Many Users Reporting Touch ID Not Working in App Store on iOS 8.3

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Apr 9, 2015.

  1. MacRumors macrumors bot

    MacRumors

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    Following the release of iOS 8.3 for iPhone and iPad on Wednesday, many users have turned to the Apple Support Communities, Reddit and MacRumors discussion forums about Touch ID not working in the App Store on the latest software version. The issue affects multiple iPhone and iPad models, including the iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2, although the bug does not appear to affect all users.
    The bug persists for many regardless of whether Touch ID is listed as enabled for purchases under Settings > iTunes & App Store, and there does not appear to be a proper solution for the problem yet. Apple may be forced to resolve the bug through a minor point update such as iOS 8.3.1, as it has done in the past with iOS 8.0.2 when the original iOS 8.0.1 update broke Touch ID and Wi-Fi entirely.

    Fortunately, the lack of Touch ID within the App Store is mainly an inconvenience at this point for affected users, rather than a serious security issue. iPhone and iPad users will still be prompted to enter their Apple ID password when purchasing apps from the App Store, which was standard functionality before Touch ID was released on the iPhone 5s. Apple has yet to provide comment on the matter.

    Article Link: Many Users Reporting Touch ID Not Working in App Store on iOS 8.3
     
  2. kyjaotkb macrumors 6502

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  3. SkippyThorson macrumors 65816

    SkippyThorson

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  4. aaronsullivan macrumors regular

    aaronsullivan

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    #4
    It's pretty crazy that got by the extensive (even public, right?) beta testing.
     
  5. bms2993 macrumors regular

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    #5
    Can confirm. I was wondering what happened... :rolleyes:
     
  6. 2457282 Suspended

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    Actually, I noticed this in the public beta and reported it. I did not really care since I don't purchase that often through the App Store or iTunes, but it did seem a bit odd. Surprised that it was not addressed for the final build.
     
  7. ghostface147 macrumors 68000

    ghostface147

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    Bug report submitted. How odd it worked for me yesterday morning using 12F61 when I downloaded Mortal Kombat X. I am using a Verizon iPhone 6, 64 gig.
     
  8. cambookpro macrumors 603

    cambookpro

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    #8
    From what I can remember, it worked perfectly in the betas. This bug was only introduced in this version.
     
  9. Kuruption46 macrumors newbie

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    #9
    Just checked mine if it works, and it doesn't work. It asks for your password every time.
     
  10. vintimus macrumors regular

    vintimus

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    Yup seeing the same thing. Hopefully this will be the biggest issue from 8.3, fingers crossed.
     
  11. iamevilbear macrumors newbie

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    Touch ID not working here either for the store, iPhone 6
     
  12. Phil A. Moderator

    Phil A.

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    #12
    This is pretty shoddy by Apple - it's not exactly an obscure issue!
     
  13. techguy9 macrumors regular

    techguy9

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    #13
    Now working for me on iPad Air 2, will send a bug report.
     
  14. Squuiid macrumors 6502

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  15. MrGimper macrumors 68040

    MrGimper

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    Indeed, it's all about perception and expectation. Forget the 100's of bug fixes in 8.3, this fail will taint things.
     
  16. SMIDG3T Suspended

    SMIDG3T

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    Another 6 user here. Can't use Touch ID, always asks for Apple ID password.
     
  17. Shanghaichica macrumors 601

    Shanghaichica

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    Mine doesn't work on any of my devices (6 plus, iPad Air 2 and iPad mini 3). I'm not a happy bunny :mad:
     
  18. dilap macrumors 6502a

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  19. MrGimper macrumors 68040

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    #19
    Do we think this is "big enough" an issue for Apple to release 8.3.1 in the next day or so?
     
  20. Bazooka-joe macrumors 65816

    Bazooka-joe

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    #20
    Just how are people going to order their new watch without Touchid ;)
     
  21. stan1028 macrumors member

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  22. nt5672 macrumors 6502a

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    #22
    Another example of a last minute change that should have been ok, but wasn't.
     
  23. ArtOfWarfare macrumors 604

    ArtOfWarfare

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    #23
    I've noticed that TouchID seems to take a lot longer to unlock my iPhone 6+ since updating to iOS 8.3... I wonder if it's related?
     
  24. Kissaragi macrumors 68020

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    #24
    Apple need to invest in software quality control. Ive had more bugs and issues with software in the last year than the 5 before it combined.
     
  25. ttmrn macrumors regular

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    #25
    interesting to know that "many users" actually use touchid for the App Store.
     

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