier 2 repair already.
Just went to the Genius Bar. The guy was nice. He basically gave me the regular repair price for $555 before taxes (comes to around $640 after taxes)
I'm not sure if I want to repair it but the fact that Applecare warranty is void now is annoying. I'll try going back again a few more times to see if he can at least void the 40 dollar labor charge.
I was trying to see if he can give me any deals of repairing the problem but all he could do was give me the basic rate.
Tried to see if I can simply do a battery replacement, he said no, since there's nothing wrong with the battery. Didn't ask him about tier 2, although I believe this probably is a tier 2 repair already.
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Hmm, an odd thought came to my head. I really just need a top plate and a bottom plate, yet I am paying for a new battery, trackpad and keyboard.
I find it a bit odd that I'm having to pay Apple to repair completely unbroken parts of my laptop because of their engineering decisions.
What if the entire laptop was glued shut, would I have to get a completely new computer if I accidentally drop it?
Just some things to think about. Those guys at iFixit definitely had a point.
I find it a bit odd that I'm having to pay Apple to repair completely unbroken parts of my laptop because of their engineering decisions.
What if the entire laptop was glued shut, would I have to get a completely new computer if I accidentally drop it?
Just some things to think about. Those guys at iFixit definitely had a point.
Wha? You dropped the computer. This has nothing to do with a defect in the Apple product. Unless you're extraordinarily lucky, you will (and should) foot the entire bill for the repair. And it's not going to be cheap, since it will at least include a replacement of the top and bottom case parts.
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You seemed really determined to blame someone else for the fact that you dropped your computer. Every laptop made (except maybe a few ruggedized ones) would suffer significant damage from a high fall directly on a corner. Don't try to blame Apple for your negligence.
Give Crumpler bags a look. I have the Cashmere Blazer and I can damn-near fit a Buick in the thing. Crumpler's are sturdy, bland & functional bags that work well.
Good luck with your repair.
I'm not entirely convinced we're hearing the full truth in this story. Aluminum is a soft metal yes, but that is very significant damage. I find it very very hard to believe that his MBP could have been that badly warped from a waist high drop, corner impact or not. I've seen an MBA dropped before, with its thinner enclosure, and suffer nowhere near that kind of impact damage.
Having dropped a Macbook Pro, in a backpack, in a sleeve, at waist level, and having it dent, I can believe it. Of course just last week I was getting out of my car and my cellphone slipped out of my pocket. It fell about 18" onto the parking lot, and the screen shattered. It didn't just crack or something, it completely shattered with shards of glass coming off of it.
I have (had) a Lumia 800, which was used to pound nails with in a demo video. My point being, sometimes, it hits "just right" to do massive amounts of damage.
Sounds good thanks for the tip.
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Macbook Retinas have 50% more weight than a macbook air and it is thinner than the thickest part of MBA. The tapered edge really helps with shock absorption as well. I don't think that's a fair comparison. I have a MBA and it is incredibly durable and I would say would fair much better in drop tests compared to rMBP.
Unless you have dropped your macbook repeatedly in drop tests, I'd say I was just unlucky. Neither of us are material engineers so we can't say much and every drop is different.
My '08 MBP slipped off a desk once onto tiled floor and not a single scratch. That thing is a beast.
I would probably sell it as is and put the $500 toward a cMBP refurb with high def screen.
It just hurts me seeing that photo.. wish i hadn't
poor mac, you should be more careful with it dude.
poor mac, you should be more careful with it dude.
How exactly is the Applecare warranty voided? If they are giving you the "regular you broke it you pay full price" repair cost, you wouldn't be using Applecare.
I am not sure what Applecare's (keep in mind I am referring to the additional warranty, not the stock), says. But there are laws protecting consumers about this.
For example, if you purchased Applecare. Broke the laptop, can't use Applecare for the repair (which is fine if you caused the damage). They shouldn't be able to just take your money that you paid for Applecare. If they want to void the Applecare warranty, I am sure that is in their rights. But they owe you a pro-rated refund, which very well could be the entire amount.
That picture literally made me feel a bit ill. I know it's only metal at the end of the day but ouch. You're a bit stuck between a rock and a hard place tbh.. You could pay for repairs, but it's a lot of money.. or as someone else suggested you could try and sell it as is for cheaper and then maybe get a refurb.. but you're probably still looking at a fair whack.
BTW.. I agree with you about the engineering decisions.. It was an accident that it fell out of your bag.. it'd be nice if you could just replace the parts that are actually broken, and not have to replace 3 extra parts that aren't because of the way Apple have built the machines.. It's just a bit annoying i'm sure!
BTW.. I agree with you about the engineering decisions.. It was an accident that it fell out of your bag.. it'd be nice if you could just replace the parts that are actually broken, and not have to replace 3 extra parts that aren't because of the way Apple have built the machines.. It's just a bit annoying i'm sure!
OP you really want to try and blame someone else for this dont you?
You dropped it, so you must pay to fix it.
You need to learn to look after your belongings better... Harping on in a forum wont change or improve anything.
If your renters or home owners insurance covers electronics like mine you might be able to get it fixed for your deductible.
I have followed this thread from the beginning and I don't see him not taking responsibility. True, he blamed the crappy bag and his girlfriend for buying the bag, but I don't see him blaming Apple. The most he's trying to do is get a break on the repair cost ($40).
When did this stop being a community? The harsh comments don't help the situation. Just because you never dropped your Mac, doesn't mean you should criticize someone else's bad luck. Have a heart!
When did this stop being a community? The harsh comments don't help the situation. Just because you never dropped your Mac, doesn't mean you should criticize someone else's bad luck. Have a heart!
Here's the link:
https://www.americanexpress.com/us/content/card-benefits/purchase-protection.html#
It covers up to $1k. Maybe that woud pay for fixing your laptop; since it covers lost items I don't think they require the item back.
It fell out of my bag! The corner where the charging port is now on a 30 degree slant, the unibody is completely bent and the screen doesn't really close all the way now. The bottom casing is absolutely messed (it's like an L shape)
What can I do? And how much do you think it would cost to repair such a thing? Do you think Apple can take care of the repair at a discounted rate? I'm don't really want to spend > $500 on a repair for this computer that I've already spent >$2000 on
Any tips would be helpful thanks! (pics if anyone wants)
It's still very cosmetic problems though, the computer still works miraculously very well.
Oh my. Thats a worse fall than my Late 2008 Macbook took. Can't remember, does the new Macbook Pros come with Superdrives? After mine took a fall, had to remove the superdrive altogether. Not a big deal to me though as I don't use CD/DVDs.
Trying to sell my Macbook has been hard because of the damage to it. That'll probably be your problem when it comes time to sell it to get a new one.
thats a retina macbook pro but most u seem to think he just dropped it he stated it was in a bag and it unzipped on him and the computer fell out. plus metallurgy stand point to the aluminum the metal could have been a bad batch and caused it to bend
