I went in early this morning to the Apple Store in Glasgow to buy the new MacBook. Opens at 9am and i was there at 9.50am. Walked up to one of the employees:
Me - "Hi, I would like to buy the new MacBook please."
Rep - "Um, have you booked a personal shopping session?"
Me - "No I just thought I would buy one seeing as I'm like the only guy here."
Rep - "Well we aren't selling them to just anyone, unless you have an appointment I can't sell you one."
Me - "Hang on, so you have them in stock?"
Rep - "Yeah, about 40 units."
Me - "So why can't I buy one, I've got cash on me now?"
Rep - "Cos we can't sell them to anyone like I said, I can book you an appointment for early next week"
Me - "Nah mate, just forget it. If you don't want my money I'll just go and buy a PC"
I've waited since June for a MacBook and to be treated like a piece of dirt by those guys is unforgivable. Thank you Apple for the iPhone but I won't be buying any more products from you if your gonna treat people like this!!
I posted this on another thread, but had to post it again cos I'm so mad and people should know before being confronted with rude staff.
Then you go up to the next employee and say "You want to make a sale in less than a minute?"
If that doesn't work, you go up to manager.
I walk into the Apple store and am done with all sales within 10 minutes. The longest was activating our iphones, and that was because the Verizon jagos didn't want to give up my account info.