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Not saying you are lying, but could it be possible that some one dropped it and didn't tell you? I would be freaking out, if my phone was fine one day and the next day the screen is chipped and scratches are on it. I would not be blaming the case, i would be trying to figure out who damaged my phone.
Cases can do this. I have proof from previous iPhones I have at home. Do not have pictures right now though. First is an Apple bumper case for the iPhone 4 and the other is an Incipio with a complete rubber interior for the iPhone 5.
 
It looks like it scratched right at the edge of that case. Guess matte black is susceptible to this as well, just not as easy as jet black.
 
Cases can do this. I have proof from previous iPhones I have at home. Do not have pictures right now though. First is an Apple bumper case for the iPhone 4 and the other is an Incipio with a complete rubber interior for the iPhone 5.

I am sure that can happen, but I had my i5 slate/black in a case for a year and it doesn't have any scratches on it. My kids have had a case on their phones from day one and they are constantly taking it on and off because they keep their student ID's in it. Not one scratch yet.
 
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I have a clear caseology case on mine and crap gets in there...I clean it out once in a while but not OCD-like. Not a scratch on my phone. Hmm. Something is fishy here. What case did you use? The Apple cases don't cover the bottom, so those are a no-go IMO.
 
I've used the Apple leather case on my 6+ and 6s+ and some little bits do occasionally get inside the case. But after 12 months use on each one, I've not had a single mark on it. I can't see how after a few days use a phone would end up looking that bad. Surely someone has done this and not told you.
 
do you have a link to the case in question here. Bit hard to judge anything without seeing the actual case.
 
do you have a link to the case in question here. Bit hard to judge anything without seeing the actual case.
https://www.amazon.com/gp/product/B01IWU161Q/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
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Yikes...a little grit in the case did that?

I'm so sorry. But you're a good dude for posting this as a cautionary tale.

I appreciate you understanding my reasoning for posting this. I'm not trying to get sympathy or a replacement. Just saying be careful. I remember this was a big problem with the 5 too
 
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The edge reminds me of the Apple bumper I used on the 4S that they gave away because of 'antenna gate'. I found that over time, taking it on and off it did mark my phone. But not to that extent. Has anyone had acces to your phone?
 
I completely believe this happened, but not for the reason you stated. There's no way a case can do that on its own. Some sand or something gritty had to have gotten in there and scratched it - there's just no other way.
 
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Remember we had a subset of Black and Slate iPhone with defective anodization coating where the black rubbed off like crazy. The OP could have simply gotten an unit with defective anodization coating, in which case it should be swapped out.
 
I'm not going to take anything away from the OP's experience... I believe this can happen, but do want to point out that this is not necessarily normal or to be expected.

I usually always go with a case and have had cheap and expensive cases and have never had one cause a scratch or damage. With that said, cases are not air tight and dust/debris can get in between the case and the phone which could cause scratches/damage to occur. I usually take my phone out every few days to clean the phone and the inside of the case and that has worked for me.
 
Remember we had a subset of Black and Slate iPhone with defective anodization coating where the black rubbed off like crazy. The OP could have simply gotten an unit with defective anodization coating, in which case it should be swapped out.

But the chipped glass? Really?
 
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Reviews are relatively high for a case that would cause such damage. The only non 5 star review just claims it feels cheap. The 7 case had even better reviews actually.
 
But the chipped glass? Really?
You're really on about this aren't you? I'm not attributing the chip to the case. It could have happened at any time. What I meant was under normal usage as per every iPhone I've had, this is the first time I've encountered a chip, and that's within the first two weeks. For your sake I hope nothing happens to your phone.
 
make sure to take off your iphone from the case every day and clean it from all the dust. otherwise dont use a case. its just so easy :D
 
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I have a clear caseology case on mine and crap gets in there...I clean it out once in a while but not OCD-like. Not a scratch on my phone. Hmm. Something is fishy here. What case did you use? The Apple cases don't cover the bottom, so those are a no-go IMO.

Something is definitely fishy.
 
The case did not chip the screen so . . . . . . .

Apple needs to automatically start the video camera when it senses it is being dropped or in free fall. The video should be indestructible.

My Sedio Surface case has a very thin silicone "slipper" that fit on the iPhone before it goes in the case. When the slippered phone goes in the case it seals the device dust and grit proof. I have left my Surface case on for months and when removed it was grit and debris free. The case feels like the top of a ThinkPad, kinda rubbery but not sticky.

I have found no better.
 
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I got a clear case since I bought the matte black for the color. Leather would defeat that purpose
Sadly, I see nothing has changed regarding clear cases. I bought a clear case for my gold iPhone 6 and dirt messed up my phone also. As much as it pains me to cover up such a great color, Apple Leather Black cases have kept my phones pristine since.
 
Sadly, I see nothing has changed regarding clear cases. I bought a clear case for my gold iPhone 6 and dirt messed up my phone also. As much as it pains me to cover up such a great color, Apple Leather Black cases have kept my phones pristine since.

I had a Tech 21 case on my 6 Plus and it got little dot scuffs all over it cause of the crap that got in the case...so I get it. I just wish the Apple cases covered the bottom.
 
The tech21 case is a good option besides the Apple leather brand. I normally rotate between the two and sometimes my Mophie depending on where I'm going and what I'm doing.
 
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