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ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
I was watching a YouTube video when all of a sudden the computer shut down. Then I turned it back on and everything seemed normal, but suddenly the image disappeared: a black screen. Since then I can't get an image. I thought it was the graphics card, so I got another identical one, but that didn't help.
I ran the tests.

OVTMP CPU A -> ok
OVTMP CPU B -> ok
No RAM diode problem...

When I press the diagnostic button, the 5V diode lights up when the computer is switched off. When I press it again and start the computer, the following LEDs light up:

PSU
5v
EFI DONE
GPU OK

But the SYS.PG LED doesn't!

Do you have any idea what's wrong? Could it be the power supply?

I plug my iPhone in usb and it’s not charging , keyboard no light. I heard the hdd start and all the fans are ok.

Sincerely

Mac Pro 5.1 - 2* 2,66ghz - gtx 680 2gb mac Edition and asus flashed gtx 680 (I bought from eBay this week)
 

ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
I've had similar symptoms that seemed to be caused by my 30" cinema display's power brick going bad. Usb problems stopped when I disconnected the display as a hub. I've also suspected my backplane. If you haven't yet - maybe try these tests: https://www.ifixit.com/Answers/View/559862/Mac+Pro+Won't+turn+on

My AOC display is working, I test it with my PS4.

The Mac Pro boot , no problem but the keyboard has no life, iPhone don’t charge.

@zombie : There’s no funny smell and I don’t see anything suspect.

I don’t understand why in the service manual they don’t speak about SYS PG led ?
What is it? (System Power General??)
It will be cool to have the list of all leds diagnostic.

I’m lost. It can be the power supply if usb doesn’t work?

Thank you for your support.
 
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ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
Update : I bought a new PSU and … nothing has changed ! Do you think it’s the motherboard ? The SYS POWER GOOD is off always with the new PSU so what it can be ?

Sum up : new graphic card, new PSU, new battery.
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
Update : I bought a new PSU and … nothing has changed ! Do you think it’s the motherboard ? The SYS POWER GOOD is off always with the new PSU so what it can be ?

Sum up : new graphic card, new PSU, new battery.

Now I'd test the CPU tray with another working Mac Pro to eliminate any possible problems. After that, I'd test a backplane.

Also, remove/disconnect any SATA devices, including the DVD. Defective SATA devices can make the Mac Pro to not work, several people lost days to finally find a defective SSD/HDD that when removed the Mac Pro worked fine.
 
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ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
thanks for your support , I will buy a cheap 5.1 to test further. Do you think it can be the dust on the motherboard?
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
thanks for your support , I will buy a cheap 5.1 to test further. Do you think it can be the dust on the motherboard?

I've had CPU trays that stopped working because the dust and the oily residue from the thermal pads degradation become conductive, other people like @Valdaquendë also had the same issue and a through clean-up got the CPU tray working again.

Backplanes doesn't have thermal pads, so, it's more difficult to have issues with just dust, but I don't doubt it that dust + humidity can make havoc.

Anyway, you should at least clean it with compressed air and apply contact cleaner spray everywhere there is a connector/slot/etc.
 
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BlueMacawBird

macrumors regular
Jun 28, 2019
106
23
Washington, D.C. USA
You say the USB connections in the machine do not work; did you test all of them? Do you have an accessory USB card in the machine, and if you do does it work?

Have you gone through the process of removing everything from the machine to see if it will run with a minimum configuration, then adding things back one at a time?

And finally, is the machine a native 5,1 or a flashed 4,1? If you start swapping parts that may matter.

A couple of days ago I looked at what CMP 5,1 machines were selling for on eBay. Prices are very down for baseline systems, and even DP systems can be had for rather low prices if you shop carefully. There comes a point where you have done what you can to figure out why your machine is sick and you throw in the towel and get another one.
 
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ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
I use usb keyboard : no lights, my iPhone : don’t charge.
I run the macpro with minimum but I don’t remove the dual cpu.
It’s a native 5.1. The SYS power good is off . In the 2008 manual , they say : ‘ All power rails are functioning’ if the led is on so it can only be the backplane ?
 

BlueMacawBird

macrumors regular
Jun 28, 2019
106
23
Washington, D.C. USA
I use usb keyboard : no lights, my iPhone : don’t charge.
I run the macpro with minimum but I don’t remove the dual cpu.
It’s a native 5.1. The SYS power good is off . In the 2008 manual , they say : ‘ All power rails are functioning’ if the led is on so it can only be the backplane ?
You reference a 2008 manual; the manual for a 5,1 (2010) is dated 2010/12/06. I expect the 2008 manual is for a MP 3,1 machine which is totally different from a 5,1

Search for the proper manual here on MacRumors:

pdf-apple-mac-pro-mid-2010-mid-2012-technician-guide-service-manual.2188557

Scroll through the responses and you will find the document, at least a link to download it.
 
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ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
I use the 2008 manual only for the led diagnostic ; in the 2009/2010 they forgot the SYS PG led .
 

ZAK1813

macrumors newbie
Original poster
Jun 10, 2020
12
2
SOLVED : i clean the CPU BOARD with ISA, re-pasted everything and same behavior. I bought a 2012 single CPU tray (3,33Ghz 6 cores +24 Go) for 80€ and .... it"s works !! 3 and half months of nightmare. i bought all the parts of the MAC PRO (because nobody want to ship me a used mac pro by mail). Finally it was the tray.

I resume :

If you have :
  • no video
  • no chime
  • all fans running normally
  • light in the front working
  • no SYS PG led illuminate (press the diag button when the MP is running)
  • NO USB working (keyboard caps lock)
You have a big problem with your CPU tray.

Why ? because the northbridge is the big boss of the USB/Firewire of the MacPro.

the only hope is that your CPU board is dirty; if after the cleaning of the board, it desn't work , your CPU tray is dead. (northbridge toasted or other things).

explanation of SYS PG : if SYS PG is off, the "motherboard" is malfunctioning.

What is the "motherboard" ? it's the Logic board AND the CPU board. The SYS PG doesn't see the difference between logic board and cpu board.

the lesson was hard, very hard.

i miss my dual CPU tray but it's very expensive on Ebay (300-400€).

Big thanks to @tsialex for his times and everybody.

PS : i'm not an engineer , so correct me if i'm wrong
PS2: how can i mark my thread solved?
 
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