Macbook Pro Won't Shut Down

Discussion in 'Mac Basics and Help' started by WikkiDbandaids, Jul 22, 2019.

  1. WikkiDbandaids macrumors newbie

    Joined:
    Jul 22, 2019
    #1
    Hello there, I’m having problems with my Macbook Pro. After using an external CD drive to burn music last week, it hasn’t allowed me to shut down or restart the computer. I unplugged it without ejecting because there was no option to do so. When I try to shut down or restart the computer now, an error message pops up reading, “The Finder is about to quit. Click Continue to eject the disc without burning “” to it.” (in small text underneath it says ‘“” won’t be deleted. You can burn it to a disc later.’) If I click Continue the popup closes and reoccurs several times; clicking through eventually makes it go away, but the computer doesn’t shut down. If I click Cancel, the same thing happens.

    I'm running Mojave 10.14.4 (18E226).
     
  2. deep diver macrumors 68000

    deep diver

    Joined:
    Jan 17, 2008
    Location:
    Solon, OH
    #2
    I'm not sure I have a good answer, but......... try deleting the burn folder and see if that does anything. You might also leave it unplugged and let the battery run down until the computer shuts down by itself.
     
  3. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #3
    Go your /Applications/Utilities/Activity Monitor.app and delete the process that is stopping your Mac from not shutting down.
     
  4. SmackBookPro macrumors regular

    Joined:
    Jan 11, 2018
    #4
    Force it to shut down by holding in the button for ten seconds. Save any work you can before doing this.
     

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3 July 22, 2019