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Absolutely, I agree 100% because some people just want to have problems with their new computers. Even when they are flawless Macs. Its digital-age Munchausen syndrome.


That's BS. Nobody here wants to have trouble with their new computers, but Apple has slipped with their quality control. The fact that people keep replacing despite Apple's abuse of consumers through their non-paying beta program is more like Stockholm syndrome than anything else - people love Apple despite everything.
 
For those wondering about the wait times, I ordered a stock 2.2 MBP yesterday from the Apple UK HE store and have been told that it'll arrive between the 7th and 13th of August.

(The actual ship date was given as between the 27th of July and 1st of August)
 
I ordered a new baseline 15" macbook pro on the 13th of June and am still waiting for it to arrive.
Apple is completely incompetent, 6 WEEKS is fare too long to wait for a laptop.
At least now i have some idea that I'm not the only one going through this pain.

:mad:SCREW THE ENVIRONMENT, I WANT MY LAPTOP! :D

I ordered mine the 27th of june and had it last week, that was a baseline 2.2 Ghz with matte screen.
 
The fact that people keep replacing despite Apple's abuse of consumers through their non-paying beta program is more like Stockholm syndrome than anything else - people love Apple despite everything.

LOL! :D
 
Reminds me of the bad old days when shortages of G4 CPU supplies from motorola kept the supply of new Macs constrained and even greatly delayed the release of higher mhz Macs because moto couldn't tell their ass from their elbow. Although the G# family of chips really are much better than the X86 family of chips, I'm really glad Apple stopped using them. Because when you're stuck with only one (or occasionally two) suppliers of a necessary component, and the primary supplier can't ship a product for it's life, then your product line is seriously f***ed. Man, those days were frustrating.
 
damn why does this have to happen when i order my MacBook Pro :mad::p

Look at this way, it is better not to get it yet, then to get defective product and need to return it.

I'd rather wait, if it meant that the product I received the first time wasn't defective.

Of course, you could be waiting and receive defective product anyway... :D
 
If your new Apple arrived with a bad disk - would you be happy if all Apple did was to give you Fujitsu's toll-free service number? If you have a bad backlight, would you be happy if Apple gave you Samsung's service desk number? If the memory is bad, would Micron's email address be enough?

If Apple didn't do the QA work on the components - it's Apple's fault.

Agree! It's might not be a problem about Apple technician but if it's a problem about Apple' suppliers, it's still Apple's fault.

And about a previous post on cry babies, when you pay that much for a computer, you expect to get a good machine and to get it rather sooner than later... ;)
 
Looking at it that way and Apple's recent history of Rev A products, the current problems are to be expected, if not entirely acceptable.

sorry but I disagree. if nobody buy a rev. a, then why would Apple do a rev. b? Tell me that they would throw away these machines a build new one from the ground up... :rolleyes:

Plus, as stated before, since when it is acceptable to pay $1500-2000 for a computer with "acceptable flaws" (like a problem with the screen)? As far as I'm concerned, no matter which revision a buy, I assumed the computer will work flawlessly. Might not be the best model of all time but still... :confused:

We are (kind of) aware of the revision a syndrome, but what about Mr. John Doe? Is it the kind of question he will think to ask the salesman "Sir, are you sure this is not a revision a model? How many people sent it back to Apple for repair?" ;)
 
When I went to the Apple Store they were all out of Matte and had only one Glossy left with the English keyboard (I'm in Quebec so they actually sell French and English versions).

I came in the next week and they had a huge shipment of like 50 of each with english keyboard. If the supply was so strangled why were they sendng good US computers with english keyboards out to Quebec where most people buy with a french keyboard anyways?

I guess it might be true, but I think there are plenty of ways to get MBP fast, so its not a major, major issue.
 
Of course, you could be waiting and receive defective product anyway... :D


THAT is the problem. Waiting is absolutely no guarantee that the laptop will not be defective. Look at Apple's last revision of the MBP - they were still using displays manufactured in early 2006 on notebooks sold in spring 2007. This despite the massive complaints about grain, viewing angles and illumination distribution. With some things Apple seems to care while with others it just ignores the problems.

If Apple wants to be taken seriously, I think it needs to become more response and much more transparent. If there is a problem, Apple should acknowledge, investigate and address the issues for those who have the problem quickly. As it is, it may or may not address the issues, but it almost never acknowledges them first or ever. Customers should not have to worry if their machine's defects will be fixed by Apple. Acknowledging issues quickly would go a long way in calming customers who have just made a significant investment in a defective machine.
 
