Logitech Blames 'Inexcusable Mistake' After Certificate Expiry Breaks macOS Apps

[ppenn]

its not cloud based. mac os checks the certificate of signed software locally. and since it fails this check, it assumes its malicious and prevents you from running it.

My mouse functions stopped working without LogiOptions even running. I just don't understand why a softwrae had run in the background for mouse functions to work. Why can't those be stored onboard the mouse?

 

[Powerbooky]

I have the Logitech MX Keyboard and Mouse and haven't installed the additional software. Since about december I noticed that my Mac mini M4pro sometimes loses connection after the mini has been in sleep mode for a long while. I have to reboot the mini before it reconnects - turning the keyboard off and on doesn't help.
Could this be a related issue? Or is it a plain MacOS Sequoia issue? (I not on MacOS 26)

 

[JoeSilver]

My mouse functions stopped working without LogiOptions even running. I just don't understand why a softwrae had run in the background for mouse functions to work. Why can't those be stored onboard the mouse?

Well, since mice were invented they have always needed a software running in the background to be useful: at the very least, an operating system with a driver which can read the input signals. This was true for the simplest and basic PS/2 mice already.

Even if a sophisticated mouse had its own chip running its own firmware, and I'm not sure it's the case for the MX, you would still need a background process running on the machine to receive the inputs (which in the case of the MX are far more complicated, given all the buttons and wheels and combos) and translate them into actions. It's the OS's task to perform these actions.

How could the mouse know what's on the screen, what apps are running, what to do when you perform one of the many combos available in the mouse? You should have the OS constantly communicating (via Bluetooth!) all this information all the time and delegating to the mouse what is its actual work. It would be like having a piece of MacOS (or Windows, or Linux) running on the mouse in sync with what's happening on the machine.

 

[svish]

Updated and now the logi options+ app is back and working for my pebble keyboard and mouse paired with my Mac mini.

 

[dbo789]

This is exactly it. I've stopped allowing people to put this in their personal calendars, its shared team/department calendar only.

Would it not be better to develop a simple tool to track all of them? Auto emails a shared inbox or team distribution list 90, 60, and 30 days before expiry?

 

[jmaa]

I'm actually glad this mishap took place. After pulling my hair out a while and looking around for new mice at first, I found out there's alternatives to the options+ app out there. I was more than happy to get rid of the options+ app, and I have now used BetterMouse since the day this outage began. BetterMouse feels like it loads a lot faster than the options+. I used to have a 5-10 second delay in mouse behaviour after boot and wake from sleep, but now that delay is gone. Also the UI is a lot better designed, way less things needed to click to get to the good stuff, while still managing to have a whole lot more information and options to fiddle with. I highly recommend same to anyone who also feels frustrated by the logi app: look into alternatives. This one might not be for everyone but I'm sure there are others out there.

 

[throAU]

I do software consulting, mostly around project rescues for failed/failing projects. This happens all the time. We actually track certificate expirations even after we’re done with our work, and will notify clients years later so that they can be sure to update them before they expire. But, nearly as often as not, they don’t and then we get a frantic call because the thing we built for them suddenly stopped working one day.

As an admin who has had to do renewals every year for the past 5 or so...

The other problem (and this is a joke that here is where we're at) is that the process for renewing certs is a cluster.

Every man and his dog (software world wise) has some special snowflake process (looking at you microsoft ADFS and Exchange server) with its own idiosyncrasies to deal with. Props to you for reminding your customers, but screw the software vendors who keep reinventing the process and documenting it POORLY.

Conceptually certs aren't that difficult to understand. Practically, the documentation sucks and too many special bespoke manual processes to deal with.

Hopefully should be sorted in the next couple of years as everyone has to automate it. But still, its a travesty that digital certificate management has been so dumb for decades.

 

[throAU]

Would it not be better to develop a simple tool to track all of them? Auto emails a shared inbox or team distribution list 90, 60, and 30 days before expiry?

The problem isn't necessarily the reminders - its the unreasonably obscure processes to renew that are inevitably tied to one person who did the magic dance last year and who has to then dig out all the paperwork and caveats for why it broke last time. Assuming there's no new hackneyed process for some new snowflake app this year.

Cert renewals are going to 200 days soon (next month or so?), and then within a few years down to 30 day expiry. They need to be automated.

 

[cbaca51]

I have an older MacOS and it’s not fixed for me yet. Annoying. But the mouse still works so it’s a mild inconvenience

 

[JoeSilver]

Oh man this was frustrating. Explains why absolutely nothing would get it working again. Gave me an excuse to try BetterMouse instead. My only complaint with BetterMouse is it's real hard to tune the scrolling. I've got something that feels pretty familiar, but it's not perfect. On the plus side, BetterMouse doesn't mess with my trackpad gestures like Options+ does, so that's probably worth it alone.

Oh thanks. I confirm it takes sometimes to tweak it, but it's really worth it. Uninstalled LogiOptions+ and bought BetterMouse.