Resolved Macbook Pro 2015 with OSX El Capitan 10.11.4 system wide freeze (Read the details)

Discussion in 'OS X El Capitan (10.11)' started by Antonnn, Mar 25, 2016.

?

What type of Macbook are you using?

Poll closed May 18, 2016.
  1. Macbook Pro 13'' Retina Early 2015

    50.7%
  2. Macbook Pro 15'' Retina Mid 2015

    12.1%
  3. Other Macbook Pro

    20.6%
  4. Other Macbook Air

    8.8%
  5. Other Mac

    11.1%
Multiple votes are allowed.
  1. Antonnn, Mar 25, 2016
    Last edited: Jun 7, 2016

    Antonnn macrumors member

    Antonnn

    Joined:
    Mar 25, 2016
    #1
    Hello, for more than a month now, ever since I updated to the final 10.11.4 my macbook completely freezes in Safari and other apps at random times, about once a week.
    It usually happens when I click on a link, switch tabs, go back one page, etc. The cursor freezes, the screen freezes, the keyboard...it becomes absolutely unresponsive, even the trackpad loses it's force touch and you can't feel the feedback vibration, the only thing that is still responsive is the caps lock light.
    I don't have any extensions installed in Safari, and flash is disabled.

    Update: Looks like this is not an isolated case, it's a system framework or an Intel Graphics driver bug, a lot of people report 10.11.4 freezing especially people with rMBP 13'' 2015.

    Please take a moment and report this to http://www.apple.com/feedback/macosx.html and include this thread link so they can see this.

    Update 2:
    Safari Technology Preview Version 1 also freezes, no further tests in the subsequent betas made.
    OS X 10.11.5 beta 1 and beta 2 also freezes.
    I just had a freeze in Chrome, plus in Photoshop (Safari was running in the background), therefore I'm joining everyone else who has "The freeze" in other apps.

    Update 3 (May 14):
    It has come to my attention that the issue was finally published on macrumors front page and since then we added 4 pages to this thread in less than 24 hours. Dozens of people report all sorts of glitches and beachballs and freezes" spanning from El Capitan to the past summer to "since 2012".

    While I understand everyone's struggle with a freezing computer, in the two months of tests and conclusions we are sure this particular issue is affecting only 10.11.4 and mostly the new machines.
    It is very common to say "my computer is freezing" and every person can mean something different so
    if you are trying to find out if you are affected by this particular issue here are a couple checks:

    1. The freeze occurs absolutely random, and when it happens it completely freezes everything, there's no moving cursor*, there's no movement on the screen, there's no beachball, the trackpad on the new rMBP doesn't "click" anymore, if you try to close the lid it never goes to sleep and it never creates a crash report, it never recovers until you restart it manually, please see the video bellow for a demonstration.
    2. The issue is only affecting 10.11.4, if you had it earlier, it's not the issue discussed in this thread.
    3. Using Chrome/Firefox/Opera does not fix the issue, if it does, you weren't affected by this specific issue.
    4. If you have an older macbook you are most likely not affected by this issue(the insanely lag caused by the hard drive cable failure in the macbook pro 2012 comes to mind or the gpu 2011-2013 macbook failure).
    5. Reinstalling the OS doesn't help.
    6. Disabling flash doesn't help, stop blaming it.
    7. Setting the fan to run at maximum is not a smart idea or something you should do to a new macbook, it won't help the freezing issue discussed here, this is not a thermal problem.
    8. Disabling hardware acceleration in Firefox/Chrome or WebGL in Safari doesn't help, this is not a browser only freeze, it happens in other apps too.


