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LogMeIn doesn't want you to remove it from your computer!
- Thread starter vcsuri
- Start date
- Sort by reaction score
Can't be uninstalled because the lmi app is poorly programmed.
First I must say that the simplest way I found to remove every trace of LMI was to go into the Library->Application support->LogMein folder
In it, you will find an uninstall script (.sh) that must be run in the terminal, with admin privileges. I used sudo and ran it in the terminal without a problem.
But mind you, it's a pity that we have to use such a twisted uninstall process worthy of the worst virus...
I would have liked to try the "official" uninstall method provided by the logMeIn folks. But in order to get to the "About" window you have to be logged into a LMI account first. And I didn't have the account information with me.
All I can say is that either, the fact that we can't use that uninstall feature without being logged in is either A. a major oversight (read bug) from the programmers team or B. another pressure of LogMeIn's pressure tactic, this time to keep users tied to their system, even against their will.
Take your pick...
First I must say that the simplest way I found to remove every trace of LMI was to go into the Library->Application support->LogMein folder
In it, you will find an uninstall script (.sh) that must be run in the terminal, with admin privileges. I used sudo and ran it in the terminal without a problem.
But mind you, it's a pity that we have to use such a twisted uninstall process worthy of the worst virus...
I would have liked to try the "official" uninstall method provided by the logMeIn folks. But in order to get to the "About" window you have to be logged into a LMI account first. And I didn't have the account information with me.
All I can say is that either, the fact that we can't use that uninstall feature without being logged in is either A. a major oversight (read bug) from the programmers team or B. another pressure of LogMeIn's pressure tactic, this time to keep users tied to their system, even against their will.
Take your pick...
I use TeamViewer, which is free for personal use and works with Windows, Mac OS X, Linux, Ubuntu, iPhone, iPad, etc. It's very secure and private and quite simple to set up and use (no messing around with ports), which comes in handy if providing remote support to those who aren't very computer literate. You can talk them through the setup on their end and be connected to them in less than a minute. I prefer it over LogMeIn because it includes free file transfers between computers, a feature I use frequently. Also, TeamViewer doesn't affect audio settings on OS X, as many have reported that LogMeIn does.
Best way to remove Logmein and get rid of everything logmein on the menubar and all the processes it starts is to go into the Logmein control panel and hit the uninstall button.
I dragged the app to the trash and tried to follow GGJ's instructions and must have kept missing something because the menubar item wouldn't go away.
So, I reinstalled Logmein, then used its uninstaller, and now everything is gone.
I dragged the app to the trash and tried to follow GGJ's instructions and must have kept missing something because the menubar item wouldn't go away.
So, I reinstalled Logmein, then used its uninstaller, and now everything is gone.
You couldn't get rid of it for one of two reasons. Either you didn't completely follow step 1, or you didn't follow steps 6 and 7. If you follow those procedures, it will completely delete LogMeIn and almost any app you could install. This has been proven by countless forum members. The most important thing, of course, is that you finally got it removed, which is good.
Props to you GGJ! I actually registered for this forum so I could say thanks. You are one patient and persistent dude. Followed your instructions, step by step, and viola! LogMeIn is gone forever!
Easy Solution
I HAD the same problem with Logmein as the other posters. I thought I had deleted it, but it was still on the menu bar and still using some resources. I came here today looking for a solution.
I read the solutions posted and then went to another page my Google search found. It was at the Logmein community forums. One of the posters left the following instructions:
-------
Try this:
open a terminal window and type: launchctl remove com.logmein.logmeingui
---------------------
THIS WORKED LIKE A CHARM! No more trace of Logmein on my computer. Very easy to do.
Steven
I HAD the same problem with Logmein as the other posters. I thought I had deleted it, but it was still on the menu bar and still using some resources. I came here today looking for a solution.
I read the solutions posted and then went to another page my Google search found. It was at the Logmein community forums. One of the posters left the following instructions:
-------
Try this:
open a terminal window and type: launchctl remove com.logmein.logmeingui
---------------------
THIS WORKED LIKE A CHARM! No more trace of Logmein on my computer. Very easy to do.
Steven
Update - not so easy
I have to recant my post from above. After rebooting my computer the logmein icon is back on the menu bar.
I have to recant my post from above. After rebooting my computer the logmein icon is back on the menu bar.
Follow the instructions in post #6 to completely remove LogMeIn or any other app from your Mac.
Thank you!
Thank you thank you thank you!
I know this post is a few years old but your suggestion just worked on my stubborn LogMeIn plugin. Yay!
SUCCESS!!!!
I'm going to shout this out to the world now, there are plenty of people out there with this problem, and not even LogMeIn support know how to deal with this!
