I bought my MacBook Pro 2016 with Touch Bar about 5 months ago and suddenly it has a crack on the lcd. The MacBook Pro was sitting on a desk under my supervision and nothing was on top or around the laptop. There was also nothing stuck in between. There is no sign of external damage as proved by the Manager at the Apple Store and yet he still wants me to pay to get the display replaced. The manager at the store told me it was caused by pressure but yet there was nothing inside the laptop that could have damaged it. Also no one but I had access to the laptop. Customer service and the Apple Store representatives were very rude about the issue and kept trying to blame me for the damage. The last representative I talked to with customer service was especially rude. The first time I called Customer Service I was told to get a second opinion from another Apple Store in my area. When I went to another Location I kept being told that the First Apple Store already ruled it as accidental damage. The lady at the store didn’t even inspect my laptop and kept saying it was Accidental Damage. How can I get a second opinion without the lady even looking at it? I also cannot accept this was accidental damage because the damage was not done by me. I believe it was a manufacturing defect as a laptop’s lcd cannot break randomly because there are absolutely no signs of external damage anywhere. The support representative kept telling me that I did the damage. I am very frustrated with the customer service along with the service representatives at Apple. I have never had an issue like this with my MacBook Air, which I had for 3 and a Half years. I have only had this laptop for 5 months and already the lcd broke with me doing anything. Also I do not understand why the entire display needs to be replaced when the Apple Store representative told me that only the lcd broke. If it was just the LCD I wouldn’t have to pay such a hefty price. I also do not understand how this can be classified as accidental damage even though I did nothing to provoke it. I need to know if Apple can waive the price of the repair because I am a student and also because it was definitely not accidental damage because there is no way for me to cause the damage.