I ordered a new baseline 15" macbook pro on the 13th of June and am still waiting for it to arrive.
Apple is completely incompetent, 6 WEEKS is fare too long to wait for a laptop.
At least now i have some idea that I'm not the only one going through this pain.

:mad:SCREW THE ENVIRONMENT, I WANT MY LAPTOP! :D

Good thing you didn't order a Dell XPSM1330 - people's orders for those have been delayed for a couple of months, to the end of August at least.

Or a Lenovo T61 or T61p, which has seen order delays into the 3 month range.

Apple's hardly the only company that has issues like this.
 
Good thing you didn't order a Dell XPSM1330 - people's orders for those have been delayed for a couple of months, to the end of August at least.

Or a Lenovo T61 or T61p, which has seen order delays into the 3 month range.

Apple's hardly the only company that has issues like this.

Those are the most popular notebooks for Lenovo and Dell, correct? Do they also use the new LED backlite?
 
Those are the most popular notebooks for Lenovo and Dell, correct? Do they also use the new LED backlite?

The T series is the most popular ThinkPad I believe, yes. It does not use LED-backlit screens. Check the lenovo forums though on notebookreview.com, for example. A TON of frustrated customers, some of whom have been waiting 2-3 months for their machines to ship, and some who are still being told to wait til the end of August.

The XPS M1330 for Dell has an LED-backlit screen option (13.3"). It probably isn't the most popular.... that honor would go to the more mainstream and affordable Inspirons, I would guess.

But there's pretty much the same issue. People who ordered weeks ago are being told not to expect it to ship til the end of August.

My point mainly is that Apple is not the only company that might have trouble shipping systems. It sucks to have to wait 6 weeks for a laptop, but that's the nature of a popular machine. There are Lenovo and Dell owners upset about having to wait 2 months for their machines too.
 
That's BS. Nobody here wants to have trouble with their new computers, but Apple has slipped with their quality control. The fact that people keep replacing despite Apple's abuse of consumers through their non-paying beta program is more like Stockholm syndrome than anything else - people love Apple despite everything.

I need a font for sarcastic.
 
I guess some are lucky.

I have been a long time Mac user and have never experienced a noticeable quality issue. I own a Rev. A. MBP 15" and have had absolutely no problems since the day of purchase. I purchased the first iPod, as well as the U2 iPod, several iPod minis, and a iPod Video... again with no problems. I own an iPhone Rev. A and have no major problems besides a few Safari crashes here and there. (Software Update) I persuaded my dad to buy a Mac Mini, my brother a MB, my girlfriend, my best friend, and his girlfriend. All the machines have been absolutely flawless down to the pixels. So I really would like to see what the quality really is for the us Apple users as a WHOLE, because most people I know with Apple products have never had any adverse or minimal defects.
 
For those wondering about the wait times, I ordered a stock 2.2 MBP yesterday from the Apple UK HE store and have been told that it'll arrive between the 7th and 13th of August.

(The actual ship date was given as between the 27th of July and 1st of August)
Shame, I ordered a glossy one with 160GB HDD yesterday and have to wait to the 7th-12th!!
 
Reminds me of the bad old days when shortages of G4 CPU supplies from motorola kept the supply of new Macs constrained and even greatly delayed the release of higher mhz Macs because moto couldn't tell their ass from their elbow. Although the G# family of chips really are much better than the X86 family of chips, I'm really glad Apple stopped using them. Because when you're stuck with only one (or occasionally two) suppliers of a necessary component, and the primary supplier can't ship a product for it's life, then your product line is seriously f***ed. Man, those days were frustrating.

WHAT? apple is TOTALLY dependent on intel now and they HAVE NO ALTERNATIVES!

What logic are you using?
 
WHAT? apple is TOTALLY dependent on intel now and they HAVE NO ALTERNATIVES!

What logic are you using?

I'm using the logic that intel actually delivers, in quantity, on time, every time. Moto NEVER did. And Apple is NOT AT ALL "totally dependent on Intel." Worst come to worst Apple could switch over to AMD (within certain business parameters). That's what happens when there are real competitors for your business, your supplier always delivers everything you need when you need it, becuase they know that you could just buy your parts from another vendor. And with the size of the x86 market demand, if Intel ever really dropped the ball and AMD couldn't pick up the slack, then a new manufacturer would gladly step up to deliver x86 chips.
 
i wonder if the upcoming iMac revision will utilize LED panels too, and then suffer the same fate....

:apple:

No chance. The only LED panels available (and not even that if this thread is anything to go by) are 15.4". I asked whether the 17" MBP is likely to be available with LED backlighting anytime soon and got a No rather than an I Don't Know as an answer.
 
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