MacBook Pro Video Glitches When Full-Screen in Safari

Discussion in 'macOS Mojave (10.14)' started by stringerhye, Sep 13, 2018.

  1. Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
    #26
    One issue was fixed in 10.14.1, but some more remains when running on Intel GPUs:
    1. small h.264 video have weird artefacts in fullscreen
    2. random flash of unrelated image when switching from UI + video to video only in fullscreen
    3. color changes in fullscreen when only the video is shown.
     
  2. fokmik macrumors 68040

    Joined:
    Oct 28, 2016
    Location:
    USA
    #27
    for me, full screen video glitch is now fixed on mojave latest release
     
  3. rjruiz2 macrumors 6502

    Joined:
    Jan 28, 2014
    #28
    Happy to report no more artifacting in YouTube/Safari with latest Mojave release.
     
  4. maddiane180 macrumors newbie

    maddiane180

    Joined:
    Nov 1, 2018
    #29
    It is happening to me on MacBook Pro 13-inch, 2017. When viewing videos in FullScreen using Safari, the screens starts to glitch. I decided to update to Mojave.. and now is the glitch is a whole lot WORSE. :mad:

    Way around: Use other Browser to watch online videos... I used Chrome and it doesn't happen.
     
  5. marcioveiga macrumors newbie

    marcioveiga

    Joined:
    May 21, 2010
    Location:
    Portugal
    #30
    Now after the update when viewing Netflix with subtitles it flickers.

    It’s worse for me. Even after clearing the cache.

    Using Chrome...
     
  6. cmdawson macrumors newbie

    Joined:
    Jul 12, 2011
    #31
    Still happening for me on 10.14.1 - noticing it on Reddit fullscreen videos and others.
     
  7. Premal212 macrumors regular

    Premal212

    Joined:
    Jan 26, 2017
    Location:
    London UK
    #32
    It's disgusting now, it's every other minute. Never happened before. Using Chrome
     
  8. daveThe0nly macrumors newbie

    daveThe0nly

    Joined:
    Nov 6, 2018
    #33
    I'm also having this issue with a 2017 15" MBPr (Intel HD 630/Radeon Pro 650, Mojave 10.14.1)... While watching a fullscreen video via the integrated GPU, the screen flickers and jumps from time to time when playing a video on netflix/youtube. While watching a movie thru VLC there are visual artifacts in the middle of the screen - like a bar across which makes a tear.

    Did every reset (SMC, PRAM etc.) and nothing helped...

    My one year apple warranty is going to expire this month, so it makes me wonder if I should get it replaced. What do you guys think, is this a hardware issue or just a software one?

    One of my friends recommended a clean instal of Mojave thru recovery.
     
  9. Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
    #34
    It's a software issue, see my previous post on the issues that are still in 10.14.1

    VLC issue might be unrelated.
     
  10. marcioveiga macrumors newbie

    marcioveiga

    Joined:
    May 21, 2010
    Location:
    Portugal
    #35
    I also did a clean install and that didn’t work.
    It’s abvious a Safari problem.

    Need to wait for Apple to address this issue.
     
  11. msadek_97 macrumors newbie

    msadek_97

    Joined:
    Nov 8, 2018
    #36
    Can confirm it’s most likely a software issue. Took my MacBook Pro 15” 2018 in to the apple store and a genius had a look at it and I was advised it’s a software issue being looked into.

    Not happy about it since it’s been like this since day one of my purchase (release date of the new MacBook Pro).

    I really wouldn’t care about the issue, the only thing is, is that it is causing my eyes to strain and give me a headache.
     
  12. Danindub macrumors member

    Joined:
    Jul 28, 2008
    #37
    Same here, Netflix vertically flickers when menu/subtitles disappear in Safari on full screen. TUrning off graphic switching works as workaround, but looking forward to a fix...

    10.14.1 did not resolve the issue for me.
     
  13. Einkoro macrumors member

    Einkoro

    Joined:
    Jun 18, 2007
    Location:
    Canada
    #38
    Also far worse now under 10.14.1 and Safari for me with netflix subtitles enabled. The image jumps vertically every few seconds stretching off the screen and back.
     
  14. gelazari macrumors newbie

    Joined:
    Nov 15, 2018
    #39
    Do we have an official answer from Apple for the issue? I have had 3 replacement MacBook Pro's all of them having exactly the same issue. As all of you I do NOT want a device which does not work as intended and instead I have to do workarounds and stuff.

    Thank you
     
  15. Danindub macrumors member

    Joined:
    Jul 28, 2008
    #40
    You can get as many replacements as you want: that won't solve the problem. We need to wait for an OS update with a fix.

    Friend of mine has the same issue since upgrading to Mojave on a 2014 MacBook Air... so it's not even just MacBook Pro that are having this issue.
     
  16. Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
    #41
    The bugs are in the Intel gpu drivers probably. If enable the discrete gpu (if you have one on your Mac) everything works well.
     
  17. Danindub macrumors member

    Joined:
    Jul 28, 2008
    #42
    that's true, but I would suspect the issue to occur in other browsers too however if that was the case. But it doesn't appear outside of safari.
     
  18. gelazari macrumors newbie

    Joined:
    Nov 15, 2018
    #43
    The thing is that the glitch appeared on the Apple Diagnostics Test on both Macbook Pros.....
     
  19. gelazari macrumors newbie

    Joined:
    Nov 15, 2018
    #44
    The thing is that the glitch appeared on the Apple Diagnostics Test on both of my Macbook Pros and furthermore, the issue does not appear on colleagues MacBook Pro's with Mojave. How do you explain that?
     
  20. Danindub macrumors member

    Joined:
    Jul 28, 2008
    #45
    How does it appear on Apple Diagnostic test, exactly?

    Is your friends MacBook the same model as your friends? Are you sure your issue is the same as described in this thread?

    Issue described here is universal across number of models and appeared after OS upgrade.
     
  21. gelazari macrumors newbie

    Joined:
    Nov 15, 2018
    #46
    It's exactly the same issue I'm having only on Safari. Issue seems to be universal but I doubt it. Although the MacBook Pro passed the diagnostics test, the glitch appeared during the test. A colleague with a MacBook Pro sitting next to me does not have the issue while on full screen Safari.
     
  22. Danindub, Dec 6, 2018
    Last edited: Jan 11, 2019

    Danindub macrumors member

    Joined:
    Jul 28, 2008
    #47
    Today's update, 10.14.2, issue still persists.
     
  23. gelazari macrumors newbie

    Joined:
    Nov 15, 2018
    #48

    Still have it after the update. Very strange. How is it possible that it got fixed in your case?
     
  24. KatPR macrumors newbie

    KatPR

    Joined:
    Oct 26, 2018
    #49
    Does anyone has an idea on how to solve this? I’m still having the same problem. And it’s happening while watching Hulu, Netflix or Amazon streaming videos. It’s annoying to be watching something and then seeing a weird tear or glitch all over your video screen.
     
  25. CPx macrumors 6502a

    Joined:
    Sep 6, 2013
    #50
    I had weird Netflix full-screen glitching too, but after the 10.14.2 update, it seems ok now from brief testing. This is on a 2018 Macbook Air. What it was doing before the update was it would show an incorrect random frame from time to time. Really weird.
     

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