Not going to happen here until they upgraded their current terminals to contactless.
Having to use their app, along with them storing your card info, kind of defeats some of the purpose.Sam’s is easy. Just scan and pay. As for me, HEB, Home Depot and Lowe’s are the last holdouts.
Wow! Did I die and just not get the memo?
Certainly didn’t see this coming anytime soon.
Please let Home Depot & Lowe’s be next.
At least cash is somewhat universal. It would be like only accepting Discover cards.It’s wild to me that these stores deactivate a feature which they could easily support. Does that mean you can’t do tap to pay with your credit card at those stores either?! Not supporting tap to pay with credit card is like only offering cash. It would alienate so many potential customers here
They aren't removed though, just not enabled in software.Correct. Walmart even goes so far as to order payment terminals with all NFC hardware removed.
Kroger stores use the Verifone MX915, they had contactless inside of them from the moment they were purchased.Not going to happen here until they upgraded their current terminals to contactless.
The largest grocery chain in Texas, that gets a LOT of praise for the things they do right) also does not offer Apple Pay - or ANY digital wallet (which would leave me unable to purchase groceries if my debit card malfunctions); instead, they've invested in their OWN digital payment offerings, which has rolled out rather clunkily at only a few stores (by most accounts, it's pretty inconvenient to use).Both Home Depot and Lowe’s had Apple Pay and turned it off. This change would leave me with just the home improvement stores and Walmart.( + Sam’s as a Walmart brand )
HEB in Texas is the same way - they don't accept ANY digital wallet, instead forging ahead with their own rival product (which is only accepted at a few stores - and you have to download the app to even find out which ones), which has horrible reviews.Harris Teeter needs Apple Pay, or even just contactless for that matter. Way behind the times.
The Home Depot's I use (in Los Angeles) accept NFC.Wow! Did I die and just not get the memo?
Certainly didn’t see this coming anytime soon.
Please let Home Depot & Lowe’s be next.
They must have paid some intern $50 to throw Kroger Pay together, because it is the biggest absolute pile of turd **** I have ever used. Sometimes you get cryptic error messages for no apparent reason, with no explanation! It also does not work at the gas station, at all.The cost of creating/administering Kroger Pay and the rest must be higher than benefits received.
No they don't! In fact Apple Pay charges no extra fees, and the Merchant Fees are slightly reduced compared to standard credit cards. They also get a slightly reduced rate because the tech they use makes fraud harder, so the "insurance" part of the fees goes dow (ie they only pay the NFC rate, not the magnetic swipe rate, for obvious reasons)Apple charges more in processing fees than the standard credit card does.
In any large company at some point you get the right hand working very hard to do X at exactly the same time that the left hand is doing all it can to discourage X.They must have paid some intern $50 to throw Kroger Pay together, because it is the biggest absolute pile of turd **** I have ever used. Sometimes you get cryptic error messages for no apparent reason, with no explanation! It also does not work at the gas station, at all.
Are you talking about HEB Go? Because you are forced to "scan and go" and you aren't able to just go to a register and use it to pay like you can with Walmart Pay.The largest grocery chain in Texas, that gets a LOT of praise for the things they do right) also does not offer Apple Pay - or ANY digital wallet (which would leave me unable to purchase groceries if my debit card malfunctions); instead, they've invested in their OWN digital payment offerings, which has rolled out rather clunkily at only a few stores (by most accounts, it's pretty inconvenient to use).
HEB in Texas is the same way - they don't accept ANY digital wallet, instead forging ahead with their own rival product (which is only accepted at a few stores - and you have to download the app to even find out which ones), which has horrible reviews.
Unless, of course, you want to give your banking info to them for a store-branded debit card - which still requires you to have a physical card on your person to pay with.
Menards doesn't take contactless either...Wow! Did I die and just not get the memo?
Certainly didn’t see this coming anytime soon.
Please let Home Depot & Lowe’s be next.
Kroger pay is an abomination. They don't have any idea how to make something easy or quick. Launching an app and then going into that app to get a QR code to then scan physically is not something you want to see anyone do - it's like the equivalent of seeing someone be told "that'll be 32.50 ma'am" and then seeing them act surprised that they need to pay, and open up their purse to rummage for the chequebook and a pen and start writing. It's like scary slow.
Contactless payment should be standard, and not just Apple Pay. Kroger just are incredibly cheap and won't modernize. It's pretty bad honestly when my 7-11 will take anything but Kroger will not.
Bear in mind that Kroger claimed they did this before in a similar limited market and claimed that there wasn't a lot of desire for it. Don't be fooled - they are only trying to prevent modernization and that expense.
I do not live where Kroger and Walmart operate, but for those who do and seemingly have valid complaints, why do you continue to shop there and add to the billions that the Walton clan and hedge funds have amassed?
Apple charges more in processing fees than the standard credit card does.
I think regular tap to pay and EMV (the chip reader) are both cheaper than magnetic swipes. (Not in terms of hardware, but in terms of processing fees. Methods that are more likely to be fraudulently used have a higher risk of charge backs, and so processors will charge higher fees for using them.)