    Update 4:
    The issue has been fixed in 10.11.5, install the update now.
    Keep in mind this thread was created and tested mostly on 13'' retina Macbook Pro 2015.
    10.11.5 fixed it for this model.
    https://support.apple.com/en-us/ht206594









    Here is the moment in the log I believe the crash happened, pay attention to the first 3 lines:

    Code:
    Mar 25 18:53:01 Macbook com.apple.WebKit.WebContent[2172]: [18:53:01.241] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototypes/LegibleOutput/FigAgglomerator.c line 92
    Mar 25 18:53:06 Macbook com.apple.WebKit.WebContent[2172]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 5 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
    Mar 25 18:53:08 Macbook watchdogd[284]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
    Mar 25 18:53:10 Macbook Safari[509]: tcp_connection_destination_handle_tls_close_notify 572 closing socket due to TLS CLOSE_NOTIFY alert
    Mar 25 18:53:10 Macbook Safari[509]: tcp_connection_tls_session_error_callback_imp 576 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
    Mar 25 18:53:16 Macbook spindump[2217]: Invalid connection: com.apple.coresymbolicationd
    Mar 25 18:53:16 Macbook com.apple.WebKit.WebContent[2172]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 10 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
    Mar 25 18:53:28 Macbook com.apple.usbmuxd[83]: _SendAttachNotification Device cc:20:e8:13:ef:0c@fe80::ce20:e8ff:fe13:ef0c._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.
    Mar 25 18:53:41 Macbook CommCenter[242]: Telling CSI to go low power.
    Mar 25 18:53:41 Macbook AirPlayUIAgent[570]: 2016-03-25 06:53:41.997718 PM [AirPlayUIAgent] BecomingInactive: NSWorkspaceWillSleepNotification
    Mar 25 18:53:41 Macbook sharingd[297]: 18:53:41.999 : BTLE scanner Powered Off
    Mar 25 18:53:42 --- last message repeated 1 time ---
     
  2. Dahhell macrumors newbie

    Joined:
    Mar 25, 2016
    #2
    I am having the same issue I just got my mac like 5 days ago and updated to the os x el capitan 10.11.4 and every few days my mac freezes and I can't do anything except force shutting it down
     
  3. Antonnn, Mar 25, 2016
    Last edited: Mar 25, 2016

    Antonnn thread starter macrumors member

    Antonnn

    Joined:
    Mar 25, 2016
    #3
    I have only seen this issue reported once on a German forum, it's a couple days old, you can find it here:

    http://www.macuser.de/threads/ab-10-11-4-computer-haengt-sich-oft-auf-friert-ein.744463/

    Apple support has no clue, they told me to uninstall any safari extensions I have and remove all the plugins, I already did that earlier, this has to be related with the kernel or a more serious bug.
    --- Post Merged, Mar 25, 2016 ---
    Do you mind double checking to see if you also have this error in your logs?

    start the console, (hit command and space and type console) and from there go under FILES: system.log and on top there is a search bar, search for "VTDecompressionSessionWaitForAsynchronousFrames"
    And see if you get anything, you have to look there on the same day the freeze happens, not sure where the old logs go, mine gets refreshed every time I restart.
     
  4. tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #4
    same issue here after update 10.11.4. did u fix it?
     
  5. ste1164 macrumors 6502a

    ste1164

    Joined:
    Jan 4, 2009
    #5
    I also have this issue and its quite annoying.
     
  6. tertero, Mar 27, 2016
    Last edited: Mar 28, 2016

    tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #6
    Any idea?
    Code:
    27.03.2016 10:26:08,804 com.apple.WebKit.WebContent[536]: [10:26:08.804] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototypes/LegibleOutput/FigAgglomerator.c line 92
    27.03.2016 10:26:08,805 com.apple.WebKit.WebContent[536]: [10:26:08.805] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
    27.03.2016 10:26:26,742 com.apple.WebKit.WebContent[660]: [10:26:26.742] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototypes/LegibleOutput/FigAgglomerator.c line 92
    27.03.2016 10:26:30,432 WindowServer[165]: _CGXRemoveWindowFromWindowMovementGroup: window 0xf2 is not attached to window 0x131
    27.03.2016 10:26:30,561 com.apple.WebKit.WebContent[660]: [10:26:30.561] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
    27.03.2016 10:26:32,015 WindowServer[165]: _CGXRemoveWindowFromWindowMovementGroup: window 0xf2 is not attached to window 0x131
    27.03.2016 10:26:33,628 WindowServer[165]: _CGXRemoveWindowFromWindowMovementGroup: window 0xf2 is not attached to window 0x131
    27.03.2016 10:26:54,425 watchdogd[342]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
    27.03.2016 10:26:55,431 watchdogd[342]:  [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)
    27.03.2016 10:27:19,501 watchdogd[342]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
    27.03.2016 10:27:20,504 watchdogd[342]:  [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)
    27.03.2016 10:28:00,000 bootlog[0]: BOOT_TIME 1459063680 0
    27.03.2016 10:28:01,000 syslogd[46]: Configuration Notice:
    
