The TouchID sensor connects directly to the logic board. The moment the phone detects that a different display (third party or not) is attached, it will prompt error 53. At AASP/ARS they calibrate the displays to re-pair TouchID to the logic board.
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Law Firms Consider 'Error 53' Lawsuits Against Apple as Some Stores Authorized for Repairs
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What if your barber was a previous auto mechanic for Honda and knows how to fix HONDAs?
Maybe he wanted an easier job?
But isn't the point of this article that some people had their devices repaired at authorised repairers and Apple still locked their devices and considered the work done to be unauthorised. That's not acceptable, that's false advertising.
If lexus provides a software update that bricks your lexus, they will be suffering hte same outcomes.
Because they wouldn't risk losing their Authorization Status
As always, people continue to not take responsibility for their actions. You violated the terms of your agreement, voided your warrenty to save a few bucks, now you need to spend a thousand....oh well
That might be their goal
But in a lot of countries, including the US, thats illegal to do.
Geez...It says right in the headline that some of the stores were authorized. You didn't even have to read through the entire article to see that...
If some of the stores were authorized then Apple should cover. But if they weren't and a consumer just wanted to save a buck by using a service that is not authorized then Apple should not. This isn't just a cracked screen repair issue. It's a Touch ID issue. Which becomes a very important security issue considering what Touch ID and secure enclave presides over. In this case, anyone with half a brain would understand what's up here. And that's why this won't get any traction in a court of law.
Honestly. Just because you don't like being told when you do something the wrong way doesn't mean Apple is at fault when they lay it out clearly.
If anything, Apple will do what it always does and partner with its customers. Because that's what Apple does. Even the dumb ones who screw up and then cry about it.
So the Guardian originally hypes this issue and is now hyping it again by claiming lawyers ready to sue. Does anyone have hard data on how many people have actually experienced this issue?
i'm not saying i disagree with you... but if what you say is true how is it that Apple replaced my screen on my phone.. and it still worked...?
Solution? DON'T buy from a firm that disables devices to ensure tight control over products they have sold that may even be out of warranty...
I can see why some may not like this, particularly the way Apple sandbagged those with the latest iOS 9 but I do like them taking the security aspect of this seriously. Basically it's my life and bank information, I would hope it's their top priority.
IF apple is telling the truth, then this is a horrible design, and a weak argument to win idiots over with security fears,
good design = the sensor should not have impact on the security of the so called "secure enclave" (BTW great marketing)
good design = the sensor should not have impact on the security of the so called "secure enclave" (BTW great marketing)
I love it how people are actually creating use cases for how these 3rd party home buttons are leading to theft of personal data, now just to find one that is actual reality.... Just one.....
Geez...It says right in the headline that some of the stores were authorized. You didn't even have to read through the entire article to see that...
Do you base your arguments solely off headlines? I can't see a single mention of repairs having occurred in authorized stores, or where. Completely unsubstantiated headline...
No, TOUCH ID protects all info in that phone. Disabling it via software makes it a big liability for Apple.
Putting a message would be better: Your iPhone uses an unauthorized repair part which jeopardizes your devices' security. Please go to settings and disable touch ID or have the device repaired at an authorized dealer.
But then you'd hear Apple is like big brother watching you etc. etc..
Can't win
If Apple get away with this it will not end well for us consumers. What next? Your iMac has malware, so we bricked it and you need to buy another. It's ridiculous, and that deliberately vague 'Error 53' message is just offensive. It's like they're pretending it's not them, but some random malfunction out of their control. Criminal Damage sounds about right under UK law.
If Lexus stopped your car from being drivable when you got a third-party remote unlocking fob, despite the fact you still had the original key and could otherwise open the door and start the car this way, yes.
Disable untrusted Touch-ID sensors - fine. Delete all stored fingerprints - fine. Stop the phone being unlocked with the passcode - not fine. There is no reason to brick the phone. Apple will back down.
What? This isn't the same thing....if Lexus breaks Lexus system then they need to fix it plain and simple. If I buy the alpine system and have it put in and alpine breaks it then they need to fix it. If I take my Lexus to Best Buy, have the alpine put in and it doesn't work, Best Buy fixes it. None of the parties are responsible for each other. Lexus sold you the car as is, Best Buy only worked on the stereo as is, alpine built the head as is......
Good. Intentionally breaking someone elses property is never acceptable.
Correct, and none of the press on this matter has actually said the parts used were either fake/bogus or unauthorized. The comments here and in the previous article are the ones assuming that the parts used were "non-apple". The touch ID sensor is highly specialized, most likely the same factory that make the original is the one supplying the spares. The pairing is the issue, and that's the secret sauce that Apple was witholding, and retroactively punishing users for when they had the part replaced.
Actually it does make sense, some apple stores are authorized to repair the error. As in, Apple is rolling out authorization to repair it as we speak....but it's the last paragraph you have to read for the headline to make sense
Apple's PR has gone downhill. They're doing a really bad job of communicating what is happening. I mean, the whole thing is bad communication - from the cryptic error message to the media coverage.
You see? People don't understand; screen repairs are perfectly fine as the screen itself isn't a secured component.
The one thing I don't understand is why the components are only verified when you install an OS update. That's concerning to me - does it mean somebody could install a compromised TouchID chip and go accessing my phone, as long as they don't install any updates? It should verify the secure components on every boot, and give a descriptive message explaining not that the hardware security has been compromised.
Then you don't get this mess.
You see? People don't understand; screen repairs are perfectly fine as the screen itself isn't a secured component.
The one thing I don't understand is why the components are only verified when you install an OS update. That's concerning to me - does it mean somebody could install a compromised TouchID chip and go accessing my phone, as long as they don't install any updates? It should verify the secure components on every boot, and give a descriptive message explaining not that the hardware security has been compromised.
Then you don't get this mess.