SO, what did I do? I went in to TroyJam's link and started reading around and began going through the tutorial that would supposedly "remove" the damn icon from the tray.
I entered the command /Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/Resources in Finder, thinking it would get nowhere, since I had already deleted everything LogMeIn related from the computer!
For my surprise, there was still a folder under /Library/Application Support/LogMeIn.
Well, in this folder, there was a command prompt uninstaller, different from the pretty and user friendly uninstaller they provide.
So I clicked on it, entered my system password on the command line when asked for and... VOILÀ!!! It ran like a chicken from my taskbar!
FINALLY!!!
Thank you all guys for your time and help!!
God bless you and your brains! =D
Thank you thank you thank you!
I know this post is a few years old but your suggestion just worked on my stubborn LogMeIn plugin. Yay!
Just want to point out that Mikogo is a good service for screen sharing and controls sharing. I actually used it to help a client do something on her Windows computer. I could see what she saw on her computer and click where I wanted her to click - her monitor would show a cursor that pointed to that point.
pcopy and paste this to terminal
function Run()
{
echo "Stopping running daemon and agents if any..."
# Try the bruteforce first
launchctl stop /Library/LaunchDaemons/com.logmein.logmeinserver.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.logmeinserver.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.logmeinblanker.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.raupdate.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeingui.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeinguiagent.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist
# Try the normal way just to be sure
"/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/logmeinserverctl" stop
sleep 2
"/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/logmeinserverctl" disable
sleep 2
killall -KILL LMILaunchAgentFixer
echo "Removing daemon and agents if any..."
rm -rf /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeingui.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeinguiagent.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist
rm -rf /Library/LaunchDaemons/com.logmein.logmeinserver.plist
rm -rf /Library/LaunchDaemons/com.logmein.logmeinblanker.plist
rm -rf /Library/LaunchDaemons/com.logmein.raupdate.plist
#rm -rf "/Library/Application Support/LogMeIn/" # do this as the very last step possible
unlink /Library/Logs/LogMeIn
rm -rf /Library/Logs/LogMeIn/
rm -rf /Library/Receipts/LogMeIn\ Server\ Installer.pkg/
rm -rf /Library/Receipts/LogMeIn\ Installer.pkg/
rm -rf /Library/Printers/LogMeIn
rm -rf /usr/libexec/cups/backend/LogMeInBackend
rm -rf /usr/libexec/cups/filter/LogMeInFilter
rm -rf /usr/libexec/cups/filter/commandtoLogMeIn
#10.4
rm -rf "/Library/Receipts/LogMeIn Installer.pkg"
rm -rf "/Library/Receipts/logmein.pkg"
#10.5+
rm -rf "/private/var/db/receipts/com.logmein.logmeinserverinstaller.bom"
rm -rf "/private/var/db/receipts/com.logmein.logmeinserverinstaller.plist"
dscl . -delete /users/LogMeInRemoteUser
# remove LMI components from launchdb
source "/Library/Application Support/LogMeIn/cleanlaunchdb.sh" #2>&1 | tee -a "${LOGFILE}"
# remove our authorization db entry
security authorizationdb remove com.logmein.logmein.login
rm -rf "/Library/Application Support/LogMeIn/"
echo "Stopping sound driver"
# LMIMAC-1540 - The RemoteSoundDriver is renamed to LogMeInSoundDriver, so the old named have to remove
#Remove the RemoteSoundDriver (either 32 or 64 bit version)
if [ -d /System/Library/Extensions/RemoteSoundDriver32.kext ] ; then
echo "Unload and remove RemoteSoundDriver32"
kextunload /System/Library/Extensions/RemoteSoundDriver32.kext
kextunload /System/Library/Extensions/RemoteSoundDriver32.kext
rm -rf /System/Library/Extensions/RemoteSoundDriver32.kext
fi
if [ -d /System/Library/Extensions/RemoteSoundDriver64.kext ] ; then
echo "Unload and remove RemoteSoundDriver64"
kextunload /System/Library/Extensions/RemoteSoundDriver64.kext
kextunload /System/Library/Extensions/RemoteSoundDriver64.kext
rm -rf /System/Library/Extensions/RemoteSoundDriver64.kext
fi
#Remove the LogMeInSoundDriver (either 32 or 64 bit version)
if [ -d /System/Library/Extensions/LogMeInSoundDriver32.kext ] ; then
echo "Unload and remove LogMeInSoundDriver32"
