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These thread has sent shock waves inside me ! Holy Cow ! I am thinking, I mean, How can that black coating just peel off on inside of the of the screen ?? The OP says he just used a cloth and water to clean it ? How on Earth is that Possible that the coating peeled off with just as simple as that ? Apple in all its manuals for all its product say this, should the need arise you can use a damp cloth (no problem) to clean your Apple device ! So even Apple officially says ok to clean your device with a damp cloth ? so how could this be possible than ? I am soon going to be a proud owner of the UBER COOL ! rMBP and I am very particular (some would say fussy) about keeping my electronic/especially computing device clean. And once or maybe 1-2 times in a week I do clean it with damp cloth ! does this incident mean I should stop thinking about doing that, with the fear of the coating just peeling off ! I mean WTF ? How on Earth is that Possible ? with such a gentle wiping and cleaning ! Holy S h i t !! :eek:
 
I've had my rMBP for about one year now, and I wipe the screen with a black microfiber cloth daily, but there are zero scratches to be found on the screen or the border.

I assume it must be a manufacturing defect in a select few units and not a general trend.
 
I've had my rMBP for about one year now, and I wipe the screen with a black microfiber cloth daily, but there are zero scratches to be found on the screen or the border.

But do you like, wipe it with a damp/wet cloth ? Have you ever tried doing it that way ?
 
Read same complaints, but went ahead, and made the purchase. Turned up the brightness one notch, and no issues viewing the screen nor clarity. I can't even see the darn screen protector myself. Unknown why others have issues. I have the retina screen so this might be why some are complaining....

http://store.apple.com/us/product/H...protector-for-macbook-pro-with-retina-display
I received my Moshi iVisor Pro screen protector! the application is as easy as stated, BUT ...it makes my gorgeous Retina look like an old Cathode Ray Tube display! it's disgusting and needless to say, I took it off after 5 minutes.

edit: added images = raw screen on the left of the black band\Moshi on the right
 

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But do you like, wipe it with a damp/wet cloth ? Have you ever tried doing it that way ?

In fact, I've never used water. Only dry microfiber cloth. I rub hard and I use my nails for resilient spots, but never water.
 
Been having a good, close look at my screen edge today and noticed the black bezel folk are complaining about scratching is behind the glass screen. :confused:

Have a look at the picture below and notice how the bezel doesn't have any raised border whatsoever, even around the Camera aperture [directly above the highest of the 3 lights]! and the reflectivity of the screen doesn't alter where the border starts - it's glass all the way to the edge.

I'm now thinking those that have somehow scratched their screens, may have refurbished screens that have the bezel painted\glued on the outside to hide a repair\defect in the original border and it's this that's being damaged.

Thoughts?

Edit: okay, scrap that thought! just had another look at the pictures posted previously and it's definitely a coating issue.

As you were.
 

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Just showed my screen at the Genius Bar today. They quickly decided the screen had to be replaced (still in warranty).

They also said the problem was not a well known one by Apple.
 
They also said the problem was not a well known one by Apple.
I just had my screen replaced (at 13 months, under AppleCare). After I confirmed that the screen had never seen chemicals (a true statement -- it had never even seen water), it took all of ~5 msec. for my guy to decide it was a covered replacement.

I'd be quite surprised if Apple, with its sophisitcated warranty tracking capability, doesn't know *exactly* what is the rate of coating problems. I'm not suggesting the number of coating problems is high, just that it is likely well known to Apple, even if a large number of screens is not involved.
 
I agree with what you're saying.

I think they are well aware, but its just not high on the list because of the low numbers.
 
Same problem for me. Bought my 13inch Macbook Pro Retina 5 months ago (May 2014) and stains started to appear around the bezel after the first month. Things progressively got worse, despite normal use. When major stains started to appear in the middle of the screen I decided to call Apple support:
Screen+Damage+2014+Macbook+Pro+Retina.JPG


In response to me referencing the complaints here and on Apple Support forum, Apple Support acknowledged that this seems to be a more widespread problem that is not necessarily due to inadequate usage. They sent me to an Apple store (or authorized Service Provider) to get my screen replaced; something they said should be covered by the warranty. Will post update when repair has indeed been completed.
 
These thin MacBooks flex slightly when in bags etc just as Airs do. Get one of those microfibre cloths that sit between the keys and the screen: Radtech or Shaggy do them. This will help protect the overly fragile coating. I think this might be what starts the flaking, then cleaning worsens it.

I had to replace my Air due to this (not coating, but screen damage from the keyboard). The Genius said it was superficial damage not covered. I brought up a white screen and said look- it's made the screen go yellow there.
'I can't see it,' he replied.
'Stare longer, you will.'
'Oh yeah,' he said, 'I see it now. I'll replace the unit.'

There was no yellow. I am a Jedi master. Apple should ship the microfibre protectors with the MacBooks. I emailed with my excellent suggestion. They did not listen. I have yet to master the Jedi way via email.