     
  7. Antonnn thread starter macrumors member

    Antonnn

    Joined:
    Mar 25, 2016
    #7
    Yeah, it looks like your crash is the same as mine, I can't find "/Library/Caches/com.apple.xbs" so I can't see what's there on line 92.
    From my understanding, this is definitely a Safari bug, it happens randomly, every week or so, right after I press on a link (in Safari), not sure if it can be manifested in other browsers since it's the Webkit that crashes, specifically the FigAgglomeratorSetObjectForKey, I see more and more people reporting this so hopefully someone notices it.
     
  8. iMas70 macrumors 6502a

    Joined:
    Sep 4, 2012
    Location:
    MA
    #8
    I posted this in the Mac Mini section and was directed to take a look over here -

    I've been having a problem with my screen freezing lately. The arrow still moves but I can't do anything else. I believe it only happens when I'm using Safari. Don't recall it happening any other time. It's almost daily sometimes. I have to manually shut the computer down then restart it. Everything works fine until it happens again. I was looking at a site five minutes before this post. Went to scroll up quick then it happened again.
     
  9. MrNomNoms macrumors 65816

    MrNomNoms

    Joined:
    Jan 25, 2011
    Location:
    Wellington, New Zealand
    #9
    It occurred on my MacBook Pro as well - I've been using Chrome to avoid the problem but things like this is leaving a pretty sour taste in my mouth when it comes to the possibility in the future when upgrade time comes around. First iMessage and now this :-( There is also a regression in Safari where, if a adblocker is used, Couchtuner and other websites just simply fail to load - the problem doesn't occur when running Chrome though.
     
  10. zzLZHzz macrumors 6502

    Joined:
    Mar 9, 2012
    #10
    i have a similar issue but it did not happen until a few days after i upgraded to 10.11.4.

    I do not have any extension for safari. I had always leave safari in the background tuning to a radio station. When the whole system froze, the music continue playing. however none of the keyboard key will response except that i can still toggle the caps lock (green light). even the force trackpad does not have the taptic feel when clicked on.
     
  11. tertero, Mar 28, 2016
    Last edited: Mar 28, 2016

    tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #11
    happened again! this is getting serious!
    I found this forum messages from Germany:
    http://www.macuser.de/threads/ab-10-11-4-computer-haengt-sich-oft-auf-friert-ein.744463/
    Code:
    Mar 28 10:38:45 --- last message repeated 3 times ---
    
    Mar 28 10:38:45 MacBook-Pro com.apple.WebKit.WebContent[533]: [10:38:45.361] itemasync_CopyProperty signalled err=-12785 (kFigBaseObjectError_Invalidated) (invalidated) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototypes/Player/FigPlayer_Async.c line 2092
    
    Mar 28 10:38:45 MacBook-Pro com.apple.WebKit.WebContent[533]: [10:38:45.362] itemasync_CopyProperty signalled err=-12785 (kFigBaseObjectError_Invalidated) (invalidated) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototypes/Player/FigPlayer_Async.c line 2092
    
    Mar 28 10:38:45 --- last message repeated 1 time ---
    
    Mar 28 10:38:45 MacBook-Pro com.apple.WebKit.WebContent[533]: [10:38:45.622] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
    
    Mar 28 10:38:50 MacBook-Pro com.apple.WebKit.WebContent[533]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 5 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
    
    Mar 28 10:39:00 MacBook-Pro com.apple.WebKit.WebContent[533]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 10 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
    
    Mar 28 10:39:07 MacBook-Pro watchdogd[337]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
    
    Mar 28 10:39:39 localhost bootlog[0]: BOOT_TIME 1459150779 0
    
     
  12. pituin macrumors member

    pituin

    Joined:
    Apr 11, 2015
    #12
    I'm having the same issue, but I'm not even using Safari, but Firefox. What's going on? It's driving me crazy.
     