kextunload /System/Library/Extensions/LogMeInSoundDriver32.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver32.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver32.kext
fi
if [ -d /System/Library/Extensions/LogMeInSoundDriver64.kext ] ; then
echo "Unload and remove LogMeInSoundDriver64"
kextunload /System/Library/Extensions/LogMeInSoundDriver64.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver64.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver64.kext
fi
if [ -d /System/Library/Extensions/LogMeInSoundDriver.kext ] ; then
echo "Unload and remove LogMeInSoundDriver"
kextunload /System/Library/Extensions/LogMeInSoundDriver.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver.kext
fi
# remove temp garbages
echo "Removing garbages"
rm -rf "/var/tmp/"com.logmein.*
# cleanup old named install/update/uninstall logs, but keep the live versions for aid problem detection
rm -rf "/var/tmp/"lmiinstall.*
rm -rf "/var/tmp/"lmiupdate.*
#rm -rf "/var/tmp/"lmiinstall*
#rm -rf "/var/tmp/"lmiupdate*
#rm -rf "/var/tmp/"lmiuninstall*
rm -rf "/tmp/"com.logmein.*
rm -rf "/tmp/"LMIPS*.sock
rm -rf "/tmp/"LogMeIn*
rm -rf "/tmp/"lmiprinter.sock
rm -rf "/tmp/LogMeIn/"*
killall -KILL LogMeInIgnition
rm -rf "/Applications/LogMeInIgnition.app"
# This should be the last one
defaults delete com.LogMeIn.Toolkit # Delete LMI CP defaults
rm -rf "/Applications/Toolkit.app"; rm -rf "/tmp/LogMeIn/"com.logmein.instanceguard.Toolkit.*
killall -KILL Toolkit
rm -rf "/Applications/Toolkit.app"; rm -rf "/tmp/LogMeIn"
# Nothing will run after this point probably because of killing self together with Toolkit above!!!
# Delete LMI CP defaults,
defaults delete com.LogMeIn.Toolkit
}
echo
echo
echo "uninstaller: started at $(date)"
echo "current uid=${UID}, gid=$( id | awk -F= '/gid=/ { print $3 }' | awk -F\( '{ print $1 }' ), euid=${EUID}, egig=$(id -g), user=${USER}"
echo "id=$(id)"
Run
echo "uninstaller: finished at $(date)"
echo
function Run()
{
echo "Stopping running daemon and agents if any..."
# Try the bruteforce first
launchctl stop /Library/LaunchDaemons/com.logmein.logmeinserver.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.logmeinserver.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.logmeinblanker.plist
launchctl unload -w /Library/LaunchDaemons/com.logmein.raupdate.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeingui.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeinguiagent.plist
launchctl unload -w /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist
# Try the normal way just to be sure
"/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/logmeinserverctl" stop
sleep 2
"/Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/logmeinserverctl" disable
sleep 2
killall -KILL LMILaunchAgentFixer
echo "Removing daemon and agents if any..."
rm -rf /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeingui.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeinguiagent.plist
rm -rf /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist
rm -rf /Library/LaunchDaemons/com.logmein.logmeinserver.plist
rm -rf /Library/LaunchDaemons/com.logmein.logmeinblanker.plist
rm -rf /Library/LaunchDaemons/com.logmein.raupdate.plist
#rm -rf "/Library/Application Support/LogMeIn/" # do this as the very last step possible
unlink /Library/Logs/LogMeIn
rm -rf /Library/Logs/LogMeIn/
rm -rf /Library/Receipts/LogMeIn\ Server\ Installer.pkg/
rm -rf /Library/Receipts/LogMeIn\ Installer.pkg/
rm -rf /Library/Printers/LogMeIn
rm -rf /usr/libexec/cups/backend/LogMeInBackend
rm -rf /usr/libexec/cups/filter/LogMeInFilter
rm -rf /usr/libexec/cups/filter/commandtoLogMeIn
#10.4
rm -rf "/Library/Receipts/LogMeIn Installer.pkg"
rm -rf "/Library/Receipts/logmein.pkg"
#10.5+
rm -rf "/private/var/db/receipts/com.logmein.logmeinserverinstaller.bom"
rm -rf "/private/var/db/receipts/com.logmein.logmeinserverinstaller.plist"
dscl . -delete /users/LogMeInRemoteUser
# remove LMI components from launchdb
source "/Library/Application Support/LogMeIn/cleanlaunchdb.sh" #2>&1 | tee -a "${LOGFILE}"
# remove our authorization db entry
security authorizationdb remove com.logmein.logmein.login
rm -rf "/Library/Application Support/LogMeIn/"
echo "Stopping sound driver"
# LMIMAC-1540 - The RemoteSoundDriver is renamed to LogMeInSoundDriver, so the old named have to remove
#Remove the RemoteSoundDriver (either 32 or 64 bit version)
if [ -d /System/Library/Extensions/RemoteSoundDriver32.kext ] ; then
