I'm glad there are treatments for cancer. But I personally never had cancer issues.
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MacBook Owners' Butterfly Keyboard Lawsuit Against Apple Gets Class Action Certification
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I'm glad there are treatments for cancer. But I personally never had cancer issues.
Justified lawsuit. The mechanism was utter trash.
Oh goody. A $10 coupon for me and a new house in the Hamptons for the lawyers. (On both sides)
I think you're still asleep or hibernating. That's been done.
So, I guess they can't replace a butterfly keyboard with a newer scissor keyboard? visually from the outside, they look the same, so I will guess that there is an internal space difference....or other design issues.
Exited to get my $8.67 check in 4 years.
Why is lawsuit justified just because Apple made a crappy product? LOLOLOL.
Why? If the design fails 5% instead of a normal .1% then 95% of the repairs will be successful. Some unlucky people will have repeat failures. And I bet the butterfly keyboard failure rate was less than 5%.
I cannot wait to collect my 5$ and watch some lawyers collect 300 million. Oh yeah! Justice done.
Totally worth everyone's time. Especially for the lawfirm that gets 40% of the overall award.
I wish this applied to me. Two machines and 9 keyboard replacements so far. The butterfly mechanism is terrible.
The moment 16" Apple Silicon machines are made available for pre-order, I am going to be retiring the machine I am typing on now.
The moment 16" Apple Silicon machines are made available for pre-order, I am going to be retiring the machine I am typing on now.
My girlfriend never had issues and she complaints about everything. You guys are just typing wrong.
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If a recall program is issued, then it means they recognised the issue as being a flaw and it’s a matter of time until the flaw makes it fail, not whether it will make it fail or not. First thing they should do was to do reengineer the part and proceed to replace it on the affected devices.
For instance, back in the day of the faulty Nvidia 8000 series fiasco, I remember reading ASUS replaced faulty boards with boards with a different GPU to avoid similar problems down the road.
On the car industry, when a problem is found, manufacturers issue a recall program and replace it in every card sold with the possible problem. They won’t wait for the problems to emerge and costumers to complain
I’m sure the airbags problems Toyota had a few years back only affected a small number of units compared to the universe of cars they sold, but they still had to replace them on every single car sold.
Hey everyone, DanTSX fixed it. Turns out those of us who had issues with the keyboard were typing wrong. Turns out, we were trying to type.
It's too bad that this is going to be tedious for the plaintiff with insignificant payoff while any judgment would be nothing for Apple.
I wouldn't be surprised if Apple ends up offering a $400 settlement per defective MacBook with the butterfly keyboard in the form of a voucher towards buying a new M1/M1X based MacBook model with the scissors-switch keyboard. It may sound far-fetched (I'm sure most here agree), but it's a great way to get users to upgrade to the latest Mac technology.
If you're hoping for Apple to fry and have to pay big money out of this then you don't know anything about blanket insurance. Every company has blanket insurance called Errors & Omissions which cover lawsuits. All companies have to be insured against lawsuits, so sorry to burst your bubble but even if the amount Apple is sued for is $10 million they won't be paying one red cent of it because their insurance covers that.
Apple is not going to give everyone who bought a MacBook in a 4 year span $400.
You’ll get a $10 apple gift card, if you’re lucky.
The butterfly keyboard started with the 12” fanless MacBook. Who’s idea was that product? And why did Apple choose to expand the keyboard to the entire product line? One person doesn’t make that decision. Phil Schiller had no problem getting up on stage and happily introducing laptops with the BF keyboard. The company tried something and it didn’t work. The problem is it took way to long reverse course. I pin that on Tim Cook.
Some of us just moved on entirely. Bought a $2300 Thinkpad and never looked back.
Mine has kept working BUT is very susceptible to dust, etc... Issues have jumped around from key to key - space bar (was the worst), 3, 5, y, shift, command, a, x, e, enter.
Behavior has been inconsistent, but generally the key won't work. Other times (like the yy key) I'll get double characters, or my left command key (by far the most used key) is permanently depressed on one side and is mushy. I suspect it's mostly due to dust (erm, crumbs - user error), but previous laptop keys have always worked. This started early on, long before the repair program was in place. Maybe a year after ownership?
Pre-covid I used an external keyboard most of the time, so it was a passing concern, but is annoying/concerning as of late since I work from the couch 80% of the time
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In general I'm convinced that if I didn't eat near it, treated it gently, and always used an external keyboard it would remain working for those "rare times (sarcasm)" I wanted to use it as a portable computer. But the design is flawed, and Apple's repair program (and the expiry of) are inexcusable. I never took it in because - well why? It's just going to fail again, and in a few years time work will replace mine with newer laptop. Unfortunately, due to COVID and bad timing of the M1 macs, I'm holding off for gen 2 of the M-series.
I had an older Apple laptop - this time a personal machine - that was repaired due to a thermal design flaw with the GPU. For obvious reasons it was repaired with the same faulty part, which failed a second time just outside of the 90 day replacement part warranty. I get that things aren't made to work forever - but when a part is knowingly repaired with a known flawed part - it just doesn't feel right. And stupidly, I bought another Apple laptop, and will eventually when that one fails because I prefer Mac OS.
Behavior has been inconsistent, but generally the key won't work. Other times (like the yy key) I'll get double characters, or my left command key (by far the most used key) is permanently depressed on one side and is mushy. I suspect it's mostly due to dust (erm, crumbs - user error), but previous laptop keys have always worked. This started early on, long before the repair program was in place. Maybe a year after ownership?
Pre-covid I used an external keyboard most of the time, so it was a passing concern, but is annoying/concerning as of late since I work from the couch 80% of the time
.In general I'm convinced that if I didn't eat near it, treated it gently, and always used an external keyboard it would remain working for those "rare times (sarcasm)" I wanted to use it as a portable computer. But the design is flawed, and Apple's repair program (and the expiry of) are inexcusable. I never took it in because - well why? It's just going to fail again, and in a few years time work will replace mine with newer laptop. Unfortunately, due to COVID and bad timing of the M1 macs, I'm holding off for gen 2 of the M-series.
I had an older Apple laptop - this time a personal machine - that was repaired due to a thermal design flaw with the GPU. For obvious reasons it was repaired with the same faulty part, which failed a second time just outside of the 90 day replacement part warranty. I get that things aren't made to work forever - but when a part is knowingly repaired with a known flawed part - it just doesn't feel right. And stupidly, I bought another Apple laptop, and will eventually when that one fails because I prefer Mac OS.
