So I have been an iPhone user since the first week of the launch. It has dropped from time to time without significant damage other than a scratch (on the back) here and there. I decided to buy a case for it, but I did not like how it took away from the overall look of the phone. Well...I dropped it one more time this time on the top of the phone. The top button got stuck in and there was a small little dent. The phone just rebooted showing the logo. The next morning I went to the Genius bar, they acknowledged that the phone had been dropped. He then asked me "when was the last time I plugged the phone into my computer?" Odd question I thought. I answered. Next: "So if I replaced it today, you would not lose anything important." There was a second there where I thought I was not going to get a replacement when he bought my phone to the manager and I heard them talking about the dent and it falling. I was mentally prepared to buy a referb (if they had them), but it turned out better than I thought. Thanks Apple!