  13. Dahhell, Mar 28, 2016
    Last edited by a moderator: Mar 29, 2016

    Dahhell macrumors newbie

    Joined:
    Mar 25, 2016
    #13
    Code:
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) mach-lookup com.apple.lsd.mapdb
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) mach-lookup com.apple.lsd.mapdb
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /private/var/folders/_4/wm5h5ljx2yjgrw5wxjsg07yw0000gn/0/com.apple.LaunchServices-134501.csstore
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents/MacOS/App Store
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents/MacOS/App Store/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents/MacOS/App Store
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/App Store.app/Contents/PlugIns
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents/MacOS/Automator
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents/MacOS/Automator/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Automator.app/Contents/MacOS/Automator
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents/MacOS/Calculator
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents/MacOS/Calculator/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents/MacOS/Calculator
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calculator.app/Contents/PlugIns
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents/MacOS/Calendar
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents/MacOS/Calendar/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents/MacOS/Calendar
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Calendar.app/Contents/PlugIns
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents/MacOS/Chess
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents/MacOS/Chess/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Chess.app/Contents/MacOS/Chess
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents/MacOS/Contacts
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents/MacOS/Contacts/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Contacts.app/Contents/MacOS/Contacts
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents/MacOS/Dashboard
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents/MacOS/Dashboard/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dashboard.app/Contents/MacOS/Dashboard
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dictionary.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dictionary.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dictionary.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Dictionary.app/Contents/MacOS/Dictionary
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    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents/MacOS/Migration Assistant
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents/MacOS/Migration Assistant/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Migration Assistant.app/Contents/MacOS/Migration Assistant
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents/MacOS/Script Editor
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents/MacOS/Script Editor/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents/MacOS/Script Editor
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Script Editor.app/Contents/PlugIns
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents/MacOS/System Information
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents/MacOS/System Information/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/System Information.app/Contents/MacOS/System Information
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents/PkgInfo
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents/MacOS/VoiceOver Utility
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents/MacOS/VoiceOver Utility/..namedfork/rsrc
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) file-read-data /Applications/Utilities/VoiceOver Utility.app/Contents/MacOS/VoiceOver Utility
    28/03/16 20:19:28,000 kernel[0]: Sandbox: SpotlightNetHelp(295) deny(1) mach-lookup com.apple.lsd.modifydb
    28/03/16 20:19:29,000 kernel[0]: Sandbox: com.apple.Safari(401) deny(1) mach-lookup com.apple.cookied
