macbook pro 2019 entry level battery issues

[0906742]

hello,

same here the the closest side to me is the one that is a little higher I feel it with my fingers and also the click is a little softer than the previous unit I had,

Does it go at the same level or even a bit higher than the aluminium chassis on the highest place?
How noticeable it raise when battery/machine is hot?
In mine it is really little, I's say like 0.05mm but it is noticeable because when cold it is just below the chassis but get just above when hot.

what's going on with your battery life still only getting 5 hours ? do you think it's normal ? because I also gets only 5 - 6 hours being only in safari browsing the web

Yeah, it is still as bad. Well, not something I'd expect to see year 2019 brand new notebook but maybe power management is like this in MacOS?? I really have very little experience with MacOS (but so far looks like very limited power management options that user can adjust) myself due to that I've been using Windows for all my life.


EDIT:

Yeah it stopped but came back after two weeks. Now again the same thing after I installed the latest big Mojave update but I’m pretty sure it is again only temporary. Looks like OS update does some kind of partial SMC reset or similar to battery data.

Just like I predicted, the huge FCC drop issue under high CPU load came back after two weeks, exactly like the last time it did that. I bet it is likely due to that major OS updates trigger some kind of reset for battery data and this couple of weeks is something that it takes for battery metering to adjust to show battery state accurately.

Anyway, this battery is likely just reaching end of its usable life just after about 30 charge cycles. It has been steadily dropping run time on battery to maybe around half of what it was when I had less charge cycles.
Here are some readings I have taken before shows that pretty clearly.
-5 hours 42minutes battery from 100 > 51,5% (5 charge cycles)
-6 hours 25 minutes battery from 100% > 35,8% (14 charge cycles)
-5 hours 32 minutes battery from 100% > 36,2% (24 charge cycles)
-4 hours 24 minutes battery from 100 > 32% (26 charge cycles)
-3 hours 38 minutes battery from 100% > 40,6% (30 charge cycles) This is the latest reading!

I hope it will soon also reflect this problem in battery health data because it is still claiming battery is above nominal capacity and health is normal, so no way to get it replaced under warranty as it passes all the test with flying colors.

 

[0906742]

Also mine seems to be losing quite a bit battery % when it is powered off. It loses about 1-2% per day which I believe is more or less normal fluctuation of the battery level due to temperature change etc, because it can lose that within just couple hours but what I don't get is that if I keep mine powered off for more than one day, it basically multiplies, like I just had it powered off for 5 days it lost about 5%. I guess battery simply has internal resistance increasing and it is self discharging. Looks like MBP battery ages very fast (does it need one yearly??). At my current rate I'm looking at maybe 120 or so charge cycles per year, so obviously a lot for this battery as it is already showing wear after 30 charge cycles. It would be good if these had user replaceable batteries like notebooks used to have a while ago, it would make yearly battery change much more pleasant.

 

[0906742]

hello,

same here the the closest side to me is the one that is a little higher I feel it with my fingers and also the click is a little softer than the previous unit I had, what's going on with your battery life still only getting 5 hours ? do you think it's normal ? because I also gets only 5 - 6 hours being only in safari browsing the web

You still have your MBP and has there been any change in battery operating times or battery condition?

 

[NevoAvitan]

I have this problem too, my unit cuts at 72% at the entry level mbp.
Bought it yesterday

 

[0906742]

Try keeping charger plugger several hours or overnight even after battery shows 100% charged. That could help, at least temporarily… It might be wise to see how battery life really seems after that and then make decision if it looks acceptable. Also worth to check battery condition with CoconutBattery or similar app.

 

[kayastv]

I have this problem too, my unit cuts at 72% at the entry level mbp.
Bought it yesterday

Charge it for 8 hours overnight, should be fine afterwards. No shutdowns for me for 3 months straight.

 

[0906742]

No shutdowns for me for 3 months straight.

Any Full Charge Capacity drops during high/max CPU load?
How your run times on battery look like? Mine are very poor and far from promised 10 hours.

 

[Brian Tang]

So I bought a new Macbook pro 13 2019 this Tuesday for the first time and it turns off at 65%, it clearly show 65%, but it's actually 0% because it turned off. And when you charge it to 100%, it says at 100% for like 2 hours then it goes down to 65% and huts off. I'm guessing that is a battery display issue? Thoughts?

 

[robbiemc]

Thought I'd add my own experiences to this.
13" MBP entire level (2x USB ports).
Mine shut down consistently at 44% and would register 0% when the charger was plugged back in. It would do this every single time.
Extensive and multiple support calls and tried the standard fixes, but no improvement.
Eventually I took it to the Apple Store who had it for 9 days! I received multiple updates, but the issue changed every time. It either needed:

• A complete new top clam assembly
• a complete new logic board
• NOT new battery

Eventually the senior tech sorted it, with the fix being 'Misaligned connector'
This was in mid August, and the MacBook has been completely free from this issue since. Naturally I had the standard 'This is very unusual, we've not heard of this before' company line.
Interestingly, the Apple work order just has 'Software repair' as the description.

