Got mine today, opened the box and the 'enter' key piece is missing. I find it on the left side of the box. The outer box it came in had no bubble wrap inside for protection, but outer box didn't look damaged when I received it. I try to clip the enter key back in place, but it doesn't seat right and pops back out with minimal bumping.
So I call Logitech and get put on ignore for awhile; but as I'm at work, I give up on that and try to log in online, but Logitech website doesn't recognize the email/pass I had set up earlier, even though I know it was correct, so I make a new account. I still can't find any help in making an immediate return so try phone support again, and after about 10-15 minutes I get to talk with Chris. I tell Chris how the keyboard arrived and he sets up a return to ship it UPS back to Logitech for free (better be), and they'd 2-day ship a new keyboard to me when they receive the other one.
But first Chris tries to tell me that they'll send me a black keyboard - I quickly correct him, that the windows version is black, not the Mac version. He tries to tell me that the Mac version comes in different colors, so I have to explain the product to tech support person Chris, since I seem to know more about it than he does. I explain that there's different colors on the Mac keyboard, but only at the top, the rest of the keyboard is light colored. He finally finds the correct replacement keyboard.
I'm not impressed Logitech.