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mullet

macrumors regular
Original poster
Dec 8, 2003
107
6
B'klyn
Anyone else seeing this happen?

I haven't abused or done anything out of the ordinary with my new MBP. I don't put a cloth or anything in between keyboard and display when closing it. Do you guys think this warrants going to an Apple Store to have it looked at?

Here's a pic of what it looks like.
IMG_2562.jpg
 
Yup. Used a Photo-Clear microfiber cloth and some screen cleaner. The display was a little bit dirty and that's how I found out about the micro scratches.
 
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You're right, that hat is a a bit dodgy! ;)

Looks more like smudges than scratches. Try a microfibre cloth and some water first...
 
Are you storing your laptop in your backpack/bag and is that bag filled to the brim? A lot of times if you have a lot of stuff in your bag, books/notebooks/stuff, it can push down on the screen and cause it to make contact with the keyboard possibly causing scratches.

In your case honestly it just looks like oil buildup/dust. Try some 70% isopropyl alcohol.
 
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Are you storing your laptop in your backpack/bag and is that bag filled to the brim? A lot of times if you have a lot of stuff in your bag, books/notebooks/stuff, it can push down on the screen and cause it to make contact with the keyboard possibly causing scratches.

In your case honestly it just looks like oil buildup/dust. Try some 70% isopropyl alcohol.

I am putting it in a sleeve first then in a bag that does have a lot of stuff in it. So I think you're on to something there. I can try some isopropyl alcohol to see if it is able to remove it, but I'm doubting it.
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Looks more like a damaged coating than any damage to the actual glass. Do the MBPs have a film over the glass?

I'm not sure if they have a coating per se. I'd assume if it does, it'd have some oleophobic coating.

I've heard people use tooth paste to fix scratches on glass displays. Not sure if that trick works on these displays or not.

You like the hat, eh? :)
 
I am putting it in a sleeve first then in a bag that does have a lot of stuff in it. So I think you're on to something there. I can try some isopropyl alcohol to see if it is able to remove it, but I'm doubting it.
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I'm not sure if they have a coating per se. I'd assume if it does, it'd have some oleophobic coating.

I've heard people use tooth paste to fix scratches on glass displays. Not sure if that trick works on these displays or not.

You like the hat, eh? :)

If you're in the exchange period and those marks are not consistent with any rough handling etc, get it swapped.

Yep, quite the fan of those hats although I must confess that they don't suit me much! :cool:
 
It's definitely a scratch and has been common since the 2012 retina MBPs onward. If you stuff it into a tightly packed bag, this will happen no matter what. I spent 3 years traveling with my 2013 model and if you turn the display off and look at it, you can see the entire keyboard etched into the glass. When you're using the notebook you really don't see it at all, and I fully expect this to happen with my 2016 model too.

I'm hesitant to put anything in between the keyboard and screen as I feel like this will end up putting even more pressure on the screen. I'd rather have small imperfections than a cracked display. Does anyone have experience with these types of products and stuffing the MBP into a tightly packed bag?
 
Does this allow the screen to close fully without obstruction?

I'm assuming it does. But I could be wrong. I think I'll try buying one.
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If you're in the exchange period and those marks are not consistent with any rough handling etc, get it swapped.

Yep, quite the fan of those hats although I must confess that they don't suit me much! :cool:

I'm beyond the exchange period, but well within the 1yr warranty period. ;)

I've always worn "ivy" caps or paper boy caps or whatever they're called. I've never liked baseball caps.
 
Why do only the pre-2016 models have full coverage including the trackpad? The trackpad area gets indented into the screen just as much as the keyboard does - especially the top border right before where the trackpad starts.

I read in another thread that the company switched the design because the full coverage ones prevented the lid from closing all the way. Apparently people who preordered received an email updating them about the situation.
 
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I was thinking the same thing. I read on an Amazon review the issue with closing the display fully. This laptop has even tighter tolerances in terms of space available to put an object in like one of these screen savers.
 
I was thinking the same thing. I read on an Amazon review the issue with closing the display fully. This laptop has even tighter tolerances in terms of space available to put an object in like one of these screen savers.

I read in another thread that the company switched the design because the full coverage ones prevented the lid from closing all the way. Apparently people who preordered received an email updating them about the situation.


Hmm, I'd be skeptical about even using the keyboard one, then. It has to be exerting some sort of pressure on the display - the keyboard and touch bar sit at the same height as the trackpad and palm rest area.
 
The thinness is not the issue. It's that the display is prone to scratching if you get some dirt and oil on your keyboard.

The keyboard should not be coming in contact with the screen. It should be expected that oil (not going to cause a scratch) and sediment will find it's way on to the keys in a mobile device. It should be anticipated. This is bad design.
 
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