    28/03/16 20:19:29,337 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:29,337 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:29,445 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:29,523 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:29,666 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:29,767 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:31,124 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:31,321 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:31,560 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:31,662 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:19:31,841 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:06,937 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,103 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,143 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,240 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,533 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,580 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:07,832 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:21:08,709 lsd[245]: LaunchServices: Could not store lsd-identifiers file at /private/var/db/lsd/com.apple.lsdschemes.plist
    28/03/16 20:21:08,792 Console[464]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
    28/03/16 20:28:38,330 syncdefaultsd[467]: accountsd has been removed from syncing apps.
    28/03/16 20:28:44,670 com.apple.SecurityServer[78]: Session 100024 created
    28/03/16 20:32:43,331 pkd[280]: enabling pid=331 for plug-in com.apple.ncplugin.weather(1.0) 387A1464-DFB9-4990-88A9-BC633388D016 /System/Library/CoreServices/Weather.app/Contents/PlugIns/com.apple.ncplugin.weather.appex
    28/03/16 20:32:43,332 pkd[280]: enabling pid=331 for plug-in com.apple.ncplugin.calculator(1.0) F4548D96-FFD0-4FC4-A57A-CA7A300FDDAF /System/Library/Frameworks/NotificationCenter.framework/PlugIns/com.apple.ncplugin.calculator.appex
    28/03/16 20:32:43,335 pkd[280]: enabling pid=331 for plug-in com.apple.iCal.CalendarNC(1.0) 617782C2-5FA6-4CB2-B67A-BE7489E8980A /Applications/Calendar.app/Contents/PlugIns/com.apple.iCal.CalendarNC.appex
    28/03/16 20:32:43,814 com.apple.SecurityServer[78]: Session 100026 created
    28/03/16 20:32:44,000 kernel[0]: ignored is_io_service_close(0x100000433,IOHIDParamUserClient)
    28/03/16 20:32:44,000 kernel[0]: ignored is_io_service_close(0x100000433,IOHIDParamUserClient)
    28/03/16 20:32:58,121 com.apple.iCal.CalendarNC[481]: host connection <NSXPCConnection: 0x7f95bb516750> connection from pid 331 invalidated
    28/03/16 20:32:58,123 NotificationCenter[331]: plugin com.apple.iCal.CalendarNC invalidated
    28/03/16 20:32:58,129 com.apple.iCal.CalendarNC[481]: Error in CoreDragRemoveTrackingHandler: -1856
    28/03/16 20:32:58,129 com.apple.iCal.CalendarNC[481]: Error in CoreDragRemoveReceiveHandler: -1856
    28/03/16 20:32:58,144 com.apple.ncplugin.weather[479]: Error in CoreDragRemoveTrackingHandler: -1856
    28/03/16 20:32:58,144 com.apple.ncplugin.weather[479]: Error in CoreDragRemoveReceiveHandler: -1856
    28/03/16 20:32:58,146 NotificationCenter[331]: plugin com.apple.ncplugin.weather invalidated
    28/03/16 20:32:58,146 com.apple.ncplugin.weather[479]: host connection <NSXPCConnection: 0x7fe182d208b0> connection from pid 331 invalidated
    28/03/16 20:32:58,175 com.apple.ncplugin.calculator[480]: Error in CoreDragRemoveTrackingHandler: -1856
    28/03/16 20:32:58,175 com.apple.ncplugin.calculator[480]: Error in CoreDragRemoveReceiveHandler: -1856
    28/03/16 20:32:58,183 NotificationCenter[331]: plugin com.apple.ncplugin.calculator invalidated
    28/03/16 20:32:58,184 com.apple.ncplugin.calculator[480]: host connection <NSXPCConnection: 0x7f984952eaa0> connection from pid 331 invalidated
    28/03/16 20:35:56,712 LookupViewService[492]: Using your own bundle identifier as an NSUserDefaults suite name does not make sense and will not work. Break on _NSUserDefaults_Log_Nonsensical_Suites to find this
    28/03/16 20:39:20,503 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:39:20,541 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:39:20,605 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:39:23,799 Spotlight[288]: XPC connection was invalidated
    28/03/16 20:39:24,090 Spotlight[288]: XPC connection was invalidated
     
  14. pat500000 Suspended

    pat500000

    Joined:
    Jun 3, 2015
    #14
    So... Anyone planning to get mbp 2016? We can see if that computer will crash as well.
     
  15. Antonnn, Mar 29, 2016
    Last edited: Mar 29, 2016

    Antonnn thread starter macrumors member

    Antonnn

    Joined:
    Mar 25, 2016
    #15
    Hey Dahhell, thanks for your input, your log doesn't include the moment the computer crashes, but as I was saying earlier it's the WebKit that crashes and FireFox uses it sometimes for laying out css.
     
