Hey,
I have a 2017 13" nTB MBP with 16gb/256gb. I feel as if it struggles to do things that should not be an issue for a laptop of this price. I'm currently running skype, powerpoint, IINA, and 3 chrome tabs - and the fan is on full blast. Why is my 2000$ laptop getting hot with such simple tasks?
Also, sometimes it will get lag spikes out of no where. I'll plug in my external 1080p monitor, and all the animations get super choppy for about 10 minutes. Like opening mission control, scrolling through dock, opening/closing apps, and dragging windows around.
Definitely not feeling like this expensive laptop is worth all the hype.
[doublepost=1509261012][/doublepost]This is what Etrecheck shows:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-29 03:07:38
Download EtreCheck from https://etrecheck.com
Runtime: 2:07
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Skype, Powerpoint, IINA, Chrome (3 tabs) and fan is working super hard
Hardware Information: ⓘ
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro14,1
1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
8 GB LPDDR3 2133 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 32
Video Information: ⓘ
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
Color LCD 2880 x 1800
Disk Information: ⓘ
APPLE SSD AP0256J disk0: (251 GB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 315 MB
(disk0s2) <not mounted> [APFS Container]: 250.69 GB
USB Information: ⓘ
USB30Bus
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB Keyboard
Logitech Gaming Mouse G502
USB31Bus
VIA Labs, Inc. USB3.0 Hub
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 250.69 GB (194.00 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 250.69 GB (194.00 GB free)
(disk1s2) <not mounted> [Preboot]: 250.69 GB
Physical disk: disk0s2 250.69 GB
(disk1s3) <not mounted> [Recovery]: 250.69 GB
Physical disk: disk0s2 250.69 GB
(disk1s4) /private/var/vm [VM]: 250.69 GB
Physical disk: disk0s2 250.69 GB
System Software: ⓘ
macOS High Sierra 10.13 (17A405) - Time since boot: about 4 days
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 159 Apple tasks
[running] 121 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 170 Apple tasks
[running] 121 Apple tasks
Launch Agents: ⓘ
[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2017-08-31) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[running] com.staticz.soundcontrol.agent.plist (Dominic Feira - installed 2017-09-25) [Lookup]
Launch Daemons: ⓘ
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-25)
[loaded] com.bearisdriving.BGM.XPCHelper.plist (? dfd10116 307b8b98 - installed 2017-09-30) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-08-15) [Lookup]
User Launch Agents: ⓘ
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-29) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-24) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? 4823d45a d03dc231 - installed 2017-09-07) [Lookup]
User Login Items: ⓘ
Magnet Application
(/Applications/Magnet.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 (installed 2017-09-06) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Safari Extensions: ⓘ
[enabled] uBlock Origin - Chris Aljoudi/Raymond Hill - https://www.github.com/el1t/uBlock-Safari (installed 2017-10-28)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 250.69 GB Disk used: 56.68 GB
Destinations:
[redacted]TimeMachine [Local]
Total size: 499.88 GB
Total number of backups: 2
Oldest backup: 2017-10-22, 12:24 AM
Last backup: 2017-10-28, 8:20 PM
Size of backup disk: Adequate
Backup size 499.88 GB > (Disk used 56.68 GB X 3)
Top Processes by CPU: ⓘ
65% Skype
30% kernel_task
25% WindowServer
20% Google Chrome
11% Google Chrome Helper
Top Processes by Memory: ⓘ
1.48 GB kernel_task
664 MB softwareupdated
473 MB Microsoft PowerPoint
461 MB Skype
293 MB WindowServer
Top Processes by Network Use: ⓘ
Input Output Process name
693 MB 665 MB Skype
2 MB 1 MB mDNSResponder
111 KB 21 KB netbiosd
31 KB 43 KB apsd
0 B 4 KB SystemUIServer
Top Processes by Energy Use: ⓘ
66.62 Skype
20.06 WindowServer
19.16 Google Chrome
10.44 Google Chrome Helper
6.74 coreaudiod
Virtual Memory Information: ⓘ
7.56 GB Available RAM
3.31 GB Free RAM
8.44 GB Used RAM
4.25 GB Cached files
354 MB Swap Used
Software installs (last 30 days): ⓘ
Background Music 0.1.1: (installed 2017-09-30)
Sound Control: (installed 2017-09-30)
Microsoft Excel for Mac: (installed 2017-10-10)
Microsoft PowerPoint for Mac: (installed 2017-10-10)
Microsoft AutoUpdate: (installed 2017-10-11)
Microsoft Word for Mac: (installed 2017-10-11)
Microsoft Outlook for Mac: (installed 2017-10-11)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-26 18:01:43 PrintUITool Crash [Open]
Cause: objc_msgSend() selector name: respondsToSelector:
2017-10-24 19:28:42 Last shutdown cause: 0 - Power loss
I have a 2017 13" nTB MBP with 16gb/256gb. I feel as if it struggles to do things that should not be an issue for a laptop of this price. I'm currently running skype, powerpoint, IINA, and 3 chrome tabs - and the fan is on full blast. Why is my 2000$ laptop getting hot with such simple tasks?
