M1 Mac mini keep crashing and then restart.

[sunny5]

This may have been mentioned already, but...
Download "EtreCheck" and run it. See what it reports.

What "login items" do you have?
Check your "users and groups" preference pane.

I'm wondering if the "Huion Tablet app" could have something to do with it?

I already used that and I couldn't find anything strange except for Huion Tablet app. The problem is it still crashes without that app.

 

[Fravin]

This may have been mentioned already, but...
Download "EtreCheck" and run it. See what it reports.

What "login items" do you have?
Check your "users and groups" preference pane.

I'm wondering if the "Huion Tablet app" could have something to do with it?

Hello @Fishrrman

EtreCheck won't be needed here. The log posted by OP is clear stating a hardware failure in video signal:

SID 0 PTE invalid exception on read with DVA 0x1eec000 (TTBR 0 SEG 0 PTE 0x7bb)

You can search it on the forum, people from all over the forum are experiencing similar situation when using the wrong dongle or cable. All disappear when you replace it, the reports says.

OP should replace his cable.

 

[hallnor]

I have two old "23 Cinema Displays for photo and graphic work. So it possibly will not work? My plan was, main display from HDMI to DVI and second from usb-c/thunderbolt to DVI. Another important question is when let's say I'll be looking for those usb-c hubs that look like the mini and goes under or over it, and has an HDM port and another usb-c port will it work? Or getting a thunderbolt/usb-c hub that gives 3,4 additional Tb ports and you plug thos to the monitors ignoring the mini's HDMi?

 

[Fravin]

I have two old "23 Cinema Displays for photo and graphic work. So it possibly will not work? My plan was, main display from HDMI to DVI and second from usb-c/thunderbolt to DVI. Another important question is when let's say I'll be looking for those usb-c hubs that look like the mini and goes under or over it, and has an HDM port and another usb-c port will it work? Or getting a thunderbolt/usb-c hub that gives 3,4 additional Tb ports and you plug thos to the monitors ignoring the mini's HDMi?

It's a design choice made by Apple. M1 was engineered to output only two displays. Unfortunately, HDMI on Mac Mini is something lost. You can not bypass it.

BUT you can try a dock that has DisplayLink compatibilities...

DisplayLink is an USB driven video output that is working great with M1 fellas running MBPs. They are reporting great performance with no lags, right here in the MR Forum. You should give it a try: look here

 

[hallnor]

Looks promising. Can run two monitors at the same time from it? From the mini usb A port. To good to be true.

 

[Fravin]

Looks promising. Can run two monitors at the same time from it? From the mini usb A port. To good to be true.

Yes, it is a well known solution, Display Link has been around for years.

Someone had the idea to try it in M1 MBP and the news spread. A lot of users are reporting good results.

 

[hallnor]

I live in europe. I watched it in the bigest - german amazon. Sold out 😂
Has a Thunderbolt 3 version too, with different ports (1DP port) not sure will it work. Never mind, sold out too. 😂

 

[sunny5]

Update 2:

I hand over my M1 Mac mini today for hardware inspection and replacement. It seems the logic board with 8GB of RAM costs $369.

 

[Fravin]

Update 2:

I hand over my M1 Mac mini today for hardware inspection and replacement. It seems the logic board with 8GB of RAM costs $369.

And ir won't solve your issue.

A simple U$18 Cable will do.

 

[sunny5]

And ir won't solve your issue.

A simple U$18 Cable will do.

And that's your opinion, not a fact. It's not even proven yet and if you can't prove it, it's pointless. Then how come I had no issues when I have no 3rd party apps for more than a week? It doesn't explain anything at all.

 

[thunng8]

Update 2:

I hand over my M1 Mac mini today for hardware inspection and replacement. It seems the logic board with 8GB of RAM costs $369.

Why would it cost $369? If there is a fault it is under warranty

 

[sunny5]

Why would it cost $369? If there is a fault it is under warranty

I have a warranty so dont worry about it.

 

[SteveBUK2]

Maybe not the same issue, but have had a lot of pink screen reboots. Apple swopped the Mini and been rock solid since. I'm using TB display not HDMI though.

 

[sunny5]

Update 3:

They replace the logic board with 8GB, not 16GB... I still have a new Mac mini so they gonna replace it to a new logic board with 16GB on next week. So far, I'm testing it without any 3rd party apps.

 

[sunny5]

Update 4:

I got both USB-C to DP and HDMI to HDMI for BenQ SW2700PT to test it. So far, without 3rd party apps, Im not having a crash issue at all. Im using USB-C to DP but we'll see how it goes with 3rd party apps.

 

[hallnor]

Update 4:

I got both USB-C to DP and HDMI to HDMI for BenQ SW2700PT to test it. So far, without 3rd party apps, Im not having a crash issue at all. Im using USB-C to DP but we'll see how it goes with 3rd party apps.

