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I'm not buying it.

That would be sufficient to recall an entire model year of cars, if they were killing people, which this is the digital equivalent of.
This is in no way comparable to cars killing people. Not even close.
It's not that I have no info. Nobody has any info, because Apple refuses to acknowledge the problem. Oh, yeah, they whisper to CNet that they are aware of it and working on it. But they don't tell anyone what the problem is, what causes it, if there is any recovery, nothing. If you want to raise the issue of lack of information, go bark at Apple.
Funny here you are looking for technical info but down below you claim the users aren't techs. You can't have it both ways.
This is Macintosh. Users aren't techs. It Just Works. It is just as likely a user will trigger the bug before they ever get notified of updates, as not.

In which case the user should have backups.

I'm not trying to imply that Apple is perfect here. What I'm saying is that once this patch update is out any screwups are the owners fault. If one doesn't keep your system current with the latest software patches you can't really blame Apple.


Dave
 
Mail
Select Preferences
Select Rules
Select Create Rules
Select Conditions
Create 25 conditions plus
Conditions Window will extend off the bottom of the screen... taking button Cancel and OK off screen.
Click Condition Window resize and Rules Window, one level below, will resize.

Safari
Go to this site.... http://radar.weather.gov/Conus/full_loop.php
Loading will take 12 seconds plus to complete
Animation will take nearly 2 minutes to happen
User input will be delayed about a second from real time
CPU usage will spike to 50% plus
MBP fans will hit 6,000 rpm

Both problems have existed for a couple of years.

Jim

You've been posting your obsession all over the internet of late. Neither scenario manifests itself on my system. Why is it that you assume your problem is everybody's problem or even a problem at all other than some corruption in your installation? In the case of the Safari scenario my CPU never spiked but stayed around 3.1% for Safari and 11% for the kernel, which is about normal. My fans never even revved at all. You are quite wrong. No bugs here to fix at all.
 
Safari
Go to this site.... http://radar.weather.gov/Conus/full_loop.php
Loading will take 12 seconds plus to complete
Animation will take nearly 2 minutes to happen
User input will be delayed about a second from real time
CPU usage will spike to 50% plus
MBP fans will hit 6,000 rpm

Both problems have existed for a couple of years.

Jim

You know what's crazy? I'm on a PPC mac mini G4 1.5GHz, 1GB RAM, and on Tiger 10.4.11 and I have no problem at all with that site - loads in about 5 seconds, the map shows all the movements and no issues at all. Don't tell me that if I upgrade both my hardware to some powerful top of the line latest quad iMac and Snow Leopard, I'll degrade my experience??? That's the kind of fear that's kept me on PPC and away from Intel for all these years, and away from Leopard. I thought with SL and the newest Intels, the danger was over and I was getting ready to pounce on the 27" iMac Ci7 with 8GB RAM... AM I WRONG??? DO I HAVE TO GO BACK AND HIDE IN MY CAVE CLUTCHING MY MINI TO MY CHEST AND WHIMPERING?? Someone please tell me when it's safe to come outside??!!
 
I'm hoping they fix the firewire issues. All of my firewire devices are essentially unusable right now, especially 800 devices. I've found that the problem has had a following since before 10.6.1. Has anyone else here had this problem and/or seen any signs that it will be addressed in 10.6.2?
 
I'm hoping they fix the firewire issues. All of my firewire devices are essentially unusable right now, especially 800 devices. I've found that the problem has had a following since before 10.6.1. Has anyone else here had this problem and/or seen any signs that it will be addressed in 10.6.2?

I use a f/w 800 G-Tech HDD as my Time Machine backup. No problems with it. I'm on a 24", late 2007 Al iMac, 2.4GHz, SL10.6.1.
 
Missing the point.

Data loss is not a serious enough issue, even if it affects a small # of people?
Data loss CAN BE a serious issue but it is not the same thing as cars killing people.

Further once Apple gas the patched OS available it is then up to users to install it. If they don't then o'well they learned something. The same thing goes for existing install disks, no matter how old it is up to the user to make sure the required updates are installed along with the original OS. It is the only way to clear out all known vulnerabilities.

Simple question; would you install Windows XP and use it extensively withou applying all service packs and updates outstanding?
Being "good tech" has no choice in the matter, since the bug is in the 10.6.0 retail installer DVD. If 10.6.2 is indeed a fix, then it's only relevant if you can obtain an DVD with 10.6.2.
A tech or user for that matter has a responsibility to update a system immediately after installing the base system. You can't dismiss this responsibility due to one bug, especially when a patch fixes multiple bugs.
What they may be able to do is issue a patch for Leopard that would help address the issue, then you can just run the patch before installing 10.6.0 SL update from your retail DVD.

Why not do the expected thing which is to supply an update that fixes the problem and to expect users to update it.

Maybe it is me but I have a big problem with computer owners that don't keep their systems updated. I especially have issues with iPod Touch users that won't spend five bucks for a major system update that fixes known security and reliabilty issues.

The way I see it is that you can't rationally blame Apple for problems you may have if there is an update on their servers to fix it. Apple has one of the simplest update programs going, there should be an expectation that users will update their machine.

