Thanks everyone! I’m holding off for now on ordering due to battery drain and now this too. Feels like a beta test unfortunately.
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Magic keyboard trackpad stopped working
- Thread starter Tulipo
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Mine as well, I have to disconnect the power cable before I put it back for the mouse to reappear ..
Yeah, I think the fix is to remove both sources of power. The iPad and the MK’s USB-C connector.
Basically a hard shutdown of the MK.
I’m surprised nobody has said it yet, but... Trackpadgate? 
Ugh.
Ugh.This has happened to me on multiple occasions. Usually when docking my iPad already powered on and the MK is plugged in (via pass thru charge port). Everytime this happens - i remove the charge cable and plug back in (with iPad attached) and it restores the pointer and all works as it should . . not sure this will work for everyone - but it is my ‘goto’ solution .
FYI. I have never had this happen when MK was NOT already plugged in.
FYI. I have never had this happen when MK was NOT already plugged in.
This. I had tried just about everything including toggling various keyboard settings/trackpad settings. The only way I can fix it is if I remove USB-C MK charger AND the iPad. Kind of sad for a $350 keyboard.
This supports my rule that it pays to wait until the 2nd generation of Apple products before buying.
That said, it's gonna be pretty hard for me to wait on that mini-LED iPad Pro...
True, but material wise it doesn't look like Apple have changed anything from the previous ipad keyboards as these also appear to mark and de-bond easily. Equally the ipad pro gen 4 wasn't strengthened internally from gen 3, so are Apple sticking with form over function?
Hopefully the trackpad issue is software related - report it to Apple people!
Keyboard is great so far. Need to be careful with the material and needs function keys but that’s coming in v2.
BTW, trackpad does stop responding at times.
BTW, trackpad does stop responding at times.
I found this: https://discussions.apple.com/thread/251293219
Just unplugged the USB-C cord from the keyboard and plugged it back in. It works fine now!
Just unplugged the USB-C cord from the keyboard and plugged it back in. It works fine now!
Had the same problem today - Shutdown/Restart iPad did not fix it. Took it to Genius Bar - seems this is a known issue.
Solution is to Hard Restart the iPad. Press volume up, Volume Down and then Hold the Power button till it switches off.
On restarting it works again. I suspect they will fix this in a future iOS release...
I have trackpad stutter issues, too. Especially in the sun working in the garden. If you protect the trackpad against the light and heat from the sun, it can run normally. I had this issues on the ipad pro 12.9 2020 with bluetooth trackpad, too and I thought it was because of the BT connection. But the magic keyboard seems to get freezes, too. The keyboard itself works properly, its the trackpad that makes problems. I dont know if its a hardware issue or the software. 13.5 didnt fixed it.
Interesting, but a hard reset did not fix my issue. I did several hard resets and the trackpad was still unresponsive. I unplugged the power, undock and, redocked several times and it eventually started working again.
FWIW I’ve only had this trackpad issue come up once.
I just bought a new 11 inch (2018) a few weeks back...along with the magic keyboard and Pencil 2. I waited until the last day before my eligibility ran out to buy apple care +. I’ve owned multiple iPads in the past and have never bought Apple Care for any...but with such an expensive keyboard case...and it being a Gen 1 product...decided to this time since all 3 products bought will be covered.
btw...I too get the occasional non-responsive trackpad (ie won’t scroll, etc..). In my case, just removing the iPad from the case and reconnecting solves the issue.
This worked for me! I suppose it’s some hardware software combination issue. I tend to leave the ipad connected to power on my desk when its connected to the MK. Hopefully it’ll be resolved in the next software update.
I have not had the issue in a while if that helps anything. Don't know why, the power stays connected and I take it off and on several times per day. I did not want to get in the habit of disconnecting power all the time.