  16. MrNomNoms macrumors 65816

    MrNomNoms

    Joined:
    Jan 25, 2011
    Location:
    Wellington, New Zealand
    #16
    Want to know the depressing part - not a single thing is posted on the front page of Mac Rumors regarding this wide spread issue that is being discussed on this forum, the Apple support forum and others. Nope, lets all play the 'whining about FBI' on the thump tub for the umpteenth time not to mention whining about iOS as if OS X didn't even remotely exist.
     
  17. john.c macrumors newbie

    john.c

    Joined:
    Mar 29, 2016
    #17
    Same issue here. Since updating my mac is crashing around 3 times in a day.
     
  18. 952863 Suspended

    Joined:
    Mar 30, 2015
  19. ecazorla, Mar 30, 2016
    Last edited: Mar 30, 2016

    ecazorla macrumors newbie

    ecazorla

    Joined:
    Mar 30, 2016
    #19
    Same issue here... Can anyone confirm if I stop using Safari it will not happen again?
    (Using MBPr early 2015 and OSX 10.11.4)

    Thanks
     
  20. tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #20
    i found a comment one of forums about macs,someone posted his mac froze while using chrome.
     
  21. pedrom Suspended

    Joined:
    Jan 30, 2016
    #21
    I use a 2011 MBAir and Chrome. Never had this issue. It seems it is Safari-related, indeed.
     
  22. tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #22
    weird but most of people who having this issue have 2015 model macs.
     
  23. Tacite macrumors newbie

    Joined:
    Oct 8, 2013
    #23
    Hello everybody.

    I'm glad I'm not alone!

    I've been experiencing this issue for 5 days with 1~2 freeze every day.

    I already complained on Apple forums.

    I have a Macbook Pro Retina 13" (8GB RAM / 256GB SSD) on El Capitan 10.11.4 with Safari 9.1.

    There's an error message coming every time it freeze :

    com.apple.WebKit.WebContent[1827]: [15:42:16.916] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7f90a50f1600) rejecting report of layer being serviced - IQ has not yet begun to update

    com.apple.WebKit.WebContent[1827]: [15:42:16.917] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/LegibleOutput/FigAgglomerator.c line 92
    I also noticed these :

    com.apple.WebKit.WebContent[3035]: [16:30:40.325] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7fec79842200) rejecting report of layer being serviced - IQ has not yet begun to update

    com.apple.WebKit.WebContent[3035]: [16:30:40.325] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/LegibleOutput/FigAgglomerator.c line 92
    And this :

    com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.FF2D8537-218A-4689-A62B-B02823886A3A[4449]) Service exited with abnormal code: 1

    WindowServer[163]: _CGXRemoveWindowFromWindowMovementGroup: window 0x9d0 is not attached to window 0x9d1

    com.apple.WebKit.WebContent[4450]: <<<< MediaValidator >>>> mv_ValidateRFC4281CodecId: Unrecognized codec 1.(null). Failed codec specific check.

    com.apple.WebKit.WebContent[4450]: <<<< MediaValidator >>>> mv_LookupCodecSupport: Unrecognized codec 1

    com.apple.WebKit.WebContent[4450]: [16:31:27.155] mv_LowLevelCheckIfVideoPlayableUsingDecoder signalled err=-12956 (kFigMediaValidatorError_VideoCodecNotSupported) (video codec 1) at line 1921
    It happens when I close or switch tabs in Safari. Especially when there's a video content in any of the tabs.

    I'm gonna install and try Safari Technology Preview to see if it happens too with that dev version of Safari.
     
  24. tertero macrumors newbie

    Joined:
    Feb 5, 2015
    #24
    update:
    i tried everything (smc rest,nvram reset,safe mode,downloaded last update and install again,clear safari cache etc.,clean install...) but nothing fixed the problem.

    and finally downgraded to 10.11.3 no more freezing...
     
  25. Tacite macrumors newbie

    Joined:
    Oct 8, 2013
    #25
    You didn't try Safari 9.1.1, did you ?
     

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