PS I haven't even watched Starwars. I'm just gifted. Or special, as momma says.
 
I'd suggest you buy a bigger microfibre cloth, ball it up, then use that to cushion the pressure you're placing on the screen! by using your thumb\finger behind a thin cloth you're applying too much pressure to a small spot. I think it tends to go around the edges of the screen first because that's where people will dig in the hardest to get into the edge.

The one I use is around 450 x 350mm, When I fold it in half it's still bigger than the screen ...seriously! so when it's balled up, there's no chance of finger pressure reaching the screen and I find that (and a gentle fluid) is enough to get rid of any marks. I also use a keyboard cover to prevent the hard edges of the keys marking the screen when it's closed.

There's a picture a couple of posts above yours and the screen looks like it's been cleaned with Dremel. I'm into my 5th month of ownership and despite being anal about it being spotless, there's not a mark on it. Long may it continue that way.
 
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It is hard to say what is too strong pressure. I think in this test I didn't too strong. I just wanted to destroy small area. I had dozens laptops, cameras, lenses, plasma tv with similar coating and I'm not a novice in maintenance stuff like this. My oldest multi coated Pentax 1.4 50mm lens is ab. 30 years old and it is in perfect condition. I still use it with Sony Nex system.
It is first time I see so week coating like this. My screen was perfect for 11 months. Same days ago something happened and now it is worse and worse every day.
 
I agree, it's hard to know what's too much pressure! but if your coating is rubbing off, then I'd suggest that's too much and you need to apply less.
 
Could this be the glue reacting to heat and pressure? I think the retina screens are all glued together , and glue always degrades after a certain time, especially with heat..

Do the non-retinas mbp have the same issues?
 
Could this be the glue reacting to heat and pressure? I think the retina screens are all glued together , and glue always degrades after a certain time, especially with heat..

Do the non-retinas mbp have the same issues?


No, it is not glue. It is antireflectin (AR) coating.
I don't know what is the reason. May by air pollution in my city.

----------

:eek::eek::eek:

what generation of macbook pro is that ? have you tried to bring it into the store ?

last
 
Update: The display on my 15" rMBP was replaced under warranty at the Genius bar. It took them 3 days.
 
Been having a good, close look at my screen edge today and noticed the black bezel folk are complaining about scratching is behind the glass screen. :confused:

Have a look at the picture below and notice how the bezel doesn't have any raised border whatsoever, even around the Camera aperture [directly above the highest of the 3 lights]! and the reflectivity of the screen doesn't alter where the border starts - it's glass all the way to the edge.

I'm now thinking those that have somehow scratched their screens, may have refurbished screens that have the bezel painted\glued on the outside to hide a repair\defect in the original border and it's this that's being damaged.

Thoughts?

Edit: okay, scrap that thought! just had another look at the pictures posted previously and it's definitely a coating issue.

As you were.
what light stick/pen are you using in that photo?
 
This concerns the heck out of me and makes me wonder if I should get rid of my retina, and wait for the next one. I bought it a month ago and plan on getting extended care. But if it happens, I can get it fixed under apple care, and it will just happen again. Then when I go to sell it, value will drop significantly due to any marks that may be there.

Anyone with late 2014 MBPr having this issue?
 
This concerns the heck out of me and makes me wonder if I should get rid of my retina, and wait for the next one
Except you don't know if the newer ones have the issue yet. This issue is cropping up on older MBPs where months/years of cleaning by some have caused this. I'm not blaming the people for rubbing the coating off, but merely pointing out that it takes time to see this defect reveal itself.

I agree, I'm not happy with the situation as well. Makes me think twice about another rMBP.
 
Except you don't know if the newer ones have the issue yet. This issue is cropping up on older MBPs where months/years of cleaning by some have caused this. I'm not blaming the people for rubbing the coating off, but merely pointing out that it takes time to see this defect reveal itself.

I agree, I'm not happy with the situation as well. Makes me think twice about another rMBP.

Yea, I DON'T know. I thought that'd be clearly indicated.

If it does prove to be a problem on 2014 models, and the next MBP aren't drastically redesigned, I wonder if they will have it fixed. I'm extremely gentle with my Apple products and usually keep them for a long time, so I'm not too worried.

I think I'm more shocked at the amount of problems Apple's been having lately, with their portables. I don't subscribe to the bending phone issue, but with the graphics law suit, bad digitizers on iPad minis, several other things, and this, I am wondering if the death of Jobs opened the gates (no pun originally intended) for poor QC acceptance.

As a near 15 year Apple user, I can't recall so many problems happening on so many devices, so close in any given time.

Las big issue I was aware of, was how the iMac G5's had a recall on the power supplies due to bad capacitors. As someone who defends Apple products on a daily basis, I'm starting to get worried.

Can't go back to PC though. I'll take the dang screen off before THAT happens.
 
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