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Source: https://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act

> Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[7] This is commonly referred to as the "tie-in sales" provisions,[8] and is frequently mentioned in the context of third-party computer parts, such as memory and hard drives.

> The federal minimum standards for full warranties are waived if the warrantor can show that the problem associated with a warranted consumer product was caused by damage while in the possession of the consumer, or by unreasonable use, including a failure to provide reasonable and necessary maintenance.

In US, it is illegal to force a customer to use authorized repairs or use authentic parts but it is not illegal to deny services if the cause of the damage was due to unauthorized parts/services. Huge differences here, Apple has the right to deny services free of charge to customers who did not use authorized services.

but the damage isnt caused by the part or service but because of apples reaction to it.
 
Why couldn't Apple have simply disabled Touch ID with devices with fake Touch ID sensors? That's what I'm not getting here. Just lock all the Touch ID features off if it's a fake. What would that take one like line of code somewhere?
How do you know that's even an option??? Maybe the system services are so deeply integrated that you can't. What I'm saying is, people shouldn't speculate about fixes if you know nothing about it
 
Solution? DON'T buy from a firm that disables devices to ensure tight control over products they have sold that may even be out of warranty...
But then more of my money may end up in the hands of Samsung, Google, or Alphabet. Worse yet, I may have to deal with Android... yuck.
 
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but the damage isnt caused by the part or service but because of apples reaction to it.
Nope. If they would have repaired it properly, with genuine components like an Apple Store does, that error would not happen
 
How do you know that's even an option??? Maybe the system services are so deeply integrated that you can't. What I'm saying is, people shouldn't speculate about fixes if you know nothing about it
I would be surprised if that was true since Touch ID services don't run devices without Touch ID. I'm almost certain the difference between Touch ID services running and not running is a single line of code.
 
Why couldn't Apple have simply disabled Touch ID with devices with fake Touch ID sensors? That's what I'm not getting here. Just lock all the Touch ID features off if it's a fake. What would that take like a whole ONE line of code somewhere?

It's not that easy.
 
I would be surprised if that was true since Touch ID services don't run devices without Touch ID. I'm almost certain the difference between Touch ID services running and not running is a single line of code.
But you don't know what kind of compromises might be necessary. What if some random sensor could be attached and all the sudden my Secure Element is no longer secure???
 
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Let me ask you this: Should I have my barber fix my car's transmission?




That would be NO! And if I did, I wouldn't expect Honda to fix it when it broke or didn't work...why...because my barber isn't qualified nor is he an authorized mechanic for Honda. The same thing applies here. People take their iPhones to un-authorized retailers to get it fixed and the complain when Apple disables the device?

So, the lesson of the day...take your **** to the right people if you want it to work.

Terrible analogy. What actually happens is that tons of car shops are using third party parts that are being priced without the extra extra premium due to having an apple logo on it. Nowhere does it say that completely unqualified techs are repairing iphones. I really hope Apple gets put into place.
 
Your first point is a good one.... and a point that i hadn't seen brought up before. As for your second... well... there are many types of damage that cause a phone to stop working properly or altogether. If someone damages the phone to the extent that it damages the connection between sensor and processor... why be surprised if problems occur....
I'm not sure anyone would be surprised if problems occur. The reason I mentioned issue two is everyone seems to be framing Error-53 as a security issue when it obviously isn't. The wife of 9to5's Jeremy Horwitz got Error-53 on her 6. She damaged the home button but didn't have an unauthorized repair. Simple damage to the home button triggered the error. Anecdotal evidence from yesterday's article suggests she's not alone in having the bricking issue sans unauthorized repair. If that is indeed the case, saying it's a security feature becomes suspect at best and subterfuge at it's worst.
 
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Terrible analogy. What actually happens is that tons of car shops are using third party parts that are being priced without the extra extra premium due to having an apple logo on it. Nowhere does it say that completely unqualified techs are repairing iphones. I really hope Apple gets put into place.
You want some random guy to be able to put a non-genuine sensor on the phone... as a consumer I will sue if Apple removes this excellent security
 
Geez...It says right in the headline that some of the stores were authorized. You didn't even have to read through the entire article to see that...:rolleyes:


Yeah it says it in the headline but then is not mentioned at all or expanded upon in the article or the linked stories. so fi anything headline is misleading.
 
I'm not sure anyone would be surprised if problems occur. The reason I mentioned issue two is everyone seems to be framing Error-53 as a security issue when it obviously isn't. The wife of 9to5's Jeremy Horwitz got Error-53 on her 6. She damaged the home button but didn't have an unauthorized repair. Simple damage to the home button triggered the error. Anecdotal evidence from yesterday's article suggests she's not alone in having the bricking issue sans unauthorized repair. If that is indeed the case, saying it's a security feature becomes suspect at best and subterfuge at it's worst.
Apple will help those people. They already said they would
 
I may be incorrect, but I believe that in the terms of use Apple states using unauthorized 3rd party repair shops may void your warranty and lead to unexpected results, even those rendering the device unusable.

Solution? DON'T utilize unauthorized 3rd parties!


See I disagree with this. It's fine they null your warranty if you use unauthorized parts. But to purposely disable your device so you have to use Apple authorized part? Maybe for the ID scanner, but other than that it's crap.

I have changed many iphone screens for friends, and recently I had a friend bring a phone with a little damage to the frame, and screen needed replacement. APPLE repairs said the frame was too damaged and tried to sell him a new phone.
All I did was bend the frame back so a new screen would fit nicely (less than 2 seconds worth worth of work), we ordered a new screen, and fixed his phone for $85 dollars. Sure his warranty is void now but it's ok because it already expired!!!!

This is what happened to my mother but she mistakenly believed Apple. Shame they take advantage of non tech orientated people. We have consumer protection laws to avoid this type of practice (as listed above) . Sue the hell out of them!

If apple doesn't want people to change parts on their own, charge a reasonable price! Just like there RAM upgrades that is usually a complete rip off!
 
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But you don't know what kind of compromises might be necessary. What if some random sensor could be attached and all the sudden my Secure Element is no longer secure???

So why can't they simply disable Touch ID from running? It being too hard wouldn't exactly be the end users problem. That's kinda a very Microsoft vista era attitude to be honest. Lets just leave it broken because it's easier.
 
Oh, we're using an from 1971? I'm sure everyone involved in that original law was totally thinking about our current crop of 2016 smartphones in 1971. That was only, oh, 45 years ago.

Criminal Damage is as valid today as it was in 1971, doesn't matter if it is a smartphone or a state of the art 1971 computer

We still have laws that were first drawn up in the 1400's
 
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