Let's be honest... many people will get a new phone when their carrier tells them it's time to "upgrade"
These customers will be paying a monthly bill for service to their carrier every month for the rest of their lives anyway... so why not tack-on $20 extra each month for a shiny new piece of hardware every couple years?

These customers will be paying a monthly bill for service to their carrier every month for the rest of their lives anyway... so why not tack-on $20 extra each month for a shiny new piece of hardware every couple years?