 

[Pukar Sh]

2019 macbook pro entry level 13inch with touchbar.
8GB/1.4GHz

Am i doing something wrong? My first macbook, so dont know much about them.

it comes fully charged on 100%, so i use it as normal (not charging it) gets to about 25% and just cuts out. Only turns back on if i put the charger in. Battery shows as 0% then jumps back up to 25% happened 4 times.
Obviously took it to the apple store and they exchanged it for a new one.

Exact same thing happens again. This time it shows as 0% and has a service battery sign, after about 2 minutes jumps back up to about 30% with no service battery sign.

this happened to me today first time. my macbook is 3/4 months old. but unlike your case my battery was at 95% not charging, sudden shut down on its own , i touched the power button , came back up . can it be a same issue or different. this happened only one time for me.
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So I bought a new Macbook pro 13 2019 this Tuesday for the first time and it turns off at 65%, it clearly show 65%, but it's actually 0% because it turned off. And when you charge it to 100%, it says at 100% for like 2 hours then it goes down to 65% and huts off. I'm guessing that is a battery display issue? Thoughts?

i had this problem for a week, resetting the smc fixes it, dont worry.

 

[jbjo]

FYI, for those with other models, I have the same problem but with MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports). Around 30%±5% I get spontaneous shutdown without hibernation. The shutdown cause listed in the system log is zero, which corresponds to loss of power.

 

[kayastv]

Apple recognizes this Problem!

https://support.apple.com/en-us/HT210615

Specifically for the 2019 13-inch, 2 Thunderbolt 3 Ports

Also gives the fix that others and myself have used

 

[0906742]

Eventually I took it to the Apple Store who had it for 9 days! I received multiple updates, but the issue changed every time. It either needed:

• A complete new top clam assembly
• a complete new logic board
• NOT new battery

As far as I know the the top clam assembly means the "case half" that contains the keyboard? Because it also contains the battery! Or did they specifially state the battery was not replaced with this part?
I guess that could mean also the display panel but does not sound very possible in this type of problem.

 

[robbiemc]

As far as I know the the top clam assembly means the "case half" that contains the keyboard? Because it also contains the battery! Or did they specifially state the battery was not replaced with this part?
I guess that could mean also the display panel but does not sound very possible in this type of problem.

Yes, your explanation makes sense. I couldn’t see how changing the display half would make any difference.
The final work order just says ‘software fix’ so maybe mine had this recently announced Apple fix before it was publicly released.
Either way it’s done now and 100% reliable which is something.
Now on to the wife’s new MacBook Air which has an occasional screen flicker. Grr.

 

[0906742]

The final work order just says ‘software fix’ so maybe mine had this recently announced Apple fix before it was publicly released.

Yeah, it sounds likely.

Now on to the wife’s new MacBook Air which has an occasional screen flicker. Grr.

Is it running Catalina yet? If not and there is no reason to avoid installing it (sw issues with old programs or similar) it is worth to try as there was sporadic flickering issue with Mojave that was completely fixed in Catalina. Mine suffered from the flickering but it appeared very rarely and for a split of a second at the time and only happened like once in every 1-2 weeks, so if it is like that it could be the same.

 

[Fjakes]

DID IT FIX THE SHUTDOWN ISSUE AND BATTERY ISSUE

 

[gtam23]

2019 macbook pro entry level 13inch with touchbar.
8GB/1.4GHz

Am i doing something wrong? My first macbook, so dont know much about them.

it comes fully charged on 100%, so i use it as normal (not charging it) gets to about 25% and just cuts out. Only turns back on if i put the charger in. Battery shows as 0% then jumps back up to 25% happened 4 times.
Obviously took it to the apple store and they exchanged it for a new one.

Exact same thing happens again. This time it shows as 0% and has a service battery sign, after about 2 minutes jumps back up to about 30% with no service battery sign.

The same thing happened to me three times back in the summer. I called apple technical support and they told me to run a diagnostic thing and it said how my battery needed to be replaced even though my mac was only a few days old. I brought it to apple and I exchanged for a new one, then the same thing happened to the new one, and so when I brought it to apple they were saying how there was nothing wrong with my mac making it seem like I was lying.. at the time this happened it was early august so I guess it was still a pretty new issue.

 

[andrewlgm]

I'm running a Mid-2015 15" MacBook Pro which has also started shutting down before the battery runs down. It will only start up again with the power supply attached. According to coconut battery, I'm on 476 cycles (well below the 1000 cycles) with around 82% of battery health. I still get around 6-7 hours of useful battery life. The MacBook has now shut down around 44%, 70% or just at any random battery % value. I am also now getting battery notices to "replace soon" to "service battery" which randomly disappear and get replaced with "condition normal." Is this truly hardware or software issues?

Update 1: Apple diagnostics report no issue with battery or any computer part.
Update 2: Resetting SMC did not fix the shutdown issue.