Did you not read the article? The guy gave fake names and probably fake addresses, so Apple likely recognised him as a different customer each time.
It seems people are overlooking this tidbit from the article:
"Submission of an iPhone that will not power on is critical to perpetuating iPhone warranty fraud, as the phone will not be able to be immediately examined or repaired by Apple technicians, triggering the Apple iPhone replacement process as part of its product warranty policy," Duffy wrote, quoting Apple brand protection representative Adrian Punderson."
reassemble an iPhone and then generate a fake IMEI can be done within 2 hours..... in Shenzhen, a copycat cityWhat I don't get is how Apple didn't realize the IMEI or serial numbers were fake? Did they have some way of generating them so that Apple would see the device as under warranty.
TheSIM card tray should have a serial number and IMEI. One would think they would check that for warranty status before issuing a replacement or look more closely if the tray is absent.
https://support.apple.com/en-us/HT204073
A Chinese man on Wednesday pleaded guilty in Oregon to one count of trafficking in counterfeit goods, after he managed to trick Apple into replacing hundreds of fake iPhones with authentic handsets through its warranty program (via Bloomberg).
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Quan Jiang, 30, a former engineering student at a community college in Albany, Oregon, sent around 3,000 counterfeit devices to Apple, via one of the state's three Apple stores or online. Jiang used fake names and claimed the iPhones wouldn't turn on and should be replaced under warranty.
But those iphone were 'fake'? So they are 100% copy in hardware? wtf
reassemble an iPhone and then generate a fake IMEI can be done within 2 hours..... in Shenzhen, a copycat city
The phones didn't turn on. Serial numbers etc. are all electronic, you can't get them if you can't turn on the phone.What I don't get is how Apple didn't realize the IMEI or serial numbers were fake? Did they have some way of generating them so that Apple would see the device as under warranty.
The phones didn't turn on. Serial numbers etc. are all electronic, you can't get them if you can't turn on the phone.
This seems a bit racist. He’s a student in the USA ... is he born in China or just calling out his heritage as if that has any real relevance on his actions or the charge or him pleading guilty? Is he an exchange student or a visa etc or a full out United States citizen?
Just pointing this out considering just how insane the current trade war will have serious focus on such articles. Ijustdont think it’s necessary. CinemaSins would definitely say “yuh that’s racist”.
Because apple policy says to trust people first.I still dont get how one guy did it 1500 times before Apple caught on.
Because apple policy says to trust people first.
He didn't trick anyone, Apple store managers routinely instruct their employees to look the other way when confronted by fraud.I still dont get how one guy did it 1500 times before Apple caught on.
He didn't trick anyone, Apple store managers routinely instruct their employees to look the other way when confronted by fraud.
This seems a bit racist. He’s a student in the USA ... is he born in China or just calling out his heritage as if that has any real relevance on his actions or the charge or him pleading guilty? Is he an exchange student or a visa etc or a full out United States citizen?
Just pointing this out considering just how insane the current trade war will have serious focus on such articles. Ijustdont think it’s necessary. CinemaSins would definitely say “yuh that’s racist”.
I think a good way to think about the punishment is to run a cost/benefit analysis. What was his NET, minus $200k, minus Mercedes, devided by three years in American Prison. For some people, that is a good deal and they would take it even knowing they would be caught. Cost of doing (illegal) business. The punishment has to make the risk not worth it.
His status as a Chinese national (which means he's here on a student visa) is material to his acquisition of the fraudulent phones, and his reselling of them back into the Chinese market.
very good question!!! the same to me, I am also very curious about what kind of hardware / software they are using to generate [or we can say "rewrite"] the IMEI and then activate it via the Apple Database Verifying. But it is a fact happening in Shenzhen. I read a long text about the illegal industry of the "Black market". the iPhone market in Shenzhen is beyond my imagination.While that is possible. Isn't that just to trick carriers into allowing activation? How would that show up in Apple's database? How would that reconcile with the serial number in Apple's database? I'm just curious. As it seems like there should be an immediate red flag when they type in the numbers on the SIM card tray or a missing SIM card tray. Unless this operation is more sophisticated or Apple is a bit more lax than I would suppose.