On the edge of the new release...
Just wanted to relay my experience - I didn't know about the pending "new release", so I ordered a new MacBook Pro last week 5/29 through the local college website - It arrived 6/4, but by that time I had heard about the new release. Today, 6/5, the official word came out. I then checked my invoice, and sure enough, I was shipped the new model. Whew! I then saw the offer for the "free" ipod, and decided to check into all the steps I might need to do to get that, since I had not opened my purchase yet. All the policies they have in place regarding returns - especially for customized configurations led me to believe a return would not be possible. I the called the 800 number on my order confirmation, and spoke with Jennifer. She was very helpful. They were able to give a credit - not a rebate - for $199, and handle it on the same "order" I had puchased the Powerbook on. This was much simpler than the rebate - I was a little confused, it was so easy. A little while later, I checked my order, and my 4GB Nano was $0.00, and had already shipped! I was truely amazed! Thanks again to Jennifer at Apple.