I confirmed with 2 different supervisors on 611. I've already swapped one of my iphones into a razor. plan is still there and so is the iphone. at&t is unaware im using a different imei...
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Just got off the phone with AT&T and confirmed you WILL lose your unlimited data plan
- Thread starter g8orballboy
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A few have said this is NOT TRUE by their own personal experience. It is hit or miss. You're taking a chance on losing your unl. data plan.
Thats right. What I stated was my own experience. For some it may not happen, however, I will not swap the SIM. I will not take the chance & loose my ulim data plan.
A) Not sure why you think the supervisors know this for sure. Things happen on their systems all the time that they are surprised to find out.
B) It's definately your perogative to do so, but telling others it's safe when we have proof otherwise is irresponsible.
Basically, it's a gamble. You might get caught by a scan, you might not.
Call 611 and tell them your selling your iPhone 3G/3GS and your going to swap sim into another phone and want it documented on your account that if for any reason your Unlimited plan is dropped or changed they will reverse it for you.
Done.
Done.
1 problem with that; if you've ever had an old code on your account removed, you'll know that once it's removed they system won't allow them to put it back on.
After the 7th, the unlimited plans are invalid. It's not possible to get them added back on.
Hmmm you might want to be careful with the whole "reversing." I read in one of these posts here that since the unlim data plan doesnt "exist" anymore AT&T doesnt have the code anymore to reinstate it. Pretty much once you loose it, its gone. Yes I agree with trying to CYA by telling the rep to document it, however, that may not guarantee you will have the ulim plan reinstated.
This is not going to be possible. The way the cellular industry works is they provide codes for agents to attach services to customer's accounts.
The unlimited code will not be there. They system will just allow a customer to carry over the code and be grandfathered in.
If some idiot rep. accidentally removes the code, then you are screwed if they save your account.
You are trying to help but you are providing false/inaccurate information for those looking for assistance here.
Careful, they are valid for existing customer that have them, the SOC(s) are still in the system and valid for existing accounts.
That's how existing customers are going to be able to pre-order the new iPhone 4 and select their current existing Unlimited Data plan if they have it now or choose one of the new data plans. It will be right there by the new DataPlus and DataPro plans, please choose the correct plan!!!
The SOC(s) have not been removed from the system! At some point in the distant future they may be removed from the provisioning matrix and then and only then, if that SOC is removed it can't be re-added period.
Note: I would call them SOC Codes but the C in the TLA SOC is Code... kind of like stating LAN Network.... instead of just LAN
Dave
The "Update update" posted at the bottom of this news article on The Consumerist shows that the 3G Unlimited Data plan will still be available for those already on a previous unlimited data plan.
Attachments
Since my wife can't use her phone at work anyway, she's just going to go without until she gets the new one. No new IMEI showing up to muck things up.
Careful, they are valid for existing customer that have them, the SOC(s) are still in the system and valid for existing accounts.
That's how existing customers are going to be able to pre-order the new iPhone 4 and select their current existing Unlimited Data plan if they have it now or choose one of the new data plans. It will be right there by the new DataPlus and DataPro plans, please choose the correct plan!!!
The SOC(s) have not been removed from the system! At some point in the distant future they may be removed from the provisioning matrix and then and only then, if that SOC is removed it can't be re-added period.
Note: I would call them SOC Codes but the C in the TLA SOC is Code... kind of like stating LAN Network.... instead of just LAN
Dave
Okay, then to clarify, if your unlimited plan is somehow removed, a CSR can add the SOC back?
My friend bought an iPhone from a buddy of mine, popped in the SIM from his Sony phone and his account never changed. He did not have any data plan prior and AT&T never added the $30 unlimited data plan to his account. He just uses wifi when he needs it. Text messaging works fine as well. In other words, AT&T did nothing to his account.
Like we've been saying, it's Hit and Miss. Some people are affected, some not. Not worth the risk IMHO.
It is possible but highly unlikely.
Way back after AT&T stopped offering the unlimited data plans for GoPhone users, I was offered the unlimited data plan about 8 months after it was officially cancelled. I was also told that once I removed the data plan, I could no longer get it since I was being offered a deal that was no longer offered. This was in September of 2009.
I talked to a att rep that said if you switch phones your plan should not be affected as long as you dont change anything on it. She also noted on my account that this was a concern and she said if it accidently was changed then they would have to honor the note and give me the unlimited plan back. I hope this is 100% truth she was very helpful and understood everything I was saying not like some people who have to ask what your doing 4 times.
I've used Nexus One for a month, and now a MOTOROKR. iPhone data plan is still there even after 6/7 which is also my first day of new billing cycle. So if you stick with unlocked phone, there is a better chance of keeping the iPhone data.
Hey Geckotek, I don't answer PMs. Please keep it in the forum, it protects everyone that way.
A front line Care rep is not going to just start adding SOC features to an account after June 2. It can be done based on how the data plan got changed in the first place, I can't speak publicly to details.
Just a reminder, if a SOC is valid in the system, it can be added. If a SOC has "expired", even the executive team can't make it appear in the system.
Again, the best caution I can offer is that when everyone rushes to pre-order their upgrade: Make sure that you pick the correct data plan for your new iPhone 4 if you want to keep the Unlimited iPhone data plan.
For all the problems caused by a Care Rep or a RSC there are 10,000 problems caused by customers not reading what is right in front of them.
A good example is again this year, we see on the forum a rush of posters that thought they could turn a quick profit by dumping their iPhone 3GS before everyone else and now many are stuck.
Dave
Really? Because all I asked was for feedback on the Upgrade Guide. Not exactly something that needs "protecting".
And it doesn't really need to be read by everyone on the forum either. (PMs exist on forums for exactly this reason)But whatever....do you have any feedback on the Upgrade Guide? I'd like to make sure it's accurate and helpful.
Wrong. People who still have backordered iPads still may have not gotten them. The system still allows it to be added manually.
Get a clue before spouting such nonsense next time. Owned.
If AT&T agrees, just have them enter a Note under 'Special Notes'. And you make note of the date for future reference. Also doesn't hurt to get them to send an email referencing the phone conversation. I don't think you should have a problem there. One complaint against AT&T from consumers, is that it is hard to get a knowledgeable rep sometimes.
Hahaha...wow you got me....after Dave already corrected this. Yeah, owned...but not by you.
And what I said was true. What I wasn't aware of is that the SOC hasn't been expired yet.
Don't act like you got the better of me. Everyone on this board knows how it went down. Hey, thought you had me on ignore?
Go back under the rock you've been hiding under troll.
