You should be good to go. When I was checking in for my appointment, I just told them that my battery capacity is down to 90% and that I'd like to replace it. They didn't ask any further questions.
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Make Sure to Get Your $29 iPhone Battery Replacements Soon as Apple's Discount Program is Set to End on December 31
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You should be good to go. When I was checking in for my appointment, I just told them that my battery capacity is down to 90% and that I'd like to replace it. They didn't ask any further questions.
Just done my 6S. Walked in, got a Genius appointment 30 minutes later (was texted when they were ready) and went back to drop my phone off. An hour later it was done.
As an aside, all the staff in the Basel (Switzerland) Apple Store are excellent.
As an aside, all the staff in the Basel (Switzerland) Apple Store are excellent.
Yes, they’ll change it regardless of what percentage the capacity is.
I’m going to bring both my iPhone 7 Plus and the X. Both have Apple Care Plus. I will let you know how it goes.
The whole 'peak performance' thing seems a bit of a con to me. Even with it (and Battery Saver) off, there are apparent slowdowns under low battery (<10%) conditions (three-year-old 6S Plus, 81% battery health). Haven't got a definitive score from GeekBench as the iPhone usually dies before it finishes, but I'm sure it's more than just placebo.
Still, that battery will be replaced this weekend. I'd always intended to do it now.
Still, that battery will be replaced this weekend. I'd always intended to do it now.
Sorry for the late response. Generally the store I visit used to be great (it's become a little snobbier of late). But hadn't any real cause for concern in the past. I did want to go in on Saturday but some other things transpired so I couldn't get there. I do plan on going in though, before the deadline.
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(Sorry for the double post)
I intend on doing so. My own previous visit there left a bitter taste in my mouth. I've only been in the Mac scene since around 2014 and yet during that time I've seen a shift in staff attitudes in that particular store. Not all mind. Many are still great. But yes, I intend on going for the battery replacement and will push for it according to Apple's own directives.
Have you ever had the iPhone 6 battery replaced? Apple did mine for free, out of warranty, as there’s a replacement program for some of them.
They had a programme for the 6s, not the 6, I reckon. But glad to hear you got a free battery!
Ahh, I never owned a 6s, but may have been thinking of my iPhone 5! I certainly got one for free at one point.
I took my iPhone X to get the replacement yesterday. The battery was at 90% and I have AppleCare+. The technician explained that you can get the replacement, no questions asked, with ApleCare+ at any point during the warranty and suggested I wait until the warranty nears its completion. He explained that although prices are going up on Jan. 1, if the customer requests a battery exchqngr, it will get done.
I kept getting conflicting stories on whether or not AppleCare+ devices get charged the $29, so I canceled my appointment this past Friday. I’ll make another one and have it done before the 31st but for a different store.
Any idea what the cost will be after January 1? My 6S+ battery is in good shape so really doesn't need a replacement at this time, but I want to keep the phone for at least another 2 years if I can get a replacement when needed. I also wonder if the replacements are newly manufactured, or whether they have been sitting on the shelf for a long time.
“Through December 31, 2018, the out-of-warranty battery service fee is $29 for all eligible iPhone 6 or later models. Battery service at $29 may be limited to one repair per iPhone. After December 31, 2018, the fee will change to $49 for all these products except iPhone X, which will change to $69.”
The problem with that is that if your X doesn't drop to 80% or less by the time your AppleCare+ expires, then they won't swap the battery for free, and you'll pay the new $69 replacement fee that they will be charging in 2019.
My Launch Day X is still at 97% so I will likely never get a free battery. With yours at 90% then it depends on how long you've had it, and if it's a launch day X then you might still only drop to 82-84% by the end of the 2 years.
I was told yesterday that even though I have AppleCare+, I still have to pay for my battery replacement, unless something is wrong and I come up in diagnostics. I have a launch day X at 90% and I’m now debating if I should get the battery replaced or not, since I will be upgrading next September 2019.
I was told that as long as you have AppleCare+ and request a battery replacement' it will get done whether it passes the diagnostics or not. The technician explained that although prices go up, it won’t go to the old way after Jan. 1.
I was told the same thing. I was just frustrated that I have been told different answers from different that I have to pay and then that I don’t have to pay. I don’t mind paying $29, just give me the correct answer.
Right, dropping to 80% battery capacity is the "something wrong" that will get you the free battery during your AC+ coverage period.
I got my X at launch. 91% and running well. Took it in today for replacement. Tech was EXTREMELY reluctant to accept my request for battery replacement. Ran full diagnostic, and of course all turned ok and was 110% trying to talk to me out of the battery replacement. Was the tech sincerely trying to talk me out of spending $29? Or is Apple trying to not make replacements for those trying to extend the life of the phones and take a financial hit on the repair cost?
Honestly, i know my battery is more than good. I'm utilizing the program to max out the life of my phone because I PERSONALLY VIEW (others can happily disagree) that this years models are only incrementaly better than the X and the prices are just unreasonably high. Yes, the intent of the program was to alleviate the pain felt by the 6 and 7 users. I was just taken back by how direct the tech was about questioning my decision to replace the battery. I was equally direct with affirmative I wanted the battery replacement. Otherwise, good experience. Turnaround time was 90min.
Honestly, i know my battery is more than good. I'm utilizing the program to max out the life of my phone because I PERSONALLY VIEW (others can happily disagree) that this years models are only incrementaly better than the X and the prices are just unreasonably high. Yes, the intent of the program was to alleviate the pain felt by the 6 and 7 users. I was just taken back by how direct the tech was about questioning my decision to replace the battery. I was equally direct with affirmative I wanted the battery replacement. Otherwise, good experience. Turnaround time was 90min.
The rep I dealt with last week kept questioning explaining that my battery was good and didn’t need to be replaced. The only reason why I didn’t pay the $29, was because one of my kids got sick in the Apple Store and I needed to leave immediately and didn’t have time to leave my phone. I’ll get it done sometime next week or the day my daughter start her winter break.
Well, the unimaginable happened, or Apple changed their policies, because they just replaced my son's 88% capacity iPhone 7+ battery for free under AppleCare+ tonight, with about 3 months remaining on his AC+ warranty.
Coconut battery was reporting 85%, and he's been able to drain the battery in 4-5 hours while just using it normally. It would not drain too fast if he just stuck it in his pocket and used it for nothing but taking phone calls. Today, his charge dropped from 82% to 68% in the Apple store in 25 minutes, after doing the 12.1.2 update there. And doing similar activities could cause it to shut down in about 4 hours.
We totally expected to fight with Apple to be allowed to pay the $29 for a new battery, and not only did they not argue with us, but they didn't charge us. It makes no sense. Every time in the past when we've had a phone draining faster than normal, we've been forced to wipe and restore, and if that didn't fix it then they made us wipe and set up as new, and only then would they consider a replacement. And even that was not enough for them when he had issues with his iPhone 6 in Feb 2017.
Even when we were willing to pay for it, they would always refuse to replace the battery if it was reporting over 80% capacity. My son went through that whole process in Feb 2017 with his iPhone 6 shutting down at 20% charge with battery wear down to 83% capacity, and Apple had refused to replace the battery. It was under AC+ and they wouldn't even let us pay for one. Not only that, but the phone seemed to be running in slow motion.
At the time, I bought the 6 from him to use as a car iPod, and helped him buy his current 7 Plus. But 3 months later I had Batteries+Bulbs replace the iPhone 6 battery and it fixed all of it's problems. Now Apple won't touch that iPhone 6 which no longer sees LTE, because they forced us to take it to a 3rd party for a battery 18 months ago.