Which model did you get? some of the much newer introduced models aren't very strong compared to the other models, but some of the longerlasting models are amazing.
x220
Yes, that is why I got the TP in the first place was the rep for reliability. I thought I would be all set for years.
After having my problems I searched around and would have to say the thinkpad brand is long dead under Lenovo. I know all laptop vendors have quality issues, but the support system at Lenovo was a complete fail.
Really, I don't know if there is a laptop that I would trust at all.