LogMeIn doesn't want you to remove it from your computer!

Discussion in 'macOS' started by vcsuri, Feb 16, 2012.

  1. vcsuri, Feb 16, 2012
    Last edited: Feb 16, 2012

    vcsuri macrumors newbie

    Joined:
    Feb 16, 2012
    #1
    Once I used to use LogMeIn, simply because it's very cool.

    Then I got tired of it and uninstalled it from my Mac OS X 10.6.

    But the app is STILL running on the background, despite uninstalling it using the provided uninstaller for it, deleting ALL files related to it and removing virtually EVERY trace of it from my Mac.

    AND... it's still sitting pretty on my taskbar... :confused:

    So guys, do you know how to eject this app from my system for good, without doing a freaking clean reinstall?
     
  2. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #2
    I would like to know this as well! I have removed every file that even remotely has do to with LogMeIn and every time I restart my Mini it's up the taskbar.
     
  3. vcsuri thread starter macrumors newbie

    Joined:
    Feb 16, 2012
    #4
  4. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #5
    Same here. Done that mulitple times, plus I know with the Mobile Me Sync icon that would be in the task bar, you could get rid of it by holding down Option or Control and then moving it from the bar and it would be gone. I can't do this with the LogMeIn icon.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    The most effective method for complete app removal is manual deletion:
     
  6. vcsuri, Feb 16, 2012
    Last edited: Feb 16, 2012

    vcsuri thread starter macrumors newbie

    Joined:
    Feb 16, 2012
    #7
    I'm following your tutorial right now, just found 2 .plist system files. I'm deleting it and will restart my computer as soon as my system backup is finished (started it a few hours earlier!). Hopefully it will work!
     
  7. vcsuri thread starter macrumors newbie

    Joined:
    Feb 16, 2012
    #8
    OK, did all this tutorial was telling me to do, managed to find 2 .plist files and removed that from the system.

    But LogMeIn must really like me, the icon refuses to leave my system and my activity monitor!

    Thanks for trying anyway! Anyone else?

    I swear, I'm shouting this solution to the world once I find it, I can't stand it anymore!
     
  8. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #9
    Did you remember to do the first step? I've never seen that process to fail, if all the steps are followed exactly, including for removal of LogMeIn.
     
  9. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #11
  10. vcsuri thread starter macrumors newbie

    Joined:
    Feb 16, 2012
    #12
    SUCCESS!!!! :cool:

    I'm going to shout this out to the world now, there are plenty of people out there with this problem, and not even LogMeIn support know how to deal with this!

    SO, what did I do? I went in to TroyJam's link and started reading around and began going through the tutorial that would supposedly "remove" the damn icon from the tray.

    I entered the command /Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/Resources in Finder, thinking it would get nowhere, since I had already deleted everything LogMeIn related from the computer!

    For my surprise, there was still a folder under /Library/Application Support/LogMeIn.

    Well, in this folder, there was a command prompt uninstaller, different from the pretty and user friendly uninstaller they provide.

    So I clicked on it, entered my system password on the command line when asked for and... VOILÀ!!! It ran like a chicken from my taskbar!

    FINALLY!!!

    Thank you all guys for your time and help!!

    God bless you and your brains! =D
     
  11. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #13
    I'm glad you sorted it out, but that proves that you didn't follow the instructions I posted. If you had done steps 5-7, you would have already seen and deleted that folder and its contents. In every case where someone claims they tried that method and it didn't work, it turns out that they skipped one or more steps.
     
  12. vcsuri thread starter macrumors newbie

    Joined:
    Feb 16, 2012
    #14
    No dude, seriously, I really did follow the instructions!

    This is why I said I was surprised to find a folder in the Library, because it didn't come up in the Finder search I did, exactly the way you recommended!

    Do you know why it didn't show up? I searched System Files, the exact way the tutorial thought me!
     
  13. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #15
    If you included System Files and searched for "LogMeIn", it would find all files and folders on your system with "LogMeIn" included in the file name. There's simply no way for that not to happen, unless you didn't search "This Mac" (as circled on that image) and only searched a particular folder, or if you excluded your Library folders from Spotlight indexing, in Spotlight preferences.
     
  14. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #16
    Thank you vcsuri and GGJstudios I have finally gotten rid of LogMeIn!!:D
     
  15. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #17
    Glad it helped! As an alternative, I use TeamViewer, which works with Windows, Mac OS X, Linux, Ubuntu, iPhone, iPad, etc. It's very secure and quite simple to set up and use (no messing around with ports), which comes in handy if providing remote support to those who aren't very computer literate. You can talk them through the setup on their end and be connected to them in less than a minute. It's also free for personal use. I prefer it over LogMeIn because it includes free file transfers between computers, a feature I use frequently. And it's not a pain to uninstall!
     
  16. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #18
    I saw a post where you suggested TeamViewer before and I'm definitely going to try this out. Thanks again!
     
  17. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #19
    You're welcome! Let me know if you have questions about TeamViewer. I use it daily.
     
  18. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #20
    I got it it installed on my Mini and my Air. I even set up the Mini for unattended access with a password so I can remote it while at work if needed. Very surprised how easy that was to set up, and even easier if I needed to remote a family or friends computer.

    Havre you used the app yet? Noticed it was in the app store.
     
  19. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #21
    Yes, as I said, I use it daily, and have been for years, to support Mac and Windows users.
     
  20. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #22
    I meant the iOS app.
     
  21. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #23
    Oh, you didn't specify, so I thought you meant the Mac app. No, I don't use an iPhone.
     
  22. Timshan0876 macrumors member

    Timshan0876

    Joined:
    Jun 1, 2012
    Location:
    San Marino, Los Angeles, California
    #24
    Ok this is ridiculous,
    I have tried everything you guys have said...

    The stupid little LogMeIn logo is still in my Menubar!

    What do I do next???

    I deleted everything related to Logmein from my computer, which means the unistaller is gone.

    Help!
     
  23. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #25
    Re-read post #6. It will absolutely get rid of it if you follow the instructions exactly. Complete steps 1-7 of those instructions, then take a screen shot of your Finder window and post it.
     

Share This Page