Some have even suggested forced updates from the manufacture. I disagree with this because it creates other issues. It still comes down to putting blame where it belongs.

Dave.
 
I use a f/w 800 G-Tech HDD as my Time Machine backup. No problems with it. I'm on a 24", late 2007 Al iMac, 2.4GHz, SL10.6.1.

Hmmm. Yeah that responses to this issue have been really mixed. But there is a definite group of people experiencing it. I guess we can't seem to put our fingers on what it is exactly. Not a single device mounts for me via firewire, including my FW800 WD My Book Studio, and none of the solutions I've scrounged up so far have worked. USB is fine though.

Here's a link to a thread on the apple support forums that has been dedicated to this issue:
http://discussions.apple.com/thread.jspa?threadID=2136580&start=0&tstart=0
 
What FireWire issues?

I'm hoping they fix the firewire issues. All of my firewire devices are essentially unusable right now, especially 800 devices. I've found that the problem has had a following since before 10.6.1. Has anyone else here had this problem and/or seen any signs that it will be addressed in 10.6.2?

My FireWire drive works fine. What are you talking about here? I'm surprised at the number of people blaming SL for all their problems, is this issue documented somewhere?


Dave
 
Hmmm. Yeah that responses to this issue have been really mixed. But there is a definite group of people experiencing it. I guess we can't seem to put our fingers on what it is exactly. Not a single device mounts for me via firewire, including my FW800 WD My Book Studio, and none of the solutions I've scrounged up so far have worked. USB is fine though.

Here's a link to a thread on the apple support forums that has been dedicated to this issue:
http://discussions.apple.com/thread.jspa?threadID=2136580&start=0&tstart=0

A user here fixed this problem (for his WD MyBook drives) by going through a FW hub. Try that?
 
Mail
Select Preferences
Select Rules
Select Create Rules
Select Conditions
Create 25 conditions plus
Conditions Window will extend off the bottom of the screen... taking button Cancel and OK off screen.
Click Condition Window resize and Rules Window, one level below, will resize.

Safari
Go to this site.... http://radar.weather.gov/Conus/full_loop.php
Loading will take 12 seconds plus to complete
Animation will take nearly 2 minutes to happen
User input will be delayed about a second from real time
CPU usage will spike to 50% plus
MBP fans will hit 6,000 rpm

Both problems have existed for a couple of years.

Jim

That site loads right away with animations for me.
 
My FireWire drive works fine. What are you talking about here? I'm surprised at the number of people blaming SL for all their problems, is this issue documented somewhere?


Dave

According to those with issue in the link that I posted, it has been been sent to apple several times, but with inconsistent reproducibility as one might assume. The fact is that my drives work pristinely on Leopard, so I am lead to believe that Snow Leopard is the cause. Of course, the issue may be in the hands of WD and certain compatibility issues, but not just their drives are part of the group experiencing problems. In any case, none of the fixes they have come up with at the apple forum have helped me, unfortunately. It's always good to see the response from other people though, because this may still be something wrong on my end, though I feel I've exhausted every avenue short of getting my mac checked.
 
Further once Apple gas the patched OS available it is then up to users to install it.

I think that the point of one of the earlier comments is that you are exposed to the bug until you apply the patch.

Until Apple releases new DVDs/ISOs with the fix already included, people will rightly assume that there's a risk in upgrading.
 
Good deal. They are going to add a nice service release for a service pack. It's just the beginning.
 
I only hope they bring back the old Expose with this update. If not, then I'm downgrading; I can't stand weird window arrangements/resizing much longer. :mad:
 
I agree.. Any buyer should try to get the refreshed DVDs at retail and the 10.6.0 discs should be recalled.

However, the bug is unlikely (can't say 0%!) to hit you if you just upgrade, login to your normal account, and then do Software Updates. Since Apple hasn't released ANY info on the bug, no one can say, so being extra cautious is certainly not foolish.

Something I've always wished we could do is make slipstreamed disks.
not that I'm a Windows fan, but I do like that I can make updated install disks.
 
The way I see it is that you can't rationally blame Apple for problems you may have if there is an update on their servers to fix it. Apple has one of the simplest update programs going, there should be an expectation that users will update their machine.


You seem to be missing the entire point on this particular case. The thing is, you CANNOT apply the 10.6.2 patch without having to install the Snow Leopard 10.6.0 first, since 10.6.0 is on the retail DVD.

The issue with the data loss is when a user upgrades from 10.5 LEOPARD to 10.6 SNOW LEOPARD, the data loss may occur. If you've only got a 10.6.0 Install DVD, you have no choice BUT to use that version, as there is no physical way to put the 10.6.2 patch on before.

I am all for keeping a system updated, and I have all my home & work systems patched and updated at all times. This is a case where being proactive with updates does not apply.
 
Something I've always wished we could do is make slipstreamed disks.
not that I'm a Windows fan, but I do like that I can make updated install disks.

Indeed, its a great feature of Windows going back like 10 years or longer (NT had it first I think Win2k for sure).

It would be great if Apple made a tool where it would let you combine your retail (or even machine supplied) DVD, a downloaded combo update, and create a DMG that you could burn onto a Dual Layer DVD.
 
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