Also, sometimes it will get lag spikes out of no where. I'll plug in my external 1080p monitor, and all the animations get super choppy for about 10 minutes. Like opening mission control, scrolling through dock, opening/closing apps, and dragging windows around.
Definitely not feeling like this expensive laptop is worth all the hype.
[doublepost=1509261012][/doublepost]This is what Etrecheck shows:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-29 03:07:38
Download EtreCheck from https://etrecheck.com
Runtime: 2:07
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Skype, Powerpoint, IINA, Chrome (3 tabs) and fan is working super hard
Hardware Information: ⓘ
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro14,1
1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
8 GB LPDDR3 2133 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 32
Video Information: ⓘ
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
Color LCD 2880 x 1800
Disk Information: ⓘ
APPLE SSD AP0256J disk0: (251 GB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 315 MB
(disk0s2) <not mounted> [APFS Container]: 250.69 GB
USB Information: ⓘ
USB30Bus
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB Keyboard
Logitech Gaming Mouse G502
USB31Bus
VIA Labs, Inc. USB3.0 Hub
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 250.69 GB (194.00 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 250.69 GB (194.00 GB free)
(disk1s2) <not mounted> [Preboot]: 250.69 GB
Physical disk: disk0s2 250.69 GB
(disk1s3) <not mounted> [Recovery]: 250.69 GB
Physical disk: disk0s2 250.69 GB
(disk1s4) /private/var/vm [VM]: 250.69 GB
Physical disk: disk0s2 250.69 GB
System Software: ⓘ
macOS High Sierra 10.13 (17A405) - Time since boot: about 4 days
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 159 Apple tasks
[running] 121 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 170 Apple tasks
[running] 121 Apple tasks
Launch Agents: ⓘ
[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2017-08-31) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[running] com.staticz.soundcontrol.agent.plist (Dominic Feira - installed 2017-09-25) [Lookup]
Launch Daemons: ⓘ
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-25)
[loaded] com.bearisdriving.BGM.XPCHelper.plist (? dfd10116 307b8b98 - installed 2017-09-30) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-20) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-08-15) [Lookup]
User Launch Agents: ⓘ
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-29) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-24) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? 4823d45a d03dc231 - installed 2017-09-07) [Lookup]
User Login Items: ⓘ
Magnet Application
(/Applications/Magnet.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 (installed 2017-09-06) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Safari Extensions: ⓘ
[enabled] uBlock Origin - Chris Aljoudi/Raymond Hill - https://www.github.com/el1t/uBlock-Safari (installed 2017-10-28)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 250.69 GB Disk used: 56.68 GB
Destinations:
[redacted]TimeMachine [Local]
Total size: 499.88 GB
Total number of backups: 2
Oldest backup: 2017-10-22, 12:24 AM
Last backup: 2017-10-28, 8:20 PM
Size of backup disk: Adequate
Backup size 499.88 GB > (Disk used 56.68 GB X 3)
Top Processes by CPU: ⓘ
65% Skype
30% kernel_task
25% WindowServer
20% Google Chrome
11% Google Chrome Helper
Top Processes by Memory: ⓘ
1.48 GB kernel_task
664 MB softwareupdated
473 MB Microsoft PowerPoint
461 MB Skype
293 MB WindowServer
Top Processes by Network Use: ⓘ
Input Output Process name
693 MB 665 MB Skype
2 MB 1 MB mDNSResponder
111 KB 21 KB netbiosd
31 KB 43 KB apsd
0 B 4 KB SystemUIServer
Top Processes by Energy Use: ⓘ
66.62 Skype
20.06 WindowServer
19.16 Google Chrome
10.44 Google Chrome Helper
6.74 coreaudiod
Virtual Memory Information: ⓘ
7.56 GB Available RAM
3.31 GB Free RAM
8.44 GB Used RAM
4.25 GB Cached files
354 MB Swap Used
Software installs (last 30 days): ⓘ
Background Music 0.1.1: (installed 2017-09-30)
Sound Control: (installed 2017-09-30)
Microsoft Excel for Mac: (installed 2017-10-10)
Microsoft PowerPoint for Mac: (installed 2017-10-10)
Microsoft AutoUpdate: (installed 2017-10-11)
Microsoft Word for Mac: (installed 2017-10-11)
Microsoft Outlook for Mac: (installed 2017-10-11)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-26 18:01:43 PrintUITool Crash [Open]
Cause: objc_msgSend() selector name: respondsToSelector:
2017-10-24 19:28:42 Last shutdown cause: 0 - Power loss