Can the display view the 10bit color from HDMI port? I'm plan to buy a sw240 or the PD3200Q can't

decide which one will be good for my work with lightroom. The PD is big enough for just one monitor. And has KVM switch for my two computer and 100% srgb. At the moment i have two Cinema Displa "23.

 

[sunny5]

Can the display view the 10bit color from HDMI port? I'm plan to buy a sw240 or the PD3200Q can't

decide which one will be good for my work with lightroom. The PD is big enough for just one monitor. And has KVM switch for my two computer and 100% srgb. At the moment i have two Cinema Displa "23.

It seems yes. I tested with 16 bit and 8 bit images from Eizo.

 

[alexjholland]

Maybe your issues are related to the display's connection.

If you are using HDMI, I would suggest to forget it and use an USB-C -> DP cable.

I had no issues since changing to USB-C out.

Nope, I've got this EXACT issue on my M1 MacBook Pro with a USB-C > Displayport to a 4K monitor.

When my Macbook wakes from sleep it sometimes 'forgets' that there's a monitor connected.

I unplug/replug and it instantly freezes, then a pink screen and a restart.

I've also got serious mouse issues - my Logitech Master 3 constantly disconnects.

I did a standard reinstall and these issues stopped for a few days, then came back.

I REFUSE to do a clean install.

I paid $2.5K for a Macbook because I'm snowed-under with work and it's insulting to tell me to spend half a day playing 'junior doctor' with a brand-new computer.

Is this likely a hardware-level failure?

 

[alexjholland]

Maybe not the same issue, but have had a lot of pink screen reboots. Apple swopped the Mini and been rock solid since. I'm using TB display not HDMI though.

Nice - did you reload from Time Machine?

I'm at my wit's end with pink screens and Bluetooth disconnections.

It'd be reassuring to hear confirmation from more people than a machine swap fixed it.

 

[mi7chy]

Try to compare if there's hardware revision difference between working and non-working. Can't imagine Apple not fixing this although it'll likely be a silent fix so they don't have to replace a bunch of devices.

 

[alexjholland]

Try to compare if there's hardware revision difference between working and non-working. Can't imagine Apple not fixing this although it'll likely be a silent fix so they don't have to replace a bunch of devices.

Happy to share any information about my machine that can assist with this.

I pre-ordered with 2TB + 16GM RAM - it must have been a fairly early M1.

 

[Fravin]

Nope, I've got this EXACT issue on my M1 MacBook Pro with a USB-C > Displayport to a 4K monitor.

When my Macbook wakes from sleep it sometimes 'forgets' that there's a monitor connected.

How this issue is related with OP's one?

OP issue is due HDMI's port in MacMini. He is using a wrong cable. And since it changed to a good cable he is fine. This is a well known issue.

Your's is related with disconnecting after waking, which is a a well known and documented issue. You will solve this issue preventing your MacBook Pro from sleeping using the Energy Saver panel. Apple is being plagged with display disconnection after waking since Catalina. The only fix known is to prevent your computer from sleeping.

BTW, your issue is software related. OP's is hardware related.



Regarding bad bluetooth connectivity, try to reset Bluetooth module. Head to Apple Help Website for instructions.

 

[sunny5]

How this issue is related with OP's one?

OP issue is due HDMI's port in MacMini. He is using a wrong cable. And since it changed to a good cable he is fine. This is a well known issue.

Your's is related with disconnecting after waking, which is a a well known and documented issue. You will solve this issue preventing your MacBook Pro from sleeping using the Energy Saver panel. Apple is being plagged with display disconnection after waking since Catalina. The only fix known is to prevent your computer from sleeping.

BTW, your issue is software related. OP's is hardware related.



Regarding bad bluetooth connectivity, try to reset Bluetooth module. Head to Apple Help Website for instructions.

Dude, I tested with USB-C to DP and yet it still crashes on a new logic board which they replaced it. I bought a new one during the Amazon Prime day. You said it's a hardware issue and yet after I download several software, it starts crashing. How will you going to explain this?

 

[Fravin]

I don't know if I understood it correctly.

Are you having pink screen crashes with USB-C to DP?

What did you bought in Prime Day?

Another cable or another Mac Mini?

 

[sunny5]

I don't know if I understood it correctly.

Are you having pink screen crashes with USB-C to DP?

What did you bought in Prime Day?

Another cable or another Mac Mini?

1. Yes, even with USB-C to DP.
2. https://www.amazon.com/dp/B07RY75V7Q?psc=1&ref=ppx_yo2_dt_b_product_details
3. I sent my M1 Mac mini to replace the logic board but they replaced with a wrong one cause I suppose to have 16GB, not 8GB, while they are ordering a new one, I tried a 8GB to test it. Yesterday, I sent M1 Mac mini to get a replacement.