echo "Unload and remove RemoteSoundDriver32"
kextunload /System/Library/Extensions/RemoteSoundDriver32.kext
kextunload /System/Library/Extensions/RemoteSoundDriver32.kext
rm -rf /System/Library/Extensions/RemoteSoundDriver32.kext
fi
if [ -d /System/Library/Extensions/RemoteSoundDriver64.kext ] ; then
echo "Unload and remove RemoteSoundDriver64"
kextunload /System/Library/Extensions/RemoteSoundDriver64.kext
kextunload /System/Library/Extensions/RemoteSoundDriver64.kext
rm -rf /System/Library/Extensions/RemoteSoundDriver64.kext
fi
#Remove the LogMeInSoundDriver (either 32 or 64 bit version)
if [ -d /System/Library/Extensions/LogMeInSoundDriver32.kext ] ; then
echo "Unload and remove LogMeInSoundDriver32"
kextunload /System/Library/Extensions/LogMeInSoundDriver32.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver32.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver32.kext
fi
if [ -d /System/Library/Extensions/LogMeInSoundDriver64.kext ] ; then
echo "Unload and remove LogMeInSoundDriver64"
kextunload /System/Library/Extensions/LogMeInSoundDriver64.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver64.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver64.kext
fi
if [ -d /System/Library/Extensions/LogMeInSoundDriver.kext ] ; then
echo "Unload and remove LogMeInSoundDriver"
kextunload /System/Library/Extensions/LogMeInSoundDriver.kext
kextunload /System/Library/Extensions/LogMeInSoundDriver.kext
rm -rf /System/Library/Extensions/LogMeInSoundDriver.kext
fi
# remove temp garbages
echo "Removing garbages"
rm -rf "/var/tmp/"com.logmein.*
# cleanup old named install/update/uninstall logs, but keep the live versions for aid problem detection
rm -rf "/var/tmp/"lmiinstall.*
rm -rf "/var/tmp/"lmiupdate.*
#rm -rf "/var/tmp/"lmiinstall*
#rm -rf "/var/tmp/"lmiupdate*
#rm -rf "/var/tmp/"lmiuninstall*
rm -rf "/tmp/"com.logmein.*
rm -rf "/tmp/"LMIPS*.sock
rm -rf "/tmp/"LogMeIn*
rm -rf "/tmp/"lmiprinter.sock
rm -rf "/tmp/LogMeIn/"*
killall -KILL LogMeInIgnition
rm -rf "/Applications/LogMeInIgnition.app"
# This should be the last one
defaults delete com.LogMeIn.Toolkit # Delete LMI CP defaults
rm -rf "/Applications/Toolkit.app"; rm -rf "/tmp/LogMeIn/"com.logmein.instanceguard.Toolkit.*
killall -KILL Toolkit
rm -rf "/Applications/Toolkit.app"; rm -rf "/tmp/LogMeIn"
# Nothing will run after this point probably because of killing self together with Toolkit above!!!
# Delete LMI CP defaults,
defaults delete com.LogMeIn.Toolkit
}
echo
echo
echo "uninstaller: started at $(date)"
echo "current uid=${UID}, gid=$( id | awk -F= '/gid=/ { print $3 }' | awk -F\( '{ print $1 }' ), euid=${EUID}, egig=$(id -g), user=${USER}"
echo "id=$(id)"
Run
echo "uninstaller: finished at $(date)"
echo
This option finally worked for me
1.Force Quit Safari (not sure if that really mattered but I did it)
2. Open Finder and navigate to my Mac
3. Hit Ctrl + F
4. Select the filter (It defaults to "Kind" for me) and select "Other.."
5. Click the option for System Files and then change to "Are Included"
6. Move to trash everything with the LogMeIn name.
7. Then it wouldnt let me empty because it said the stdlog file was still in use so I had to restart
8. Empty trash! Gone!
1.Force Quit Safari (not sure if that really mattered but I did it)
2. Open Finder and navigate to my Mac
3. Hit Ctrl + F
4. Select the filter (It defaults to "Kind" for me) and select "Other.."
5. Click the option for System Files and then change to "Are Included"
6. Move to trash everything with the LogMeIn name.
7. Then it wouldnt let me empty because it said the stdlog file was still in use so I had to restart
8. Empty trash! Gone!
Removing Logmein from my Mac
I know there are a lot of reply's to this, but I found a very easy way to remove this software. What I do when it won't uninstall is I download and re-install the latest version, sign into my account then initiate the uninstall feature in the About section of the control panel. This has worked every time. I even verified the method by following the guide from post #26 and found no remnants of the software.
I know there are a lot of reply's to this, but I found a very easy way to remove this software. What I do when it won't uninstall is I download and re-install the latest version, sign into my account then initiate the uninstall feature in the About section of the control panel. This has worked every time. I even verified the method by following the guide from post #26 and found no remnants of the software.