manufacturer defect - A Bulge on Watch Screen

Discussion in 'Apple Watch' started by thebrick, Apr 24, 2015.

  1. thebrick, Apr 24, 2015
    Last edited: Apr 24, 2015

    thebrick macrumors regular

    thebrick

    Joined:
    Apr 18, 2010
    Location:
    GA, United States
    #1
    So I just found my watch has a small bulge on AMOLED screen.
    It seems like internal parts has poked the panel away from the inside. :roll eyes:
    There's no problem on screen operation, but it just bothers me.

    I'm going to visit apple store near my home to surprise a genius.

    IMG_4153.jpg
    IMG_4155.jpg

    42MM SS with Milanese Loop
     
  2. Technodynamic macrumors 6502

    Technodynamic

    Joined:
    Jul 25, 2012
    #2
    that would bother me. For the money we spent on these... Apple can replace it imo.
     
  3. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
    #3
    Congrats on getting your watch!
    Bummer it has an issue...should be a no brainer replacement
     
  4. thebrick thread starter macrumors regular

    thebrick

    Joined:
    Apr 18, 2010
    Location:
    GA, United States
    #4
    I'm pretty sure that they will help me replacing it. :D
    tho I'm kinda worried about this supply constraint.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    Yeah, you might have to wait for the replacement.
     
  6. frumpy16 macrumors 6502a

    frumpy16

    Joined:
    Dec 8, 2008
    #6

    Yeah from other comments I've seen I think you'll have to wait for another to be shipped to you but I wouldn't compromise on this. If it were me I'd make them ship the new one and let me keep the one I had until the new one came in.
     
  7. abuskeletor macrumors regular

    Joined:
    Apr 20, 2015
    Location:
    United States
    #7
    That sucks. Update us on the replacement timeline when you know more.
     
  8. nasa25 macrumors 65816

    Joined:
    Apr 11, 2010
    Location:
    canada
    #8
    #battleofthebulge

    Sorry to hear about this OP. Hopefully you can get a quick replacement at the Apple Store
     
  9. eXoenDo macrumors member

    eXoenDo

    Joined:
    Jun 7, 2010
    #9
    Some users have reported that Apple Stores do have replacement units available. Make a genius bar appointment i'd say.
     
  10. thebrick thread starter macrumors regular

    thebrick

    Joined:
    Apr 18, 2010
    Location:
    GA, United States
    #10
    That sounds more than fantastic! Thank you for your info. :apple:
     
  11. alia macrumors 6502a

    alia

    Joined:
    Apr 2, 2003
    Location:
    Orlando, FL
    #11
    With as much time as the watch spends with the screen off, I would ask for a replacement too - that shouldn't have passed through QA - really obvious bulge!
     
  12. poppe macrumors 68020

    poppe

    Joined:
    Apr 29, 2006
    Location:
    Woodland Hills
  13. jaeb0922 macrumors regular

    jaeb0922

    Joined:
    Jan 25, 2012
    Location:
    Rhode Island
    #13
    Absolutely a no brainer replacement! I'd like to hear more about this after you call it in. Please update us!
     
  14. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #14
    Apple stores don't carry any stock. Don't waste your time.
     
  15. skywest153 macrumors member

    Joined:
    Jun 21, 2010
    #15
    Carrying stock and having Genuis Bar replacements are not the same thing.
     
  16. Phil Holland macrumors regular

    Joined:
    Jun 7, 2011
    #16
    #factcheck


    Stock and brown box replacements are different.
     
  17. dacreativeguy macrumors 68020

    Joined:
    Jan 27, 2007
    #17
    They should have stock for replacements. Wouldn't surprise me if they have watch bodies and bands separate for warranty issues.
     
  18. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
    #18
    For sale stock NO
    Replacement stock YES
     
  19. thebrick thread starter macrumors regular

    thebrick

    Joined:
    Apr 18, 2010
    Location:
    GA, United States
    #19
    I know they won't carry unit for sale until later in June.
    But CS units could be different.

    I will visit apple store anyway. it takes only 10m driving from my home. :D
     
  20. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #20
    They don't have any replacement stock for the Apple Watch or Retina MacBook.
     
  21. Phil Holland macrumors regular

    Joined:
    Jun 7, 2011
    #21
    That's incorrect.
     
  22. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #22
    At least not from my experience.
     
  23. 16Paws macrumors 6502a

    Joined:
    Jun 2, 2014
    #23
    It all depends on the store. The proximity to a major location helps but... And I am 100% certain as I have had issues with iPhone 5, 6+ and mini during supply constraints... If they do not have it they WILL let you keep yours until the new one comes in.
     
  24. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #24
    I don't think you understand, but Apple strictly sold stock through its online distribution. It never shipped any stock to retail stores like it did with the iPhone. Not even for customer service purposes. I was told that stores will soon have them in stock though. I was promised a new replacement even after my return period expired by the store manager as soon as they get them.
     
  25. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #25
    I have to wait 3-5 days =(
     

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