Many Apple Music Listeners Seeing 503 iCloud Connection Errors

[MacRumors]

Apple Music appears to be experiencing some issues today, with some users reporting continual 503 errors for the last several hours. When attempting to play an Apple Music song via iTunes, an error message that says "The shared library 'Cloud Music Library' is not responding."

More annoying than debilitating, the error can be dismissed and music will play after another attempt to connect. The error also seems to pop up occasionally when no music is being played. Errors are being reported by MacRumors readers, redditors, and people on Apple's Support Communities.

Apple's System Status page is not reporting an outage at this time and the 503 error does not appear to be affecting all users. It is not clear what is causing the issue or when it will be fixed by Apple.

Since its June 30 debut, Apple Music has experienced a few outages, including an hour-long Beats 1 radio outage on launch day.

Article Link: Many Apple Music Listeners Seeing 503 iCloud Connection Errors

 

[dlimes13]

Yep. I contacted Apple Support regarding this just a little bit ago. They are "investigating" it. At least it's widespread, makes me feel better.

 

[bbfc]

No issues here. Sometimes it says i'm not signed in to Apple Music when using iTunes on my Mac, but thats all.

 

[aberrero]

I couldn't get it to play music afterwards on mac or windows, currently listening on my phone and ever more sure of switching back to Spotify.

lol at Apple services.

 

[ryandwayne]

I was also on the phone with AppleCare yesterday about this same issue. iPhones & iPads don't seem to be effects. Only iTunes on my Mac. Finally some wide-spread news about it is nice.

 

[LewisChapman]

Apple's System Status page has always been about as useful as an ejector seat in a helicopter.

 

[SgtPepper12]

So I guess I'm not the only one. Hope this is resolved quickly, the whole Apple Music launch went rather smoothly until now.

 

[szimme86]

I was on the phone with apple waiting for them to figure out the issue when i saw this article lol THANKS

 

[Porco]

Taylor Swift, we need you to write another letter!

 

[AppLvr4Life]

I contacted Apple about it. She did a screen share with me, had me go into firewall, made me turn "on" firewall which I did not realize was off (Shame on me! ). Told me that firewall had to be on in order for Apple Music to work properly. It immediately fixed the issue for me, at least so far. Crazy...

 

[MikeAnd]

This happened to me for around an hour, and then after I restarted my router it disappeared. Maybe that was just coincidental though.

 

[f0ku5]

I contacted Apple about it. She did a screen share with me, had me go into firewall, made me turn "on" firewall which I did not realize was off (Shame on me! ). Told me that firewall had to be on in order for Apple Music to work properly. It immediately fixed the issue for me, at least so far. Crazy...

Haha wtf This is the most stupid thing I've heard in my entire life.

 

[redsoxunixgeek]

10.5.4 503 Service Unavailable
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay. If known, the length of the delay MAY be indicated in a Retry-After header. If no Retry-After is given, the client SHOULD handle the response as it would for a 500 response.

Note: The existence of the 503 status code does not imply that a
server must use it when becoming overloaded. Some servers may wish
to simply refuse the connection.

 

[cavalierfh]

Not for nothing, but this is why I am holding out for a few months for the 'initial shakedown' to work kinks out. Apple hasn't always been stellar IMO in network peering/availability when it comes to iTunes, so I assumed stuff like this would crop up. Not banging the service, but especially if all my music is out on the net.. I want to be able to play it! ^_^.

 

[kemlin]

My first reaction, coming from years of Windows experience at work, was to reboot my iMac, and that fixed it.

 

[Zxxv]

I closed iTunes completely and have kept it off after being bugged by it whilst doing other stuff.

 

[Zxxv]

My first reaction, coming from years of Windows experience at work, was to reboot my iMac, and that fixed it.

so this explains where all the sacked Microsoft employees went

 

[Mike MA]

For me just Beats 1 connection issues and outages. First time ever I have to admit.

 

[a.gomez]

was just a matter of time. Apple has never been all that good at making web services.

 

[bgraham]

'It just works!'

 

[LiE_]

I created a thread here about it: https://forums.macrumors.com/threads/apple-music-wont-play-on-osx.1901401/#post-21604245
It references a thread on the apple support forum which seems to show it's wide spread geographically too.

 

[npmacuser5]

'It just works!'

In Apple's case " It Works Just" when it comes to cloud based services!

 

[0098386]

It just works!

 

[Benjamin Frost]

I'm heartily pleased not to have tried Apple Music or upgraded to iTunes 12.2.

I guess this is the face of the new Apple: beta software for everyone.

Diversity rules; both good and bad software is given equal status.

 

[Benjamin Frost]

So I guess I'm not the only one. Hope this is resolved quickly, the whole Apple Music launch went rather smoothly until now.

About as smoothly as Samsung's phone sales.